Management Analyst, Senior - Operations

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Company: City of Richmond, VA

Location: Richmond, VA 23223

Description:

Salary: $59,652.00 - $111,979.00 Annually
Location : Richmond, VA
Job Type: Full-Time Permanent
Job Number: 84M00000NEW
Department: Procurement
Opening Date: 04/23/2025
Closing Date: 4/25/2025 11:59 PM Eastern

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
  • Virginia Retirement System (VRS)
  • Language Incentive
  • Referral Bonus
  • Tuition Assistance Program
Description
The Department of Procurement Services is growing. We are searching for highly qualified candidates for the position of Management Analyst, Senior on the Operations Team. The incumbent will join a team that has earned the prestigious Achievement of Excellence in Procurement (AEP) Award from the National Procurement Institute and continues to implement best practices that will have a major positive impact on the City of Richmond and the improvement of the department. All team members are valued and recognized for their ideas and contributions to the success of the organization. To join our growing team, please review the list of responsibilities and qualifications.

The Operation's Team works to increase customer satisfaction by creating efficient processes, assuring quality, monitoring and reporting, and implementing new technology and tools. The Management Analyst, Senior will manage the department budget, payroll, personnel records, data analysis, support the surplus property process, and other office management responsibilities. The analyst will also partner with various departments to optimize policies, practices, and procedures for Procurement operations. As assigned, work may include gathering and compiling data, analyzing complex issue to facilitate and execute program/project decision making, researching, developing, writing, and editing complex reports and plans.

Duties include but are not limited to

  • Administers, coordinate, manages, trains, and maintains programs and special projects
  • Records Management Administrator
  • Department requisitioner
  • Training and development administrator
  • Recruiting administrator
  • Personnel onboarding, training, and technology management
  • Department equipment and supplies coordinator
  • Program lead for various department programs such as SharePoint, Granicus, Excel, and Oracle ERP.
  • Front desk management
  • Identifies operations efficiencies and troubleshooting

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS AND ABILITIES:

KNOWLEDGE:
  • Considerable knowledge of computer programs including Oracle, Microsoft Office Excel and SharePoint
  • Knowledge of ordinances, government regulations, agency rules, and the legislative process
  • Principles for providing customer service, including meeting quality standard for services and customer satisfaction and strong research practices and procedures

SKILLS:
  • Demonstrated skills in analyzing and aggregating data for complex issues
  • Analyzing and interpreting manuals and operating procedures
  • Communicating with various internal and external departments
  • Communicating results of analyses and recommendations professionally and effectively with senior management and peers
  • Drafting and revising documents
  • Managing files and records and record retention
  • Serving as department liaison and support Oracle supplier system
  • Oral and written communication

ABILITIES:
  • Proven ability to adapt, analyze information, make decisions, multi-task, and problem solve
  • Able to work collaboratively and manage multiple priorities and deadlines.

MINIMUM TRAINING AND EXPERIENCE:
  • Bachelor's degree in business/public administration or field related to assignment
  • Four years of journey-level professional experience in the area related to assignment, such as program/project management
  • An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
  • None required

Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Physical Requirements and Working Environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.
Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
  • Yes
  • No

02

5-point veteran's must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
  • Yes
  • No

03

Are you a City of Richmond employee?
  • Yes
  • No

04

Which best describes your highest level of education?
  • High school diploma/GED
  • Some college
  • Associate's Degree
  • Bachelor's Degree
  • Master's/ Advanced Degree
  • None of the above

05

Which of the following do you have experience using? ( Check all that apply)
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

06

How has your education, training and experience prepared you for the opportunity?
Required Question

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