Manager, Clinical Excellence (Ambulatory Cardiac Monitors)

Job Posting: Manager, Clinical Excellence (Wearables / Ambulatory Cardiac Monitors)

Company Overview

At Octagos, we are at the forefront of innovation in digital , specializing in a cloud-based platform that aggregates remote and in-person interrogation data for implanted cardiac devices, wearables/ambulatory cardiac monitors (Holter monitors, Event Recorders, Mobile Cardiac Telemetry devices) and other remote physiologic monitors. With a focus on cutting-edge technology and evidence-based practices, we are committed to delivering solutions that are both groundbreaking and clinically sound. Join us in our mission to deliver the industry leading digital platform to improve the care of cardiac patients.

Position: Manager, Clinical Excellence

Location: Houston, Texas

Job Type: Full-time

Experience Level: Managerial

Job Summary

The Manager of Clinical Excellence will play a critical role in ensuring the highest standards of clinical quality, operational efficiency, and compliance in ambulatory cardiac monitoring (Holter, Event, and MCT studies). This individual will lead initiatives to enhance workflow efficiency, data accuracy, and patient safety, working closely with cross-functional teams to optimize the utilization of wearable cardiac monitoring technology.

The ideal candidate is a cardiac monitoring expert with experience in remote cardiac arrhythmia detection and digital , who thrives in a fast-paced, technology-driven environment.

Responsibilities

Clinical Operations & Quality Leadership

• Oversee and optimize the clinical operations of ambulatory cardiac monitoring, ensuring accurate and timely Holter, Event, and MCT data analysis.
• Develop and implement best practices for arrhythmia detection, report generation, and data management to improve diagnostic accuracy and patient care.
• Ensure adherence to clinical protocols, accreditation standards, and regulatory requirements for remote cardiac monitoring services.
• Conduct root cause analysis on clinical discrepancies and drive corrective actions to enhance patient outcomes.
• Monitor clinical performance metrics (KPIs) to track efficiency, reporting accuracy, and overall quality of cardiac monitoring services.

Process Optimization & Technology Integration

• Identify workflow inefficiencies and implement process improvements to enhance the speed and accuracy of Holter, Event, and MCT study interpretations.
• Work with Product and Engineering teams to optimize software features that support clinical workflows in ambulatory monitoring.
• Leverage data analytics to drive decision-making, identify trends in cardiac monitoring, and improve patient outcomes.

Cross-Functional Collaboration & Training

• Partner with clinical, product, and engineering teams to ensure that wearable cardiac monitors align with industry best practices.
• Act as a liaison between clinicians and technical teams, ensuring that software solutions support real-world clinical needs.
• Develop and implement training programs for clinical staff, focusing on ECG analysis, arrhythmia identification, and reporting best practices.
• Support recruitment and onboarding of clinical specialists, cardiac technicians, and monitoring staff.

Regulatory Compliance & Accreditation

• Ensure compliance with HIPAA, CMS, and FDA regulations related to ambulatory cardiac monitoring and remote patient data management.
• Maintain accreditation standards (e.g., ISO 13485, AHA, or other regulatory requirements) for quality assurance in cardiac monitoring services.
• Stay informed on emerging regulations and trends in ambulatory monitoring, ensuring Octagos remains an industry leader.

Qualifications

• Bachelor's degree required (Nursing, Cardiac Technology, Biomedical Engineering, care Administration, or related field).
• 5+ years of clinical experience in ambulatory cardiac monitoring (Holter, Event, or MCT studies).
• 3+ years of leadership experience in clinical operations, remote cardiac monitoring, or care technology.
• CCT certification is required and IBHRE certifications are encouraged.
• Deep understanding of arrhythmia detection, ECG interpretation, and remote cardiac monitoring workflows.
• Experience in process improvement, operational efficiency, and clinical workflow optimization.
• Strong analytical, leadership, and cross-functional collaboration skills.