Manager - Informatics/Analytics
Apply NowCompany: Piedmont Healthcare
Location: Atlanta, GA 30349
Description:
Description:
JOB PURPOSE:
Responsible for facilitating the development, implementation and governance of patient pre-service informatics and analytics programs, including overseeing daily operations of the informatics and analytics team. Executes and delivers practices and innovations that emphasize consistent delivery of patient-centered care, while transforming patient scheduling, pre-registration, estimation and financial clearance for Piedmont Healthcare. Understands the capabilities and general application of functionalities and systems that support patient pre-service. Maintains and helps drive current and future state capabilities, acquisition, and integration activities. Works collaboratively across multiple departments and stakeholders to improve efficiency and automation across the pre-service technology toolkit. Drives staff adoption of patient pre-service functionalities. Leads plan development, implementation, benchmarking, operational feasibility analysis, end-user testing and presentation development. Serves as liaison to IS/IT, business intelligence and data architecture teams to represent business and reporting needs of the department. Assists and leads the creation and sharing of data reports; develops and maintains reporting of key performance indicators to assess performance and drive decision making. Facilitates the overarching patient pre-service governance structure for maintaining/sustaining patient pre-service functionalities and analytics / reporting program.
Qualifications:
MINIMUM EDUCATION REQUIRED:
Bachelors degree in healthcare administration, information systems, business or related field required.
MINIMUM EXPERIENCE REQUIRED:
Five (5) years of progressively responsible work experience in informatics, healthcare technology, system implementation and/or analytics to include at least (1) year leading people, projects and/or programs.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None.
ADDITIONAL QUALIFICATIONS:
MBA, MHA or MS in tech-related discipline preferred.
Previous experience leading a cross-functional, enterprise-wide, complex project or implementation within in a healthcare setting is strongly preferred
Analytics, business intelligence and data visualization experience
Experience in influencing others directly and indirectly through successful leadership of high performing teams in a customer service, operations or technology space
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Ability to work on multiple projects at one time in complex environment
Superior written and verbal communication skills including the ability to present ideas in a clear and completing manner.
JOB PURPOSE:
Responsible for facilitating the development, implementation and governance of patient pre-service informatics and analytics programs, including overseeing daily operations of the informatics and analytics team. Executes and delivers practices and innovations that emphasize consistent delivery of patient-centered care, while transforming patient scheduling, pre-registration, estimation and financial clearance for Piedmont Healthcare. Understands the capabilities and general application of functionalities and systems that support patient pre-service. Maintains and helps drive current and future state capabilities, acquisition, and integration activities. Works collaboratively across multiple departments and stakeholders to improve efficiency and automation across the pre-service technology toolkit. Drives staff adoption of patient pre-service functionalities. Leads plan development, implementation, benchmarking, operational feasibility analysis, end-user testing and presentation development. Serves as liaison to IS/IT, business intelligence and data architecture teams to represent business and reporting needs of the department. Assists and leads the creation and sharing of data reports; develops and maintains reporting of key performance indicators to assess performance and drive decision making. Facilitates the overarching patient pre-service governance structure for maintaining/sustaining patient pre-service functionalities and analytics / reporting program.
Qualifications:
MINIMUM EDUCATION REQUIRED:
Bachelors degree in healthcare administration, information systems, business or related field required.
MINIMUM EXPERIENCE REQUIRED:
Five (5) years of progressively responsible work experience in informatics, healthcare technology, system implementation and/or analytics to include at least (1) year leading people, projects and/or programs.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None.
ADDITIONAL QUALIFICATIONS:
MBA, MHA or MS in tech-related discipline preferred.
Previous experience leading a cross-functional, enterprise-wide, complex project or implementation within in a healthcare setting is strongly preferred
Analytics, business intelligence and data visualization experience
Experience in influencing others directly and indirectly through successful leadership of high performing teams in a customer service, operations or technology space
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Ability to work on multiple projects at one time in complex environment
Superior written and verbal communication skills including the ability to present ideas in a clear and completing manner.