Manager, Endpoint Delivery and Security - Information Solutions
Apply NowCompany: MUSC Health & Medical University of SC
Location: South Park, PA 15129
Description:
Job Description Summary
The Manager, Endpoint Delivery and Security, leads the development, optimization, and support of Endpoint Delivery and Security, ensuring effective integration with workflows to enhance system technology. This role oversees team resource management, ensuring optimal alignment and reallocation as needed, while focusing on skill development to maintain a high-performing team that meets evolving organizational needs. They foster strong stakeholder relationships, driving collaboration, strategic initiatives, and leading project scoping efforts to deliver solutions that improve workflows and meet operational objectives. Additionally, this role is responsible for tracking team time management and ensuring adherence to key performance metrics, driving accountability and continuous improvement.
The Manager, Endpoint Delivery and Security, reports to the Director, Identity and Endpoint Delivery and Security, the leader who provides leadership over all identity and endpoint delivery and security services supporting MUSC's academic, research, and healthcare missions. Oversees the following areas:
Endpoint (PC and Mac), including Mobile Device Management and Imprivata, and Citrix Engineering for the MUSC enterprise, responsible for the delivery and security of user endpoints, including, automation engineering and Tier 2 support associated with delivery and management of user endpoints.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC002271 SYS - CISO Operations
Pay Rate Type
Salary
Pay Grade
Health-32
Scheduled Weekly Hours
40
Work Shift
Job Description
The Manager, Endpoint Delivery and Security, leads the development, optimization, and support of Endpoint Delivery and Security, ensuring effective integration with workflows to enhance system technology. This role oversees team resource management, ensuring optimal alignment and reallocation as needed, while focusing on skill development to maintain a high-performing team that meets evolving organizational needs. They foster strong stakeholder relationships, driving collaboration, strategic initiatives, and leading project scoping efforts to deliver solutions that improve workflows and meet operational objectives. Additionally, this role is responsible for tracking team time management and ensuring adherence to key performance metrics, driving accountability and continuous improvement.
The Manager, Endpoint Delivery and Security, reports to the Director, Identity and Endpoint Delivery and Security, the leader who provides leadership over all identity and endpoint delivery and security services supporting MUSC's academic, research, and healthcare missions. Oversees the following areas:
Endpoint (PC and Mac), including Mobile Device Management and Imprivata, and Citrix Engineering for the MUSC enterprise, responsible for the delivery and security of user endpoints, including, automation engineering and Tier 2 support associated with delivery and management of user endpoints.
Additional Job Description
Required Education/Skills/Work Experience:
A bachelor's degree or equivalent work experience in information technology management, computer science, risk management, business administration, or related field. At least seven (7) years of progressive work experience in endpoint (PC, Mac, Mobile devices) and/or Citrix administration, IT architecture, project management. At least two (2) years of management experience to include leading teams and projects. Demonstrated interpersonal and leadership skills, client relations and relationship building abilities, strategic planning skills, fact finding and problem-solving skills required. Must be an expert communicator.
Experience in SCCM, Microsoft Intune, and/or Citrix is highly desirable.
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
The Manager, Endpoint Delivery and Security, leads the development, optimization, and support of Endpoint Delivery and Security, ensuring effective integration with workflows to enhance system technology. This role oversees team resource management, ensuring optimal alignment and reallocation as needed, while focusing on skill development to maintain a high-performing team that meets evolving organizational needs. They foster strong stakeholder relationships, driving collaboration, strategic initiatives, and leading project scoping efforts to deliver solutions that improve workflows and meet operational objectives. Additionally, this role is responsible for tracking team time management and ensuring adherence to key performance metrics, driving accountability and continuous improvement.
The Manager, Endpoint Delivery and Security, reports to the Director, Identity and Endpoint Delivery and Security, the leader who provides leadership over all identity and endpoint delivery and security services supporting MUSC's academic, research, and healthcare missions. Oversees the following areas:
Endpoint (PC and Mac), including Mobile Device Management and Imprivata, and Citrix Engineering for the MUSC enterprise, responsible for the delivery and security of user endpoints, including, automation engineering and Tier 2 support associated with delivery and management of user endpoints.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC002271 SYS - CISO Operations
Pay Rate Type
Salary
Pay Grade
Health-32
Scheduled Weekly Hours
40
Work Shift
Job Description
The Manager, Endpoint Delivery and Security, leads the development, optimization, and support of Endpoint Delivery and Security, ensuring effective integration with workflows to enhance system technology. This role oversees team resource management, ensuring optimal alignment and reallocation as needed, while focusing on skill development to maintain a high-performing team that meets evolving organizational needs. They foster strong stakeholder relationships, driving collaboration, strategic initiatives, and leading project scoping efforts to deliver solutions that improve workflows and meet operational objectives. Additionally, this role is responsible for tracking team time management and ensuring adherence to key performance metrics, driving accountability and continuous improvement.
The Manager, Endpoint Delivery and Security, reports to the Director, Identity and Endpoint Delivery and Security, the leader who provides leadership over all identity and endpoint delivery and security services supporting MUSC's academic, research, and healthcare missions. Oversees the following areas:
Endpoint (PC and Mac), including Mobile Device Management and Imprivata, and Citrix Engineering for the MUSC enterprise, responsible for the delivery and security of user endpoints, including, automation engineering and Tier 2 support associated with delivery and management of user endpoints.
Additional Job Description
Required Education/Skills/Work Experience:
A bachelor's degree or equivalent work experience in information technology management, computer science, risk management, business administration, or related field. At least seven (7) years of progressive work experience in endpoint (PC, Mac, Mobile devices) and/or Citrix administration, IT architecture, project management. At least two (2) years of management experience to include leading teams and projects. Demonstrated interpersonal and leadership skills, client relations and relationship building abilities, strategic planning skills, fact finding and problem-solving skills required. Must be an expert communicator.
Experience in SCCM, Microsoft Intune, and/or Citrix is highly desirable.
Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees