Manager II, Engineering

About Blackhawk Network:

Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN's network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview:

As the Manager of Engineering at Blackhawk Network, you will play a crucial role in our technology division, leading and guiding multiple scrum teams focused on Direct-to-Consumer ecommerce sites. You will be responsible for facilitating technical deep dives, overseeing high- and low-level design processes, and conducting reviews. Your experience, leadership, and hands-on approach will be instrumental in optimizing our technology solutions and delivering outstanding results.

Why Join Us?

• You're seeking an opportunity to establish and lead multiple Scrum teams.
• You'll be instrumental in developing world-class core enterprise, gift and ecommerce solutions for Direct-to-Consumers and Business-to-Consumers.
• You'll gain in-depth knowledge of various gift card processing aspects, including shopping experiences, customer behavior, and processes such as cart management, checkout, payment, risk assessment, fulfillment, and servicing.
• You'll have the chance to lead a passionate, fun-loving, and highly collaborative team.
• We embrace agility, rapid adaptation, and learning from mistakes.
• Our commitment to technical excellence is unwavering in all that we do.
• We value teamwork, learning from setbacks, and fostering innovation.

Why We Want to Work with You?

• You are deeply passionate about creating exceptional software.
• Your experience working in agile teams, with a strong familiarity with Scrum, is a significant asset.
• You approach challenges with a positive mindset, focusing on solutions and opportunities rather than dwelling on problems.
• Your technical prowess is exceptional, and you continually strive for improvement.
• You're not afraid to work swiftly, dive deep into the details, and display unwavering tenacity.

Responsibilities:

• Lead by example - Be hands on and follow the processes & practices you develop.
• Own the technical roadmap for a product
• Lead a high-performance team of software engineers to design & develop world-class, highly available, scalable & reliable products in the payments space
• Work with and advice stakeholders on technical aspects, make well-informed decisions & function well in a fast-paced, rapidly-changing environment.
• Improve processes, technology & applications you own continuously by showing the team better ways of doing things and help improve skills in the team.
• Prioritize tech-debt and ensure the platforms and applications meet the latest industry standards.
• Discover and groom solutions to minimize technical tech-debt through tools and platforms.
• Exhibit and maintain a strong customer service-oriented attitude while designing and building products
• Recruit the best by owning the recruitment processes for your teams.
• Strong leader capable of motivating and energising the very best software engineers as well as gaining their respect.
• Work across the organization to help align the software development technology vision.
• Ensure the team sustains the quality of their software by using practices including test-driven development, unit testing, and pair programming.

Qualifications:

• +8 years of relevant hands-on technical management experience of software developers and systems administrators/architects.
• Experience in leading highly-complex, technically-challenging, cross-functional software oriented projects from inception to delivery.
• Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other Engineers, Product Managers, etc.
• Strong distributed systems and architecture knowledge, and experience with multi-tiered systems.
• Strong programming capabilities in any one of the following: Java, C++, Ruby or Python
• Proven track record of leading and managing multiple scrum teams.
• Hands-on experience with technology deep dives and design processes.
• Ability to facilitate procedures, code reviews, and technical discussions.
• Exceptional problem-solving and analytical skills.
• Excellent communication and leadership abilities.

Benefits:

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other "Fair Chance" laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia's ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.