Manager Agile Program Management (PMP)

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.

Job Description

As an Agile Program Manager at Publicis Sapient, you will partner with clients undertaking major digital business or engineering transformation engagements. You will work within a cross-functional, globally distributed team to lead the planning, estimation, and delivery of client projects and programs.

Responsibilities

• Plan, document, and implement optimal team structures, defining roles and expertise. Lead teams effectively to ensure high-quality delivery that exceeds client expectations and achieves established goals.
• Establish comprehensive project plans detailing scope, schedules, resources, and communication strategies. Confirm requirements with the customer and identify key stakeholders. Direct and manage all project work activities efficiently.
• Select and apply suitable project management methods and tools to ensure delivery quality and realize tangible business outcomes for the client. Focus on delivering results aligned with objectives and validate that deliverables meet quality standards.
• Implement lasting changes to client work practices using a consultative approach. Focus on defining, delivering, and measuring customer value at key milestones to ensure meaningful project benefits.
• Organize regular team planning to identify risks, issues, and dependencies. Develop robust risk management plans, actively mitigate identified risks using an up-to-date register, and optimize delivery workflows. Resolve project issues promptly.
• Communicate clearly with all internal and external stakeholders for input, decisions, and updates. Guide senior stakeholders on delivery methods and protocols to streamline workflow. Effectively manage all project communications.
• Validate project progress and quality. Maintain accurate, current information on project status and outcomes. Control project scope and changes, including schedule adjustments. Monitor resource commitments and proactively resolve conflicts.
• Manage engagement commercial metrics like client outcomes, burn rate, revenue, and margins to support account health. Ensure projects comply with relevant regulations and client governance. Handle project close-out and identify improvements for delivery processes.

Qualifications

• Requires a Bachelor's degree (Engineering, Business, or related field) or an equivalent combination of education and experience. A Project Management certification (PMP or PRINCE2) is mandatory.
• Minimum of 8 years of hands-on project management experience is essential, including significant experience in resource and budget planning across multiple concurrent projects.
• Must possess a solid understanding and practical experience with various project delivery methodologies, including waterfall, hybrid-agile, Scrum, and Kanban systems.
• Skilled in using the Microsoft Office Suite for producing deliverables like Project Charters and change records. Proficiency with collaboration tools like Azure DevOps Boards (as Product Manager/Scrum Master), is required.
• Experience includes creating low to medium complexity roadmaps for custom application enhancements, as well as writing, reviewing, and finalizing statements of work (SOWs).
• Must demonstrate the ability to earn trust and influence stakeholders at all levels without formal authority. Requires excellent communication, collaboration, and negotiation skills, coupled with a practical, innovative, and solution-focused approach to problem-solving. Needs strong initiative and the ability to prioritize and manage multiple responsibilities simultaneously.
• Experience at a consultancy leading cross-functional, multi-disciplinary teams is needed. Requires experience managing and contributing to sales proposals, including shaping delivery approaches, team structures, and cost estimates.
• Experience in a regulated industry (preferably utilities/electricity transmission) is considered an asset. Must have experience leading teams to implement various technologies including bespoke applications, cloud platforms, DevOps, AI, and Data Platforms

Additional Information

Benefits of Working Here:

• Generous paid vacation and 15 paid holidays
• Maternity and paternity leave (birth or adoption)
• Gym, travel, retail and phone service discounts
• Tuition reimbursement
• Corporate gift matching program

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.