Management Analyst 4

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Company: State of Washington

Location: Tumwater, WA 98511

Description:

Salary: $6,623.00 - $8,907.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Agency Internal - Non-Permanent
Job Number: 2025-02755
Department: Dept. of Corrections
Division: EBSS - Business Services
Opening Date: 04/17/2025
Closing Date: 4/21/2025 11:59 PM Pacific

Description
Management Analyst 4
Employee & Business Support Services Administration - Business Services

Headquarters |Tumwater, WA
This is a non-permanent position open to current DOC employees only.
The Department of Corrections is seeking a highly motivated and qualified individual for the position of a non-permanent Management Analyst 4 at Headquarters in Tumwater, Washington, on a full-time basis.
Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all incarcerated individuals can learn to make choices that contribute to a safer society.
To begin the online Application Process:

Click the green 'Apply' button located at the top right corner of this the job posting.

Sign in or create an account.

The following must be attached to your completed application:
  • A cover letter outlining your qualifications.
  • A detailed chronological resume'.
  • And at least three professional references with a phone number and an email address for each.
    • A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

    Click "Accept & Submit" to submit your application. Incomplete application packages may be disqualified from the process.
    Duties
    Duties may include but are not limited to:
    Manage projects and create process and procedures documentation using LEAN principles
    • Independently lead multi-disciplinary teams in in problem solving process improvement.
    • Identify problems, analyze and problem solve with teams. Provide project management to assigned projects.
    • Provide recommendations or alternate solutions to management on improvement efforts.
    • Work independently to design, create and update documentation of various processes and procedures within Business Services.
    • Work independently with individuals or teams to understand, capture processes and define departmental priorities and long-range goals and objectives.
    • Monitor and evaluate action plans and present feasibility to Business Services leadership for implementation.
    • Explain complex or technical information using plain language, ask clarifying questions, and clearly and concisely emphasize key points.
    • Work independently to research, develop and present alternatives to leadership and recommend courses of action.
    • Develop standard templates.
    • Independently manage and update document library as needed.
    • Prepare documents for publishing.

    SharePoint
    • Advise unit staff on design of new or existing SharePoint sites to ensure consistency and ease of useability.
    • Assist with producing documentation as needed.

    Other duties as assigned

    Qualifications
    Required Qualifications:

    Option 1:
    • A bachelor's degree or higher in English, Journalism, Communications, Business Administration, or a related field from an accredited college or university whose accreditation is recognized by the US Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent
    • At least three (3) years of demonstrated experience in analyzing policies, editing, technical writing, research, or information/project management.

    Option 2:

    • A combination of education and experience of at least seven (7) years to include at least three (3) years of experience in analyzing policies, editing, technical writing, research, or information/project management.


    Preferred Qualifications:
    • Expert level proficiency in verbal and written communication skills.
    • Expert level proficiency with Microsoft Outlook, Excel, and Word.
    • Expert level proficiency with Adobe, Microsoft Publisher, Power Point, Prezi, or Visio.
    • Ability to explain complex or technical information using plain language, ask clarifying questions, and clearly and concisely emphasize key points.
    • Ability to work in a fast-paced environment with tight deadlines and a high degree of political sensitivity. Able to work independently and as part of a team.
    • Demonstrated ability to establish effective work methods.
    • Demonstrated ability to multitask and work in an open workspace environment with frequent distraction.
    • Ability to analyze and interpret data, write clearly and concisely, deal practically and effectively with others in a staff relationship, prepare professional reports, and work on a variety of tasks with frequent interruptions.
    • Demonstrated ability to identify opportunities for improving and streamlining work processes beyond specific assignment, focuses on outcomes, takes calculated risks.
    • Able to embrace challenges in new and creative ways.
    • Comprehends and can explain the purpose(s) of a particular project and how it relates to DOC's goals and priorities.
    • Able to explain complex or technical information using plain talk principles.
    • Actively listen to others, paraphrases, asks clarifying questions, and clearly and concisely emphasize key messages.
    • Writes complex information plainly in formats including instructions, guidance documents, and PowerPoint presentations.
    • Comfortable interacting with staff members at all levels of the agency.
    • High level of workload management including organization and prioritization of tasks.
    • Customer focus
    • Builds and maintains internal and external customer satisfaction with the services offered. Anticipates customer's needs and understands customer's organization to be able to work through solutions readily.

