Manager of Field Services (Water Distribution)
Apply NowCompany: City of Toledo, OH
Location: Toledo, OH 43615
Description:
Salary : $72,384.00 - $102,252.80 Annually
Location : Toledo, OH
Job Type: Full-Time
Job Number: 2025-00001
Department: Public Utilities
Division: Water Distribution
Opening Date: 03/06/2025
Closing Date: 4/4/2025 11:59 PM Eastern
Description
POSITION SUMMARY
Under general direction performs work of considerable difficulty in providing managerial, technical, administrative and supervisory direction and assistance in the operation of the Water Distribution division; plans, develops, manages and monitors special projects as assigned by the Director/Commissioner/Administration; performs related assignments as required.
ESSENTIAL JOB FUNCTIONS
Knowledge of:
PREFERRED EDUCATION, EXPERIENCE AND CERTIFICATIONS
The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In this position, the employee will frequently stand, walk, and sit. The position will occasionally require the employee to drive a personal and company owned vehicle. The employee will rarely lift, carry, push, pull, drag and/or move up to 25 pounds. Occasional stooping, kneeling, twisting, and crouching may occur with this position. Speaking and listening are constant essential functions of this position.
WORK ENVIRONMENT
The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will work indoors frequently. Occasionally this employee will work outdoors and to travel to multiple worksites. At times, this position will require extended work hours. The noise level in the work environment is usually low; however, occasional moderate background noise can occur.
If you need assistance or an accommodation, or if you have questions about completing the online application, please contact the Department of Human Resources at (419) 245-1500.
Class Code: Manager-Public Services (7370)
The City of Toledo provides excellent health and retirement benefits for its employees.
Health Insurance
The City of Toledo is a self-funded medical plan provider that offers a broad network of health services options for its employees. The City also offers a multi-tiered prescription drug plan and dental and vision care services.
Employees are required to pay a monthly premium depending on the employee's selection of single, single plus one, or family coverage. Coverage is also afforded for qualifying domestic partners, depending on the employee's bargaining unit. Monthly co-premiums are determined by collective bargaining agreement or Municipal Code.
Group Life Insurance
City employees are covered by a group life insurance plan depending on collective bargaining agreement or Municipal Code.
Ohio Public Employees Retirement Plan
The City is a member of the Ohio Public Employees Retirement Plan (OPERS). All employees who are paid in whole or in part by the state of Ohio, a county, municipality, or any other political subdivision of state or local government in Ohio must become members of OPERS unless they are covered by another state retirement system in Ohio.
OPERS is a pension plan providing fixed retirement benefits every month based on a formula that rewards years of service. The City contributes 14.00% of the employee's annual base salary and employees contribute 10.00% of their annual base salary.
For more information about OPERS, click on this link: https://www.opers.org/
Deferred Compensation & 401(K)
The City of Toledo offers a voluntary governmental 457(b) deferred compensation plan, which is a retirement savings plan that allows eligible employees to supplement any existing retirement/pension benefits by saving and investing pre-tax dollars through salary deferral.
Contributions and any earnings are tax-deferred (both federal and state income taxes) until money is withdrawn. Withdrawals are taxed at ordinary income levels.
For more information about the Ohio Deferred Compensation click on this link: https://www.ohio457.org/iApp/tcm/ohio457/index.jsp
401(k)
The City of Toledo offers a voluntary pre-tax savings contributions retirement plan. The plan is commonly referred to as a 401(k).
Under the 401(k) plan, an employee's retirement savings contributions are deducted from the employee's paycheck before taxation. The City does not make contributions on the employee's behalf. (Contributions are tax-deferred until withdrawn during retirement). Annual contributions to the 401(k) plan are limited to a maximum pre-tax annual contribution, as established by Internal Revenue Service regulations.
Roth 401(k)
The City of Toledo also offers a voluntary post-tax savings contributions retirement plan. This plan is commonly referred to as a Roth 401(k) Plan.
Under a Roth 401(k) Plan, an employee's retirement savings contributions are deducted from the employee's paycheck on a post-tax basis. Annual contributions to the Roth 401(k) plan are limited to a maximum post-tax annual contribution, as established by the Internal Revenue Service.
01
Are you currently employed by the City of Toledo?
02
If you are currently employed by the City of Toledo, please list your Division.
03
Do you possess a valid driver's license?
04
What is your highest level of education?
