Management Analyst, Senior - Automation Analyst Developer

Salary : $59,652.00 - $111,979.00 Annually
Location : Richmond, VA
Job Type: Full-Time
Job Number: 35M00000453
Department: Public Utilities
Opening Date: 03/06/2025
Closing Date: 3/20/2025 11:59 PM Eastern

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description
The City of Richmond Department of Public Utilities, Richmond Gas Works division is seeking a qualified candidate with proven research and analytical experience for the position of Management Analyst, Senior. The successful candidate must have the ability to function independently, manage and prioritize multiple work assignments in an effective manner. This position will serve as the lead analyst for various office automation, business analytics, dashboard reporting programs and projects. The qualified candidate will have the ability to examine process efficiencies throughout the Division and make recommendations for new programs and automated work processes to meet the department's strategic goals.

Duties include but are not limited to

• Develop software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; perform software design using software development fundamentals and processes, debug, test, and deploy software solutions.
• Implementation of SharePoint-based workflows as well as development of Business Intelligence dashboards.
• Document and demonstrate solutions by developing, flowcharts, layouts, diagrams, charts, and code comments.
• Build proof of concept examples or graphical simulation processes. Maintain product test software and demos for training purposes.
• Protect operations by keeping information confidential.
• Actively participate in product design reviews by providing creative and practical ideas and solutions in a teamwork environment. A wide degree of creativity and latitude required.
• Demonstrate the ability to conceptualize manual processes and offer the best automated solution to effect compliant outcomes
• Review, collect and analyze data, conduct focus group workshops to develop, construct, implement and train on automated processes that will unify, integrate, and streamline activities, while leveraging data collection for analysis and compliance reporting.
• Reduce the division's dependence on automation outside of the City of Richmond's technology catalog.
• Constantly, actively and independently survey internal operations and business activities to offer process improvement opportunities through automation.

Qualifications, Special Certifications and Licenses

MINIMUM QUALIFICATIONS:

• Bachelor's degree in related field
• Must have and maintain conceptual and operational knowledge of Microsoft Power Platform.
• Experience with SharePoint's application services framework including implementation, configuration, and usages of Search, Managed Metadata, and User Profile Services.
• Demonstrated a skill at managing tasks, managing oversight of multiple tasks and reporting on expected outcomes.
• Attention to detail and commitment to high quality/error free deliverables

PREFERRED QUALIFICATIONS AND EXPERIENCE:

• Experience with SharePoint
• Power Platform Certification
• Microsoft Teams, MS Power BI, MS Power Automate, and MS Dataverse efficient

KNOWLEDGE, SKILLS AND ABILITIES:

• Must be motivated, independent, and self-sufficient.
• Able to receive an assigned task and see it through to completion with minimal supervision.
• Must be well organized, a good communicator, able to effectively prioritize tasks, and manage projects from concept to production.
• Must be able to write thorough and concise functional and design specifications as well as easily readable end user documentation.
• Must be well able to brainstorm with others, thrive in a collaborative team environment, multitask, and quickly adapt to change.
• Possess leadership skills and ability to be led in a manner that is healthy to a positive and productive work environment.
• Emphasizes personal and professional growth by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Must rely on project management experience and judgment to accomplish goals in a variety of tasks.
• Must have excellent written and oral communication skills, and able to read and write in English.

Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.
Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point Veteran's must have been discharged under honorable conditions and had one of the following:Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

How many years of experience do you have using and supporting SharePoint and Microsoft's Power Platform?

• Less than 3 years of experience
• 3 to 6 years of experience
• 6 or more years of experience

04

How many years of Power Automate experience do you have?

• Less than 3 years of experience
• 3 to 6 years of experience
• 6 or more years of experience

05

Describe your experience with hosting focus groups to collect data.
06

Describe your experience with processing mapping.
07

Describe your experience with documenting automated work processes and drafting standard operating procedures for automated work processes.
Required Question