Manager, Materials

From smartphones to solar panels, innovative technology is needed to create the devices we use every day. Silfex's silicon components help make that technology a reality.

At Silfex, we're the leading provider of precision silicon components used to make and operate semiconductor tools, which enable the trillion-dollar global electronics industry. Our company's products are integral to the semiconductor equipment and optical markets. The outstanding team at Silfex makes that possible - through our people, we help connect the world.

The successful candidate for this position will become eligible for a comprehensive set of outstanding benefits; to learn more about the benefits Silfex offers for this position check out:

https://www.lambenefits.com/

Join our team and help us connect the world and support the technology of the future!

Accountable and responsible to the Operations Department for the performance and leadership of the Planning/Scheduling & Customer Service function. Responsible for the development of quarterly master production schedules, rough-cut capacity planning, and customer service order management for multiple plants. As a key customer interface, assures service to customers from receipt of purchase orders to on-time delivery of products. Coordinates with Operations to generate production plans aligned with capacity and inventory targets to ensure best-in-class service levels. Key contributor in the business unit's Sales & Operations Planning (S&OP) process. Leads a team of material planners and customer service representatives. Fosters an environment of accountability, bias for action, and systems thinking in alignment with Silfex's core values.

Essential Duties and Responsibilities:

• Accountable for developing and maintaining operations manufacturing plans (master schedule) and scheduling the release of work orders to meet customer demand (production control).
• Responsible for developing manufacturing plans balanced within capacity capabilities to ensure viable production schedules.
• Collaborates with Plant Operations Managers and Value Stream Managers to determine the Work in Process (WIP) levels for the Business Unit.
• Determines production priorities in conjunction with Value Stream Managers and Plant Operations Managers. Expedites operations to avoid delays to the schedule and re-prioritizes schedules to meet unforeseen conditions.
• Accountable to establish and maintain appropriate stocking levels based on data analysis of forecasts, historical trends and specific customer feedback necessary to provide expected levels of customer service.
• Develop inventory projections (including subcontract locations) and resize Kanban levels based on current demand and supply plans.
• Responsible for the accuracy of assigned ERP parameters.
• Support requirements planning with key subcontractors, including sharing requirements and problem solving as necessary to meet quality and schedule.
• Maintains ODBC database pulls to query and verify end production and other reports as needed
• Processes/approves customer orders by recording customer information and distributing requirements to appropriate functional areas.
• Maintains customer master data records.
• Resolves customer complaints (product and/or service) by coordinating discovery of the cause(s) and best solution to solve the problem(s); provides timely information to customers concerning corrective action plans; expedites correction and/or adjustment for the customer and follows up to ensure satisfaction.
• Updates customer portals to reflect delivery commits and the status of orders.
• Develops and executes continuous improvement plans for scheduling, delivery, and inventory.
• Recruits, hires, trains staff, evaluates employee performance, and recommends or initiates promotions, transfers, and disciplinary action.
• Adheres to, develops, or revises standard operational and working practices (standard work) and coaches team members to ensure compliance with standards.
• Coaches and mentors employees on key lean concepts, observation methods, and the continuous improvement process.
• Review levels of all finished goods and raw materials inventories and resolves inventory issues on a weekly basis.
• Responsible for the accuracy of the shipping schedule.
• Fosters an attitude and environment of continuous improvement to reduce costs and improve quality.

Culture:

• Display a positive attitude and strong work ethic that reflects the Mission and Core Values of Silfex.
• Create and maintain a culture where workplace safety is part of everything we do. Provide the safest possible workplace to our employees by modeling and following all company safety policies, reporting any incidents or unsafe conditions immediately to Silfex management. Wear all PPE as required by work area or job function.
• Communication - Begin with the end in mind - Communicate boldly as well as effectively with empathy and respect to inspire teamwork and collaboration vertically and horizontally within Silfex.
• Assist in applying lean manufacturing concepts and 5S. Demonstrate ownership of continuous improvement ideas and activities. Maintain organization and cleanliness, housekeeping and 5S within work area. Maintain these areas at the highest degree possible while responsibly escalating any maintenance issues.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

• Bachelor Degree in Business, Supply Chain/Operations Management, or related field or equivalent experience.
• 4-6 year's supervisory experience.
• Six Sigma or Lean experience preferred.
• Clear success in the delivery of planning capabilities, ideally in a complex, high volume, high variability environment across multiple plants.
• Use of ERP and forecasting systems. Plex experience preferred.
• APICS CPIM or CPM certifications preferred.
• Can apply knowledge of inventory models and statistics.
• Can manage large datasets in excel, access, or other tools.
• Mathematical and basic statistical knowledge.
• Basic report design and formatting skills.
• Good working knowledge of core operations processes, including detailed scheduling and materials management.
• Advanced proficiency in MS Office Suite (Excel, Word, Access).
• Experience writing and maintaining SQL queries preferred
• Understand the entire S&OP process, including Demand Planning and Supply Planning.
• Ability to read and interpret documents such as, customer specifications, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to handle customer and internal situations, which are sometimes stressful or time critical in a logical manner and resolve issues resourcefully and tactfully.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl and; talk or hear.

The employee is occasionally required to lift up to 50 pounds. The employee regularly is required to lift up to 15 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this job the employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the environment is moderate.