05
If you have a Bachelor's Degree or higher, please list the major and any concentrations of your Degree?
06
How many years experience do you have in performing water distribution infrastructure, customer service, water meter reading, repair and installation?
07
Describe your experience in performing water distribution infrastructure, customer service, water meter reading, repair and installation.
08
How many years of experience do you have directly supervising other employees?
09
Describe your supervisory experience.
Required Question
Location : Toledo, OH
Job Type: Full-Time
Job Number: 2025-00001
Department: Public Utilities
Division: Water Distribution
Opening Date: 03/06/2025
Closing Date: 4/4/2025 11:59 PM Eastern
Description
POSITION SUMMARY
Under general direction performs work of considerable difficulty in providing managerial, technical, administrative and supervisory direction and assistance in the operation of the Water Distribution division; plans, develops, manages and monitors special projects as assigned by the Director/Commissioner/Administration; performs related assignments as required.
ESSENTIAL JOB FUNCTIONS
- Provides managerial and administrative direction to professional, technical, maintenance, operational and support staff involved in water distribution systems, Field Service meter reading, meter inspections, meter installation and replacement, AMI/AMR programs, utility billing, collection and customer service operations.
- Plans, directs and coordinates special projects to ensure that implementation is carried out in accordance with governing regulations, specified objectives, priorities, time limitations and funding conditions.
- Performs and coordinates a variety of technical tasks that include the review, analysis of computerized records and materials.
- Utilizes independent judgment in the interpretation of policies, procedures, rules and regulations governing specialized administrative areas.
- Provides administrative and technical support and/or oversight with ERP related activities.
- Analyzes and prepares new or revised policies, programs and procedures to insure efficient operation of the Water Distribution division and to better serve the public.
- Ensures that assigned responsibilities are in compliance with applicable federal, state and local rules and regulations; provides technical and professional advice in area of expertise to other city administrators as requested.
- Prepares or oversees the preparation of detailed technical reports, legislation, correspondence and responses to Council referrals.
- Investigates and responds to complaints and inquiries.
- Maintains liaison and attends meetings with other governmental agencies, various trade, business, and community organizations, interest groups and the general public.
- Prepares or assists in the preparation of the annual budget and oversees budget administration to ensure compliance with fiscal requirements.
- Represents division/department at meetings and in litigation.
- Hears employee complaints and grievances and adjusts and/or recommends disposition of same.
- Counsels employees and/or initiates disciplinary actions and conducts employee investigations and/or hearings.
- Participates in the interview process for prospective employees and makes recommendations regarding appointments.
Knowledge of:
- The methods used in the maintenance and repairs of water mains and fire hydrants.
- Regulatory policies, local laws and regulations.
- Safety codes, policies and procedures.
- Bargaining unit agreements governing divisional/departmental personnel.
- The SAP and ERP system.
- Personnel management.
- Record keeping procedures and report preparation.
- Budgeting principles and fiscal management.
- Municipal operations.
- Presenting ideas and persuasively, verbally and in writing.
- Plan, direct, supervise and coordinate the work of subordinate personnel.
- Ability to establish and maintain working relationship with others.
- Exercise sound judgment in making decisions.
- Analyze and solve complex problems.
- Graduation from an accredited college or university with a Bachelor's Degree in Business Administration, Engineering, Public Administration or closely related area. Four (4) years of experience performing water distribution infrastructure, customer service, water meter reading, repair and installation, of which two (2) years must have been in a supervisory capacity.
- A master's degree in one of the above stated disciplines may be substituted for one (1) year of non-supervisory experience.
- If a candidate does not possess a bachelor's degree in any of the above referenced areas, consideration will be given to individuals who possess a high school diploma or General Educational Development (G.E.D) Tests equivalency and ten (10) years of experience performing water distribution infrastructure, customer service, water meter reading, repair and installation, of which three (3) years must have been in a supervisory capacity.
- Must possess a valid Driver's License.
PREFERRED EDUCATION, EXPERIENCE AND CERTIFICATIONS
- Registration as a Professional Engineer in the State of Ohio is preferred.
The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In this position, the employee will frequently stand, walk, and sit. The position will occasionally require the employee to drive a personal and company owned vehicle. The employee will rarely lift, carry, push, pull, drag and/or move up to 25 pounds. Occasional stooping, kneeling, twisting, and crouching may occur with this position. Speaking and listening are constant essential functions of this position.