    Supplemental Information
    Our Agency
    Mission: The mission of DOC is to improve public safety by positively changing lives.

    Our Vision: Working together for safer communities.

    Our Commitment: To operate a safe and human corrections system and partner with others to transform lives for a better Washington.

    For additional information about the agency, please visit doc.wa.gov
    What We Offer:

    As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

    Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
    • Remote/telework/flexible schedules (depending on position)
    • Up to 25 paid vacations days a year
    • 12 days of paid sick leave a year
    • 12 paid holidays a year
    • Generous retirement plan
    • Flex Spending Accounts
    • Dependent Care Assistance
    • Deferred Compensation and so much more!

    Telework Details

    This position may be eligible to telework after initial in-office training is complete. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility as business requires.
    Additional Information:
    • A background check including criminal record history will be conducted prior to a new hire.
    • Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
    • Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
    • We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
    • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self- defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
    • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
    • Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
    • DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
    • DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit
    • This position may be represented by a Union shop.

    DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.
    For questions about this recruitment, or to request reasonable accommodation in the application process, email or call us at (509) 392-3111. For TTY service, call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
    More than Just a Paycheck!
    Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

    We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

    Read about our benefits:
    The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

    Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

    Insurance Benefits
    Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

    Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

    To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

    Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

    Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

    The Washington State Employee Assistance Program promotes the health and well-being of employees.

    Retirement and Deferred Compensation
    State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

    Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

    Social Security
    All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

    Public Service Loan Forgiveness
    If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

    Holidays
    Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

    Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

    Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

    Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

    Sick Leave
    Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

    Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

    Vacation (Annual Leave)
    Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

    Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

    Pay status includes hours worked, time on paid leave and paid holiday.

    As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

    Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

    Military Leave
    Washington State supports members of the armed forces with 21 days paid military leave per year.

    Bereavement Leave
    Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

    Additional Leave
    Leave Sharing

    Family and Medical Leave Act (FMLA)
    Leave Without Pay

    Please visit the State HR Website for more detailed information regarding benefits.

    Updated 12-31-2022
    01

    Did you attach your cover letter, resum, and at least three (3) professional references your completed online application?
    • Yes
    • No

    02

    Please select your highest level of education.
    • High School Diploma or equivalent
    • 1 year of college with no degree
    • 2 years of college with no degree
    • Associate's degree
    • 3 years of college
    • Bachelor's Degree or Higher
    • None of the above

    03

    How many years of experience do you have in analyzing policies, editing, technical writing, research, or information/project management?
    • I do not have this experience
    • I have less than 1 year of experience
    • I have 1 year of experience
    • I have 2 years of experience
    • I have 3 years of experience
    • I have 4 years of experience
    • I have 5 years of experience
    • I have 6 years of experience
    • I have 7 or more years of experience

    04

    Please describe where you gained the experience to include names of employers and dates of employment as reflected in the application. Please do not type "See resum". If you don't have any experience, please type N/A.
    05

    Which one of the following best describes your highest level of Microsoft Word skills?
    • I do not have enough skills to meet the definition of the Basic level below.
    • BASIC: Create, save, preview, and print a basic document; edit selected text; change font appearance; highlight text; format paragraphs with tabs, borders, shading and styles; page setup, use auto correct.
    • INTERMEDIATE: Insert graphic objects and visual effects to a document; add tables to a document or convert tables to text; add watermarks, borders, headers, and footers; use the word look up (thesaurus, dictionary); customize tables and charts; modify pictures in document; create customized graphic elements; use templates.
    • ADVANCED: Insert content using quick parts; control text flow; perform mail merge function; uses macros for tasks; insert cover pages and table of contents; track changes and comments; insert bookmarks, footnotes, and endnotes; add hyperlinks; cross-references and citations; link documents to excel worksheets; send document to PowerPoint; merge documents; redaction function; hide text; add digital signature, restrict access, and use passwords; create, protect, and automate forms.
    • EXPERT: Able to use and train others in all Word functions listed above.

