Manager, HR Operations
Apply NowCompany: Halton Healthcare
Location: Oakville, ON L6H 0A4
Description:
Company Description
Halton Healthcare's vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!
At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with 'exemplary patient care, always' at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
Job Description
Reporting to the Director, Human Resources, the Manager, HR Operations will lead the Employee & Client Services function responsible for end-to end HR transaction processes for our people, as well as a team of HR professionals in the development and delivery of recruitment and retention strategies that align with Halton Healthcare's strategic objectives.
You will have a passion for leading the continued growth of our healthcare teams in our culture that embraces inclusion, diversity and belonging with 'exemplary patient care, always' at the heart of everything we do.
You will work closely with People Leaders in recruitment best practices while delivering timely results based on our high service standards. You will be responsible for analyzing and reporting key recruitment and retention metrics and identifying solutions to continually improve our recruitment processes. You will also be responsible for addressing escalated inquiries directly when complex employee issues arise working closely with the Compensation, Benefits and Employee and Labour Relations teams, as well as our Organizational Development and Health, Safety and Wellness colleagues.
Human Resources at Halton Healthcare is currently undergoing a period of transformation from process change to system enhancement. This provides an opportunity for HR team members to contribute to an evolving service delivery model including participating in technology and process refresh, and implementation.
This is what you'll be doing:
Qualifications
Additional Information
Salary Range: $103,512 - $128,246
Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
Halton Healthcare's vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!
At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with 'exemplary patient care, always' at the heart of everything we do.
We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.
Job Description
Reporting to the Director, Human Resources, the Manager, HR Operations will lead the Employee & Client Services function responsible for end-to end HR transaction processes for our people, as well as a team of HR professionals in the development and delivery of recruitment and retention strategies that align with Halton Healthcare's strategic objectives.
You will have a passion for leading the continued growth of our healthcare teams in our culture that embraces inclusion, diversity and belonging with 'exemplary patient care, always' at the heart of everything we do.
You will work closely with People Leaders in recruitment best practices while delivering timely results based on our high service standards. You will be responsible for analyzing and reporting key recruitment and retention metrics and identifying solutions to continually improve our recruitment processes. You will also be responsible for addressing escalated inquiries directly when complex employee issues arise working closely with the Compensation, Benefits and Employee and Labour Relations teams, as well as our Organizational Development and Health, Safety and Wellness colleagues.
Human Resources at Halton Healthcare is currently undergoing a period of transformation from process change to system enhancement. This provides an opportunity for HR team members to contribute to an evolving service delivery model including participating in technology and process refresh, and implementation.
This is what you'll be doing:
- Leading, coaching, and developing HR Associates responsible for a full range of transactional HR accountabilities ensuring compliance with hospital policies, collective agreements and benefit/pension plans as well as accuracy of entry into the applicable HR systems.
- Leading, coaching, and developing Recruitment Advisors with a clear focus on results and talent development.
- Develop and implement recruitment programs and processes that promote an inclusive culture of diverse talent while delivering quality, compassionate healthcare services to our communities.
- Provide specialist and technical expertise in relation to sourcing strategies, recruitment models, retention strategies, best practice recruitment and sourcing tools and technology.
- Provide expertise in a variety of topics such as benefit plans, pension administration, leaves of absence, employee perks/services, and other HR policies and procedures applicable to our people.
- Accountable for accurate and timely reporting through the coordination of data, information and statistical analysis in collaboration with organizational partners.
- Addressing complex issues that arise across the teams and working closely with other leaders across HR and the broader organization to ensure resolution.
- Lead continuous process improvement opportunities and consider opportunities for further efficiency through the use of new and existing systems.
- Maintain up-to-date knowledge of labour legislation by implementing required changes to policies and procedures.
- Collaborate with hiring managers and HR Advisors to understand future hiring needs
- Monitor and analyze recruitment metrics to improve efficiency and effectiveness
Qualifications
- Minimum 7-10 years' progressive experience in human resources with a minimum of 5 years in a leadership role, preferably in a healthcare environment
- Completed university degree in Business, Human Resources or related field
- CHRP or CHRL with HRPAO registration an asset
- Strong leadership skills supporting and developing a team of HR professionals
- Strong technical experience with Applicant Tracking Systems (ATS) and other HR Information Systems
- Demonstrated ability to gather and analyze data and provide solutions
- Strong knowledge and familiarity with standards and practices, including applicable employment legislation
- Solid understanding of unionized environments (preferably healthcare) including administration of multiple Collective Agreements.
- Demonstrated ability to build a position as a trusted advisor, working in a collaborative manner and consultative approach
- Demonstrated success in leading projects/initiatives.
- Excellent communication skills, both verbal and written
Additional Information
Salary Range: $103,512 - $128,246
Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.
We thank all those who apply but only those individuals selected for further consideration will be contacted.
Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.
All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.