LIMS IT Support Analyst
Apply NowCompany: Tata Consultancy Services
Location: Boston, MA 02115
Description:
Roles & Responsibilities
3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting.
Experience with LabVantage LIMS is strongly preferred; experience with LabWare LIMS also considered.
Strong understanding of laboratory processes, sample management, and analytical workflows.
Experience with LIMS system configuration, master data updates, and user management.
Familiarity with ITIL processes (incident, change, and problem management)
Ability to troubleshoot application issues, system errors, and support ticket resolution.
Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.
Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).
Strong skills in documenting system processes, configurations, and incident resolution procedures.
Excellent communication and collaboration skills, working with both technical and non-technical teams.
Salary Range: $95,000-$115,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting.
Experience with LabVantage LIMS is strongly preferred; experience with LabWare LIMS also considered.
Strong understanding of laboratory processes, sample management, and analytical workflows.
Experience with LIMS system configuration, master data updates, and user management.
Familiarity with ITIL processes (incident, change, and problem management)
Ability to troubleshoot application issues, system errors, and support ticket resolution.
Familiarity with GxP, FDA, and other regulatory guidelines related to laboratory systems.
Knowledge of system integration concepts (LIMS to instruments, ELNs, ERP systems).
Strong skills in documenting system processes, configurations, and incident resolution procedures.
Excellent communication and collaboration skills, working with both technical and non-technical teams.
Salary Range: $95,000-$115,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1