Manager, Network Engineering

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The Manager, Network Engineering is responsible for leading and overseeing our network engineering team. This role involves managing the design, implementation, and maintenance of our network infrastructure to ensure optimal performance, security, and reliability. The manager will collaborate with cross-functional teams, mentor engineers, drive innovation and lead strategic initiatives to support business objectives. Success in this role is demonstrated by innovative thinking, a scalable and automation first approach, and a true servant leader.

RESPONSIBILITIES, other duties may be assigned.

• Provide leadership, mentorship, and management to a team of highly skilled network engineers
• Lead the design and implementation of complex network topologies, ensuring seamless integration of various network components while adhering to security and scalability standards. Lead with an "automation first" or "DevOps" mindset
• Lead a team to troubleshoot and resolve network-related issues promptly, identifying root causes and implementing corrective actions to prevent reoccurrence. Platforms include but are not limited to Cisco, Arista, Juniper, Dell, etc.
• Oversee network strategies, policies, and best practices to ensure robust, scalable, and secure network operations
• Oversee network performance monitoring, troubleshooting, and optimization.
• Ensure compliance with industry standards, regulations, and cybersecurity best practices
• Collaborate with cross-functional teams to define network requirements for new projects, ensuring alignment with business goals and network best practices
• Stay current with industry trends, emerging technologies, and advancements in DDoS mitigation and networking, and apply this knowledge to enhance the organization's network infrastructure
• Understanding of DDoS attack vectors, attack trends, and emerging threats to proactively enhance the organization's DDoS mitigation capabilities
• Collaborate with QTS InfoSec teams to develop, test, and refine incident response plans for DDoS attacks, ensuring rapid and effective response when needed
• Manage on-call rotation to provide timely support for network emergencies and incidents
• Participate in Major Incident bridges and lead teams to service restoration.
• Demonstrate current industry knowledge as it pertains to the following; Management of peering/IX/NAP issues, a proficient level of understanding in contemporary network architectures, networking security protocols/procedures, and network scaling/capacity issues

BASIC QUALIFICATIONS

• Bachelor's degree in a technical or business domain or equivalent professional experience
• Three or more years of managerial experience in network engineering
• Product familiarity with Cisco, Juniper, Arista and other switch/routing vendors
• Strong analytical thinking and problem-solving skills
• Strong team building, mentoring, and coaching skills

PREFERRED QUALIFICATIONS

• Data Center Experience
• Ansible and/or NetDevOps experience
• Relevant network engineering certifications such as CCNP, CCIE, JNCIP, JNCIE, or equivalent certifications in DDoS mitigation platforms.
• Service provider experience, preferably in a Data Center environment.
• Advanced skill level with Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)
• Masters Degree

KNOWLEDGE, SKILLS, AND ABILITIES

• A heart for servant leadership
• Strong technical troubleshooting skills
• Ability to communicate effectively with clients, vendors, colleagues, and executives
• Excellent written and oral communication, problem-solving, and process management skills
• Ability to work well within a team environment in a matrixed organization.
• Strong customer and stakeholder relations skills
• Ability to learn and apply new technology and methodologies in a distributed environment
• Actively invests in growing oneself and others to build the talent and capabilities required for sustained success. Provide training and mentorship for lower-level team members

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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.