Manager, Group Sales
Apply NowCompany: AMB Sports & Entertainment
Location: Atlanta, GA 30349
Description:
About Atlanta United FC
Atlanta United joined Major League Soccer in 2017 and won the 2018 MLS Cup in just its second season of existence, the earliest an expansion team has won the title since 1998. During its inaugural season, Atlanta became just the fourth team in league history to qualify for MLS Cup Playoffs in its first year. The club has set multiple league records including season tickets sales (36,000-plus), single-game attendance (72,243), single-season average (53,002) and total home attendance (901,033). Owned by one of the city's most influential businessmen and philanthropists, Arthur M. Blank, and led by club President Darren Eales, Atlanta United plays its home matches at Mercedes-Benz Stadium. For more information about Atlanta United, including how to purchase season tickets, visit: www.atlutd.com, and follow [redacted]
Who we are
We use our core values as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities as if our name is on the outside of the building.
Our Ideal Candidates
Actively Listen - Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.
Collaborate - Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.
Engage in Servant Leadership - Put others ahead of yourself even when it's difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.
Build Relationships - Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.
Own Results - Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.
Position Summary
The requirements for this position include, but are not limited to, those outlined below. All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise. It is the employer's discretion to add or change the duties or requirements of this position at any time. This position requires a dynamic, professional, energetic, creative sales leader with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. The Atlanta United Group Sales Manager is responsible for helping the franchise meet its financial and group sales goals while delivering the highest levels of customer service as well as leadership to their staff.
Roles and Responsibilities
Qualifications and Education Requirements
Required Skills
Atlanta United joined Major League Soccer in 2017 and won the 2018 MLS Cup in just its second season of existence, the earliest an expansion team has won the title since 1998. During its inaugural season, Atlanta became just the fourth team in league history to qualify for MLS Cup Playoffs in its first year. The club has set multiple league records including season tickets sales (36,000-plus), single-game attendance (72,243), single-season average (53,002) and total home attendance (901,033). Owned by one of the city's most influential businessmen and philanthropists, Arthur M. Blank, and led by club President Darren Eales, Atlanta United plays its home matches at Mercedes-Benz Stadium. For more information about Atlanta United, including how to purchase season tickets, visit: www.atlutd.com, and follow [redacted]
Who we are
We use our core values as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities as if our name is on the outside of the building.
Our Ideal Candidates
Actively Listen - Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.
Collaborate - Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.
Engage in Servant Leadership - Put others ahead of yourself even when it's difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.
Build Relationships - Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.
Own Results - Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.
Position Summary
The requirements for this position include, but are not limited to, those outlined below. All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise. It is the employer's discretion to add or change the duties or requirements of this position at any time. This position requires a dynamic, professional, energetic, creative sales leader with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. The Atlanta United Group Sales Manager is responsible for helping the franchise meet its financial and group sales goals while delivering the highest levels of customer service as well as leadership to their staff.
Roles and Responsibilities
- Create and execute plan(s), including working with the marketing department, to sell traditional group tickets along with theme nights and ticket link promotions to hit our yearly sales and ticket goals.
- Recruitment, training, interviewing and hiring of Group Sales Account Executives.
- Monitor weekly results of ticket staff for measuring productivity and results. This would include, but not limited to CRM leads, referral follow-up, new solicitation and other programs as developed.
- Sell through outbound sales calls, via phone and face-to-face sales presentations.
- Research, create and implement plans to grow group sales categories including but not limited to: local businesses, Youth soccer, Boy Scouts & Girl Scouts, local schools, religious organizations etc.
- Develop and constantly grow a database comprised of major corporations, medium and smaller-sized businesses, and individual prospects through various prospecting and networking techniques.
- Work with the Director of Ticketing and Group Sales Director in establishing goals and incentive programs.
- Hold weekly sales meetings to communicate sales updates and monitor progress toward sales goals
- Track and distribute sales leads, and continued training of staff to increase Group Account Executives skill sets.
- Research and implement "best practices" by networking with other MLS teams and professional sports teams.
- Build relationships with ticketing vendors, the League and others to help grow our business through different and new channels.
Qualifications and Education Requirements
- Bachelor's degree in Marketing, Sales or Business-related field
- 3+ years' experience in sports selling or sales management
Required Skills
- Excellent leadership qualities
- Ability to manage and motivate sales staff to achieve goals
- Strong Customer Service skills
- Exceptional time management and organizational skills
- Positive attitude & team oriented
- Possess highly professional verbal and written communication skills
- Willing to work long hours including weekends and holidays
- Excellent knowledge of PC systems including Word, Excel and database related packages
- Previous working experience with Microsoft Dynamics CRM/KORE or Archtics is a plus