WORK ENVIRONMENT
The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will work indoors frequently. Occasionally this employee will work outdoors and to travel to multiple worksites. At times, this position will require extended work hours. The noise level in the work environment is usually low; however, occasional moderate background noise can occur.
If you need assistance or an accommodation, or if you have questions about completing the online application, please contact the Department of Human Resources at (419) 245-1500.
Class Code: Manager-Public Services (7370)
The City of Toledo provides excellent health and retirement benefits for its employees.
Health Insurance
The City of Toledo is a self-funded medical plan provider that offers a broad network of health services options for its employees. The City also offers a multi-tiered prescription drug plan and dental and vision care services.
Employees are required to pay a monthly premium depending on the employee's selection of single, single plus one, or family coverage. Coverage is also afforded for qualifying domestic partners, depending on the employee's bargaining unit. Monthly co-premiums are determined by collective bargaining agreement or Municipal Code.
Group Life Insurance
City employees are covered by a group life insurance plan depending on collective bargaining agreement or Municipal Code.
Ohio Public Employees Retirement Plan
The City is a member of the Ohio Public Employees Retirement Plan (OPERS). All employees who are paid in whole or in part by the state of Ohio, a county, municipality, or any other political subdivision of state or local government in Ohio must become members of OPERS unless they are covered by another state retirement system in Ohio.
OPERS is a pension plan providing fixed retirement benefits every month based on a formula that rewards years of service. The City contributes 14.00% of the employee's annual base salary and employees contribute 10.00% of their annual base salary.
For more information about OPERS, click on this link: https://www.opers.org/
Deferred Compensation & 401(K)
The City of Toledo offers a voluntary governmental 457(b) deferred compensation plan, which is a retirement savings plan that allows eligible employees to supplement any existing retirement/pension benefits by saving and investing pre-tax dollars through salary deferral.
Contributions and any earnings are tax-deferred (both federal and state income taxes) until money is withdrawn. Withdrawals are taxed at ordinary income levels.
For more information about the Ohio Deferred Compensation click on this link: https://www.ohio457.org/iApp/tcm/ohio457/index.jsp
401(k)
The City of Toledo offers a voluntary pre-tax savings contributions retirement plan. The plan is commonly referred to as a 401(k).
Under the 401(k) plan, an employee's retirement savings contributions are deducted from the employee's paycheck before taxation. The City does not make contributions on the employee's behalf. (Contributions are tax-deferred until withdrawn during retirement). Annual contributions to the 401(k) plan are limited to a maximum pre-tax annual contribution, as established by Internal Revenue Service regulations.
Roth 401(k)
The City of Toledo also offers a voluntary post-tax savings contributions retirement plan. This plan is commonly referred to as a Roth 401(k) Plan.
Under a Roth 401(k) Plan, an employee's retirement savings contributions are deducted from the employee's paycheck on a post-tax basis. Annual contributions to the Roth 401(k) plan are limited to a maximum post-tax annual contribution, as established by the Internal Revenue Service.
01
Are you currently employed by the City of Toledo?
- Yes
- No
02
If you are currently employed by the City of Toledo, please list your Division.
03
Do you possess a valid driver's license?
- Yes
- No
04
What is your highest level of education?
- High School Diploma or G.E.D.
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- None of the above
05
If you have a Bachelor's Degree or higher, please list the major and any concentrations of your Degree?
06
How many years experience do you have in performing water distribution infrastructure, customer service, water meter reading, repair and installation?
- Ten (10) or more years of experience
- Nine (9) years but less than Ten (10) years of experience
- Eight (8) years but less than Nine (9) years of experience
- Seven (7) years but less than Eight (8) years of experience
- Six (6) years but less than Seven (7) years of experience
- Five (5) years but less than Six (6) years of experience
- Four (4) years but less than Five (5) years of experience
- Three (3) years but less than Four (4) years of experience
- Two (2) years but less than Three (3) years of experience
- One (1) year but less than Two (2) years of experience
- Less than One (1) year experience
- No experience
07
Describe your experience in performing water distribution infrastructure, customer service, water meter reading, repair and installation.
08
How many years of experience do you have directly supervising other employees?
- Three (3) or more years of experience
- Two (2) years but less than Three (3) years of experience
- One (1) year but less than Two (2) years of experience
- Less than One (1) year of experience
- No experience
09
Describe your supervisory experience.
Required Question