Manager, Network Infrastructure

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2023 alone, our systems cleared approximately $112 trillion or $450 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are

We are a public purpose, non-profit organization situated at the centre of Canada's payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.

Payments Canada - where our country connects:

Payments Canada - Who we are

| Our culture

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us - where payments meet purpose!

| What we are looking for

Reporting to the Director, Technical Service Delivery, the Manager, Network Infrastructure is responsible for providing leadership, specialized advice, recommendations, and support in

the planning, development, implementation, integration, and maintenance of Payments Canada's Network Infrastructure. The Manager, Network Infrastructure will lead a team of network staff and work closely with other IT departments to ensure a robust, secure, and efficient networking environment. This position plays a key role in the Technology Service Delivery organization influencing both current and future state of our corporate and payment environment networking infrastructure.

|A day in the life

Your responsibilities as the Manager, Network Infrastructure will include but are not limited to:

Management of Technical Services and Project/Program Delivery:

• Manage technology roadmap, lifecycle, capacity and performance planning for Network Infrastructure and associated services.
• Manage infrastructure operations and support, maintenance and upkeep, automation, incident and problem management, and timely implementation of related technical advisory services for Payments Canada's IT Network Infrastructure.
• Ensure security aspects are embedded into the design, implementation, operations and management of IT Network Infrastructure.
• Ensure the infrastructure architecture is capable of achieving and in many exceeding the business needs and the agreed to SLA.

Leadership, People and Team Development:

• Develop, implement, and maintain a divisional strategy in line with the organizational strategy, designed to enhance or reliably sustain existing services over the longer term, and to proactively identify opportunities for new or amended services.
• Provide strong leadership to the divisional team, ensuring the necessary tools and support are in place to enable the team to be successful.
• Monitor and measure performance of divisional goals against Payments Canada's strategic goals, as well as plans in support of the corporate scorecard.
• Attract and retain professionals with the skill sets and competencies needed to deliver Payments Canada's strategic priorities.

Contacts and Communications:

• Manage internal and external Payments Canada client relationships. Ensures client infrastructure needs are identified, analyzed, and addressed in a timely manner to the satisfaction of Payments Canada senior management and the client.
• Manage and maintain relationships between Payments Canada Members, external service providers and vendors.
• Communicate with functional managers to provide strategic and tactical advice on infrastructure program/project planning and execution.

| What you need to be successful

• Post-secondary education or equivalent work experience.
• Minimum of seven (7) years of experience in network engineering.
• Minimum five (5) years of progressive leadership experience.
• Professional and expert level networking certifications such as Cisco CCNP, CCIE or other vendor equivalents are desirable, but not required if the candidate has equivalent industry experience.
• Proven track record of managing complex network infrastructure projects.
• Solid understanding of cloud services and architectures, including SaaS, PaaS, IaaS, and hybrid models.
• Familiarity with compliance requirements relevant to financial services or payment systems.
• Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.

| You will really stand out with

• Experience in the financial industry is considered an asset.

| Salary range

• Based on qualifications and experience: $112,364 to $140,455.

Please submit your application by April 15, 2025.

We strongly encourage any internal applicant who is interested in this opportunity to apply. If you have any questions or would like to see the full job description, please don't hesitate to contact a member of the People Team.

Payments Canada is committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at hr@payments.ca.

| What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up.
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.