Manager, HR Shared Services & Payroll
Apply NowCompany: Foxconn Technology Group
Location: Houston, TX 77084
Description:
Manager, HR Shared Services & Payroll
Primary Function: This role will lead the delivery and centralization of our HR shared services and payroll functions. It will also lead HR projects across the US that standardize and improve governance, operating procedures and major processes. The role will additionally be accountable for initiatives in the areas of HR branding & communications, engagement, HRIS and metrics reporting.
Duties and Responsibilities
Required Education
Required Experience
Required Competencies
- Can effectively cope with change
- Can shift gears comfortably
- Can decide and act without having the total picture
- Isn't upset when things are up in the air
- Doesn't have to finish things before moving on
- Can comfortably handle risk and uncertainty
- Is easy to approach and talk to
- Spends the extra effort to put others at ease
- Can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others
- Builds rapport well
- Is a good listener
- Is an early knower, getting informal and incomplete information in time to do something about it
- Knows how businesses work
- Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business
And organization
- Knows the competition
- Is aware of how strategies and tactics work in the marketplace
- Steps up to conflicts, seeing them as opportunities
- Reads situations quickly
- Good at focused listening
- Can hammer out tough agreements and settle disputes equitably
- Can find common ground and get cooperation with minimum noise
- Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct
reports and bosses
- Is effective both inside and outside the organization, on both cool data and hot and controversial topics
- Commands attention and can manage group process during the presentation
- Can change tactics midstream when something isn't working
- Uses rigorous logic and methods to solve difficult problems with effective solutions
- Probes all fruitful sources for answers
- Can see hidden problems
- Is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
- Can be counted on to exceed goals successfully
- Is constantly and consistently one of the top performers
- Very bottom-line oriented
- Steadfastly pushes self and others for results
Required Skills/Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands & Working Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is typically an office environment. When visiting an internal customer in the industrial setting, the team member can expect mild dust, noise, industrial truck traffic, exposure to hazardous energy. The physical demands described below are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to sit; use hands to finger, handle, or feel for filing and data entry. The team member is required to have hearing and be able to talk for customer interactions and facilitating training sessions. The team member must be able to see to perform data entry tasks and to interpret audience body language in presentations and in discussions during conflict resolution. The team member is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.
Stand 1 - 3 hours
Walk 1 - 3 hours
Sit 5 - 8 hours
Lift/Carry Frequency
0 - 10 lbs. 3 - 5 hours
10 - 25 lbs. 0 - 1 hours
25 - 50 lbs. 0 - 1 hours
50+ lbs. 0 - 1 hours
Seldom
Occasionally
Frequently
Constantly
0 - 1 hrs
1-3 hrs
3-5 hrs
5-8 hrs
Climbing
X
Stooping
X
Kneeling
X
Grasping
X
Reaching
X
Pushing/Pulling
X
Keyboarding
X
Safety
Must embrace Safety as a personal best practice by adhering to all safe work practices and following all applicable rules and regulations. 100% participation in Safety training activities is required.
Primary Function: This role will lead the delivery and centralization of our HR shared services and payroll functions. It will also lead HR projects across the US that standardize and improve governance, operating procedures and major processes. The role will additionally be accountable for initiatives in the areas of HR branding & communications, engagement, HRIS and metrics reporting.
Duties and Responsibilities
- Leads the HR shared services organization; delivers initiatives that standardize and improve its functioning and provide guidance and support in areas such as on-boarding, off-boarding, benefits administration, payroll processing and employee records management.
- Develops and supports the implementation of HR policies and standard operating procedures to ensure compliance with applicable laws and regulations and internal controls and governance norms.
- Serves as the primary point of contact for HR policy-related inquires and escalations, providing timely and accurate responses to ensure matter resolution. Offers guidance on HR policies and procedures, documenting responses in a policy interpretation manual and advising the HR community on their application.
- Functions as the Common Employee Handbook subject matter expert, interfacing with internal subject matter experts and local HR to manage responses to inquiries and build a handbook interpretation and past practice manual.
- Oversees HR Technology, HRIS configuration and end-user support, and data management and metrics reporting; this includes: (a) the configuration of the LMS, performance management, reward planning and talent acquisition modules, (b) the development and maintenance of HR reports and standard queries, and (c) the US HR intranet.
