Manager, Cloud Services

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Company: Childrens Hospital of The Kings Daughters

Location: Chesapeake, VA 23322

Description:

  • GENERAL SUMMARY
    • The Cloud Services Manager will lead a team of professionals with various skills to ensure a successful and effective cloud services strategy. The manager may have team members with data science or database development skills, information security, license management, policy writing and audit skills related to SAAS, IAAS, PAAS, and serverless computing. Leads the evaluation process to select, implement, and maintain the best cloud solutions for the organization. Manages the development of scalable architecture to support applications and infrastructure-as-a-service (IAAS) and platform-as-a-service (PAAS) platforms. Guides requirement gathering activities with stakeholders and vendors. Ensures that robust security management and privacy requirements are incorporated into cloud hardware, software, and applications. Implements audit standards, controls, and processes to monitor and optimize cloud infrastructure. Maintains up-to-date, extensive, and deep knowledge of cloud products, technology, and best practices. Reports to department leadership.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Leads all aspects of data center cloud initiatives to include but not limited to AWS, Azure, And OCI.
    • Consults with other teams and departments concerning delivering services via cloud options.
    • Maintains strong security for accessing services that CHKD is primarily responsible for delivering via cloud services.
    • Ensures solutions engineered for cloud deliveries meets SLAs based on how critical the service is. For example, mission critical applications and services should be developed to not allow an outage in one region affect availability to the solution. Solutions which are important but are able to sustain an outage of 24 hours or more, as defined by CHKD leadership, may be engineered with one region to contain costs.
    • Leads, manages, coaches, and trains a team or department, provides guidance, support, and mentors to ensure optimal performance and productivity.
    • Oversees the recruitment, hiring, team/department orientation, performance appraisals and disciplinary actions including up to termination processes for a team or department.
    • Performs all other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • Required Licenses and/or Certifications
      • None
    • Preferred Licenses and/or Certifications
      • One or more cloud certifications from Microsoft Azure, AWS, or OCI
      • Cisco CCNA
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • Required Education and Experience
      • Associates degree or higher in Information Technology, Computer Science, or related field required.
      • 5+ years leadership experience in an engineering, cloud, or infrastructure services environment required.
      • 5+ years of Windows Server design and implementation required.
      • 5+ years of network engineering and design in multi-site network required.
      • 5+ years of experience utilizing Cloud services and SAAS/IAAS including Azure resource manager, Amazon AWS EC2, AzureAD, cloud identity services, SAML and SSO apps required.
      • Experience with managing cloud email providers including Microsoft O365, Exchange Online, Google G-Suite and Workspace required.
      • Experience with disaster recovery and site and enterprise level BCP and backup solutions required.
    • Preferred Education and Experience
      • None
    • Required Knowledge, Skills and Abilities
      • Knowledge of various scripting languages including PowerShell, Azure RM, Python required.
      • Knowledge of virtual platform solutions including VMWare Vsphere, NSX, Cisco ACI, Citrix Cloud DAAS required.
      • Understanding of hybrid directory management using Active Directory/AzureAD/Okta required.
      • Knowledge of secure ZTNA (zero trust network access) required.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like with exception of visits to the computer room.
  • PHYSICAL REQUIREMENTS
    • Click here to view physical requirements.

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