Maintenance Team Leader

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Company: CBRE Group, Inc

Location: Prince George, BC V2K 0A1

Description:

The Maintenance Team Leader (MTL) is responsible for supervising and directing a team of Operational and Trades staff as well as the coordination of contractors/sub-contractors in the delivery of preventative and corrective maintenance, routine, and on-demand services for various building systems.

The MTL will oversee the execution of activities performed by Operational and Trades staff and vendors to ensure that work is performed in accordance with established policies, processes, procedures and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Maintenance Team Leader also

performs and delivers preventative and corrective maintenance (as needed) as well as routine and on demand services where needed.

KEY DUTIES & RESPONSIBILITIES SUMMARY

1. Acts as Lead Hand for staff and provides maintenance and repair to buildings in assigned area

  • Leads a team of assigned staff
  • Assigns, prioritizes and monitors work progress
  • Guide, coach, and train direct reports
  • Assist Facility Manager and other Operational staff as required
  • Provides input for performance reviews and setting of Goals and Objectives
  • Monitor assigned team members workloads, productivity, performance and ensure compliance with CBRE/AFSI policies (e.g. Fleet Policy, Pcard Policy and Expense etc)
  • Review, approve and provide recommendations re: vacation/EDO/Time Off requests to ensure all minimal operational staffing levels are maintained as per CBA
  • Process staff time sheets and approve payroll.
  • Perform, monitor and inspect the work completed within assigned area (as needed).
  • Ensure compliance with trades and CBRE/AFSI standards and/or relevant codes and legislation.
  • Provide input to operating, maintenance and project budgets and long-range plans via Building Condition Reporting inspections and/or other observations

2. Leads the delivery of as well as performs the following:

  • Preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
  • Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility.
  • Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required.
  • Coordinates and assists in the implementation of preventative maintenance program (CMMS) through the Smart Sheets. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
  • Coordinates and participates in facility-related projects as required
  • Oversees and maintains all assigned tools and arranges for repair, and calibration/inspection and replacement where required.
  • Provides, participates in and supports training, safety meetings, operational meetings, toolbox talks, Fleet vehicle Inspections/Maintenance etc.
  • Be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the way work is performed and services delivered.

3. Supervises tradespersons/technicians and coordinates sub-contractors in maintenance activities

  • Coordinate and direct staff and sub-contractors in providing preventive maintenance, daily operations and corrective maintenance on buildings systems
  • Receive service requests and perform and/or assign work to CBRE Team members/vendors as appropriate
  • Coordinate repair using authorized service provider(s)
  • Document activities related to building operations and maintenance utilizing CMMS and other operational avenues
  • Provide building level communications details to administration team in order to advise clients of work schedules etc.
  • Ensure the delivery of services meet contract requirements and comply with internal polices, trades standards and legislation related to environment, health and safety and fire protection
  • Prioritize preventive maintenance schedule(s) using CMMS and review as required for changes and/or updates
  • Review drawings, test procedures and manuals on new equipment
  • Assist to identify and decide when work is best performed by a subcontractor or outside worker versus an internal team member
  • Comply with in office and site attendance requirements

JOB DESCRIPTION
More than 5 years up to 10 years of facility operations and maintenance work experience
High school diploma plus trades training, certification or licensing preferred
Strong ability to adhere and to properly execute processes and practices relating to facility operations

and maintenance
Strong building mechanical, electrical equipment and system understanding
Current knowledge of fire, life, safety and building codes and standards and ability to research and apply

related codes and standards
Possesses a strong environmental, health and safety mindset. Strong ability to oversee and perform

work in a safe manner
Strong client-service orientation along with a high sense of urgency
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Self-motivated and willing to learn
Work well independently and be a team player
Consistently present and maintain a positive and professional image

LICENSES AND/OR PROFESSIONAL ACCREDITATION

Preference in having background in one or more of the following trades,
Refrigeration license
Electrical license
Plumbing license
Power Engineering 4th Class
Gasfitter B
Building Operator Certification through an accredited institution
Millwright

Demonstrates an interest in completing, working towards or completed one or more of the following -

preferred:
Facilities Technician Certification
Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
Systems Maintenance Administrator through Building Owners and Managers Institute (BOMI)

In addition:
Must meet site and/or position specific security clearance requirements imposed by the client for an

assigned location and/or region
Valid drivers' license
Operates a Corporate vehicle
The position is supervised by CBRE/AFSI management

SUPERVISION RECEIVED
The position is responsible for providing direct supervision.
Provide escort, support, monitoring and review Vendor performed work.

PHYSICAL ASSETS/INFORMATION MANAGEMENT
May operate a Company issued vehicle in alignment with CBRE/AFSI and/or any other applicable Policies

and procedures
Operate and maintain equipment and use of tools in alignment with CBRE/AFSI and/or any other applicable

Policies and procedures
All applicable IT assets to be used in alignment with CBRE/AFSI and/or any other applicable Policies and

procedures

FINANCIAL RESOURCES
All financial decisions/purchases to be made in alignment with CBRE/AFSI and/or any other applicable

Policies and procedures
Ensure timely and accurate submission of reports/transactions related to authorized expenditures

This is a unionized role with the BCGEU governed by a Collective Bargaining Agreement. This is a 35 hour per week position and the rate of pay for this role is $47.72/hour. This position is eligible for participation in the Public Service Pension Plan and Extended Health and Dental benefits after 6 months of service.

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