- Reviews and documents HR shared services and payroll process flows, collaborating with internal stakeholders to identify and deliver opportunities for process improvement and the optimization of HR operations.
- Supports engagement, HR branding, HR communications and other HR initiatives, taking the lead in assigned areas.
- Coordinates the response to any HR-related external regulatory or internal controls audit in coordination with the Legal department, senior HR leadership and local HR business partners; leads the US HR audit.
- Prepares and conducts HR training programs for employees and managers on topics related to the role's core responsibilities; fosters a continuous improvement mindset.
- Helps to build the capabilities of HR team members by coaching, mentoring and progressing their professional development.
- Supports all other duties as may be assigned across the HR function.
Required Education
- High School diploma required; Undergraduate and/or Graduate degrees preferred; A certification in Human Resources management as offered by the AIHR, HRCI, SHRM, etc. is a plus.
Required Experience
- Minimum 10-15 years of experience in Human Resources of which at least 3-5 years have been at the manager or above level.
Required Competencies
- Dealing with Ambiguity
- Can effectively cope with change
- Can shift gears comfortably
- Can decide and act without having the total picture
- Isn't upset when things are up in the air
- Doesn't have to finish things before moving on
- Can comfortably handle risk and uncertainty
- Approachability
- Is easy to approach and talk to
- Spends the extra effort to put others at ease
- Can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others
- Builds rapport well
- Is a good listener
- Is an early knower, getting informal and incomplete information in time to do something about it
- Business Acumen
- Knows how businesses work
- Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business
And organization
- Knows the competition
- Is aware of how strategies and tactics work in the marketplace
- Conflict Management
- Steps up to conflicts, seeing them as opportunities
- Reads situations quickly
- Good at focused listening
- Can hammer out tough agreements and settle disputes equitably
- Can find common ground and get cooperation with minimum noise
- Presentation Skills
- Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct
reports and bosses
- Is effective both inside and outside the organization, on both cool data and hot and controversial topics
- Commands attention and can manage group process during the presentation
- Can change tactics midstream when something isn't working
- Problem Solving
- Uses rigorous logic and methods to solve difficult problems with effective solutions
- Probes all fruitful sources for answers
- Can see hidden problems
- Is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
- Drive for Results
- Can be counted on to exceed goals successfully
- Is constantly and consistently one of the top performers
- Very bottom-line oriented
- Steadfastly pushes self and others for results
Required Skills/Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language and Communication Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to identify and analyze trends.
- Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills - To perform this job successfully, an individual should have knowledge of HRIS, payroll systems such as ADP, applicant tracking software; learning management software; Internet software and Microsoft Office Suite.
- Other Skills - Regular attendance and punctuality, dependability, initiative, sound judgement, professionalism, and leadership skills. The HR Generalist must understand and promote the value of diversity, must be both a team player and a team builder.
Physical Demands & Working Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is typically an office environment. When visiting an internal customer in the industrial setting, the team member can expect mild dust, noise, industrial truck traffic, exposure to hazardous energy. The physical demands described below are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to sit; use hands to finger, handle, or feel for filing and data entry. The team member is required to have hearing and be able to talk for customer interactions and facilitating training sessions. The team member must be able to see to perform data entry tasks and to interpret audience body language in presentations and in discussions during conflict resolution. The team member is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.
- Number of hours a team member working in this position must:
Stand 1 - 3 hours
Walk 1 - 3 hours
Sit 5 - 8 hours
- Maximum weight limit & frequency that this position generally requires a team member to LIFT/CARRY:
Lift/Carry Frequency
0 - 10 lbs. 3 - 5 hours
10 - 25 lbs. 0 - 1 hours
25 - 50 lbs. 0 - 1 hours
50+ lbs. 0 - 1 hours
- Frequency with which a team member working in this position performs the following activities:
Seldom
Occasionally
Frequently
Constantly
0 - 1 hrs
1-3 hrs
3-5 hrs
5-8 hrs
Climbing
X
Stooping
X
Kneeling
X
Grasping
X
Reaching
X
Pushing/Pulling
X
Keyboarding
X
Safety
Must embrace Safety as a personal best practice by adhering to all safe work practices and following all applicable rules and regulations. 100% participation in Safety training activities is required.