Manager, Business Solutions

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Company: Capilano University

Location: North Vancouver, BC V7G 1A1

Description:

Posting Details

Posting Summary

Competition Number
S181346P

Position Title
Manager, Business Solutions

Position Number
A99912

Employee Group
Administrator

Position Status
Regular Full-Time

Start Date

End Date (if applicable)

Department
IT Services

Additional Notes

Location
North Vancouver

Working with us

At Capilano University, learners are our focus. Guided by the goals outlined in Envisioningand Illuminating2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC's Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.

As a member of the Digital Technology Services (DTS) team here within Capilano University, you will be a vital asset in providing an exceptional experience to both our employee and student communities through invention, collaboration, and technical talent.

As we embark on our university wide digital transformation, we'll be seeking fellow trailblazers to join our teams as we integrate state of the art technologies. With a variety of projects and initiatives in the pipeline, there is no shortage of opportunity to innovate. Within our teams, you'll be working alongside a variety of talented individuals involved in initiatives focused on cyber security, data analysis, operational analytics, quality assurance, integration, customization, and implementation.

Do you have a passion for optimization? Join us in creating a lasting impact that goes beyond routine tasks, contributing to the long-term success of our technological landscape and the university community.

About the role

Reporting to the Director, Business Solutions, Digital Technology Services, and a part of the Associate Vice President (AVP) Digital Technology Service's (DTS) leadership team, the Manager, Business Solutions leads the DTS team that provides project management and operational support to busines ssystems used across the university.

This role will have the opportunity to influence and drive lasting efforts in the University's digital transformation, with significant student and employee impact through the planning, designing, implementation and maintenance of various essential platforms. The role requires a strong focus on building and maintaining relationships across the university and externally with vendors and sector colleagues.

  • Develop and maintain governance and structure for business systems. This includes ensuring that the Digital Transformation Office (DTO) and the Technology Steering Committee have the appropriate level of information to make informed decisions for the yearly and quarterly project approval cycle.
  • Lead the continuous improvement of business systems as informed by strategic plans from the Director, Business Solutions. Ensuring work plans are developed in accordance with the university fiscal year priorities.
  • Review, update, and create briefing notes and business cases with the university community to support the request of projects.
  • Create project change requests(PCR) and submit to DTO for approvals that result in project scope, budget, schedule, or quality changes.
  • Collaborate with DTO on any digital technology assessment requests that have been made by the business, academic, faculty and student services.
  • Develop, manage, and maintain an inventory of updates/customizations that are applied to business systems platforms.
  • Coordinate with DTO to ensure that projects are supported through the DTO standard gated project lifecycle and that the appropriate system development lifecycle (SDLC) methodologies are applied to projects.
  • Adopt DTO approved project guidelines, standards and processes that support the systems platforms at the university.


Experience, competencies & qualifications
  • 7+ years of relevant professional experience, with 5 years in a ERP systems management role with direct responsibility for ERP projects and the operations environment, preferably in the public sector.
  • A bachelor's degree.
  • Demonstrated experience with Project Management methodologies.
  • Demonstrated experience with System Development Lifecycle Methodologies.
  • Demonstrated experience using ITIL framework.
  • Demonstrated experience in developing ERP platform standards, guidelines, best practices, tools, and templates.
  • Experience implementing large ERP transformational systems


For more information

For more information, please see the complete job description.

Benefits

At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a sneak peak to see what it is like to work at Capilano University.

Posting Detail Information

Days and Hours of Work

Our standard work week is Monday to Friday, 8:30am - 4:00pm. This position may include evenings, weekends and non-standard work weeks.

Bridge Period (if applicable)

Pay Group
11

Salary

The typical salary range for this role falls between $92,139 - $122,852 per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.

Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.

Union
N/A

Job Open Date
03/04/2025

Job Close Date

Open Until Filled
Yes

Quick Link for Posting
https://jobs-capilanou.peopleadmin.com/postings/7980

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