Manager, Innovation

POSITION: Manager, Innovation

DEPARTMENT: Innovation

SALARY: starting at $89,044.80 annual salary

LEVEL: L29

CLOSING DATE: Friday, March 28, 2025

We are the Orlando International Airport! The Greater Orlando Aviation Authority (GOAA) operates MCO and the Orlando Executive Airport. Our airport is a world-class facility serving more than 55 million guests each year and growing. Orlando International Airport (OIA) is thelargest airport in Florida, the 9th busiest in the United States and the 17th inthe world ranked by the number of passengers in 2022 according to Airports Council International North America (ACI). The airportserves as a significant transportation resource, catalyst and hub in the Stateof Florida.

We offer a comprehensive benefit package for full & part-time positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below).

POSITION SUMMARY:

Responsible for supporting the development and execution of initiatives aimed at enhancing the airport experience at MCO and ORL. This role will collaborate with internal teams to identify opportunities for improvement, implement new technologies, and explore creative solutions that elevate passenger journeys and operational efficiency. Assist in researching emerging trends, coordinating projects, and confirming that innovative ideas are integrated seamlessly into the airport's operations. This role will contribute to fostering a culture of innovation while helping the airport stay competitive in delivering exceptional, forward-thinking experiences.

MINIMUM REQUIREMENTS:

• Bachelor's Degree in Computer Science, Management Information Systems, Business Administration, Public Administration, Project Management or related field and five (5) years' increasingly responsible experience in management of technical or sophisticated business processes. Supervisory experience helpful.
• Expertise in managing the innovation process in areas such as smart infrastructure, passenger/bag processing solutions, customer experience design, and future-focused technologies similar to AI and IoT
• Experience in large-scale, operational environments
• Demonstrated ability to plan, schedule, organize, prioritize and manage multiple priorities and projects while anticipating possible impacts and benefits of change
• Demonstrated comfort in project management and planning
• Strong written and verbal communications skills, ability to communicate complex ideas
• Strong analytical skills
• The ability to prepare and/or analyze business cases and recommendations to management
• Broad-based operational perspective to lead programs and facilitate solutions for Innovation related business initiatives
• Demonstrated ability to engage and lead team members, providing effective guidance, coaching and capability development, maintaining close understanding of all team activities, ensuring high quality for all activities/deliverables, and implementing course corrections when needed
• Valid Florida driver's license

IMPORTANT:

This position requires permanent residency in the United States. Only candidates who are permanently legally authorized to work in the US without sponsorship or Temporary Protected Status (TPS)will be considered.

BENEFITS:

The Greater Orlando Aviation Authority offers a comprehensive benefits package.

• Paid Vacation, Holidays, Sick and Personal Leave Days
• Retirement Plan with Company Match
• Health, Dental and Vision Insurance
• Wellness Programs
• Short Term Disability Plan, Long Term Disability Plan and Life Insurance
• Education Reimbursement (Full-time Employees Only)
• Hybrid Work Schedule (for applicable positions)
• Shift Differential (for applicable positions) 2nd Shift - $0.85 per hour & 3rd Shift - $1.00 per hour