    06

    Which one of the following best describes your highest level of Microsoft Excel skills?
    • I do not have enough skills to meet the definition of the basic level below.
    • BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks.
    • INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot Charts; insert and modify graphic objects in a worksheet.
    • ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data list outline; consolidate data and link workbooks; export and import text files and XML data; import data from the Web and create Web queries; analyze data using trend lines, Sparklines and scenarios.
    • EXPERT: Able to use and train others in all Excel functions listed above and uses advanced formulas, functions, and arrays; uses information, date, and time functions; uses advanced editing and formatting; advanced chart formatting; runs solver models and reports; embed and link information; set up customization including automation.

    07

    Select the answer below that best describes your proficiency with Microsoft PowerPoint.
    • I do not have enough skills to meet the definition of the Basic level below.
    • BASIC: Create, save, preview and print
    • INTERMEDIATE: Create slides; format text; add and modify graphics; create tables in presentation; imports charts
    • ADVANCED: Customize environment; set up a slide master; create custom layouts; add headers and footers; insert and modify SmartArt graphics; add special effect; customize slide animations; customize a design template; covert to video; secure and distribute
    • EXPERT: Able to use and train others in all PowerPoint functions listed above

    08

    Select the answer below that best describes your proficiency with Microsoft Outlook.
    • I do not have enough skills to meet the definition of the Basic level below.
    • BASIC: Compose email messages; send and respond to messages; organize email into folders; create contact information; schedule appointments; schedule meetings, manage tasks and notes
    • INTERMEDIATE: Set calendar options; sort, find and filter messages; create distribution lists; share and delegate folder access; customize toolbar, menu bar, quick access tool bar and the To-Do bar; customize message options; assign, reply and track tasks; create public folders and send and post information
    • ADVANCED: Personalize with stationery and themes; create signatures; configure email security settings; group items and create search folders; apply conditional formatting; manage data files; create mail merge using contacts; archive messages
    • EXPERT: Able to use and train others in all Outlook functions listed above

    09

    Select the answer below that best describes your proficiency with Microsoft SharePoint.
    • I do not have enough skills to meet the definition of the Basic level below.
    • BASIC: Navigate to SharePoint sites, pages, and apps (e.g. lists, libraries, calendars, discussions, etc.); Use Search Center to locate documents, items, people, and pages; Open and print basic documents and items; Navigate between different app views; Set up and cancel personal alerts
    • INTERMEDIATE: Create, edit, and delete basic documents and items; Check documents in and out; Create, edit, and delete personal app views; Connect calendars to MS Outlook; Export apps to MS Excel; Open apps in MS Access; Approve, reject, reassign, and request changes to workflow tasks; Restore deleted documents and items from personal end user recycle bin
    • ADVANCED: Understand sites, permissions, user roles, content types, and best practices; Create, modify, and delete SharePoint sites; Create, edit, and delete security groups; Add and remove user and group permissions; Break and inherit permissions at the site, app, and item level; Add, edit, close, restore, and delete web parts; Create, edit, and delete apps; Create, edit, and delete public app views; Set up and cancel alerts for users
    • EXPERT: Able to use and train others in all SharePoint functions listed above

    10

    Select the answer below that best describes your experience with Microsoft Visio.
    • WILLING: Little or no experience or training regarding this competency, but interested and willing to learn
    • BASIC: Developing knowledge and skills regarding this competency through completion of an employer sponsored training or higher education program OR through at least 6 months of experience applying this competency in the workplace
    • INTERMEDIATE: Has successfully and regularly applied this competency in the workplace. Recognized by others as demonstrating ample knowledge and skills regarding this competency. Generally, this is achieved through 1 to 3 years of experience.
    • EXPERT: Application of this competency is polished to excellence and is extensive in nature. Recognized by others as demonstrating exceptional knowledge and skills regarding this competency. Generally, this is achieved through 3 or more years of experience

    11

    Are you a current WA DOC employee?
    • Yes
    • No

    12

    Will you now or in the future require sponsorship for an immigration-related employment benefit?
    • Yes
    • No

    13

    If hired for this position, do you currently possess required documents to allow you to legally work within the United States? The attached link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
    • Yes
    • No

    Required Question

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