Manager, Contract Services

Location : East Boston, MA
Job Type: Full-Time
Job Number: FY2025-00107
Department: Aviation
Division: Aviation Building Maintenance
Opening Date: 03/05/2025

ABOUT US
The Massachusetts Port Authority is Powering What's Possible for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo and cruise ships safely, efficiently and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region's economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England.

Massport's Boston Logan International Airport (BOS) serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region.
ABOUT YOU
As Manager, Contract Services, you are a proactive, detail-oriented leader who thrives in a fast-paced environment, managing complex contractor services and ensuring seamless facility operations. With strong communication and negotiation skills, you build relationships, drive accountability, and uphold high service standards. Your technical expertise allows you to oversee critical systems, troubleshoot challenges, and implement solutions that enhance efficiency. Adaptable and decisive, you navigate operational demands, emergency response, and regulatory compliance with confidence. Focused on continuous improvement, you anticipate needs, optimize resources, and lead with a strategic mindset to keep operations running smoothly.

What you will do:

• Oversee contractor services, ensuring compliance with bid specifications, performance standards, and operational needs.
• Supervise the Building Control Center, managing critical systems, work orders, and emergency communications.
• Lead environmental response, including spill management, pollution control, and fire training facilities.
• Manage snow removal efforts and maintain key facility systems for energy, fire safety, and public operations.

WHAT YOU OFFER

• Bachelor's degree in management or engineering, or equivalent professional experience.
• 5-7 years managing contractor services within a large physical plant.
• Knowledge of state and federal environmental regulations, industrial wastewater treatment, and OSHA safety training.
• Valid driver's license, ability to pass airfield driving test, and proficiency in word processing, databases, and spreadsheets.

*Click here for detailed job description

WHAT WE OFFER
Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Further, Massport is an Equal Employment Opportunity employer and committed to workforce diversity and inclusivity.
What we believe in:
Work/life balance
Supporting the people and businesses of New England
A supportive and inclusive culture
Achieving results and having positive impact
Opportunities for growth
Being good neighbors in the communities we serve
Providing safe, healthy, and secure work environment
Protecting the environment
*Click here for information on our comprehensive compensation and benefits packages.
We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.

We support and take pride in the employees that make those connections possible each and every day.
We provide comprehensive compensation and benefits packages*:
Health, dental, vision, life insurance
Disability insurance
Flexible work arrangements
Vacation time, sick time, personal days
12 Holidays per year
Massport Retirement Plan (Pension)
Deferred Compensation Plan (457b) with employer match
SMART Plan retirement plan advisor/financial planning
Discounted MBTA passes
Public service loan forgiveness program for federal student loans
Professional development programs
Mentorship program
Adoption assistance
Paid parental leave
Employee assistance program
Employee recognition programs
Employee resource groups
Flexible spending accounts
Wellness programs
Community engagement
Volunteer opportunities
On-site employee parking
Bike racks
Electric car charging stations
Mother's suite for new/nursing mothers

*Benefits may vary by position and/or location.

For more information, please visit
We are an equal opportunity employer and are committed to workforce diversity and inclusivity.
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