MANAGER OF ORGAN RECOVERY

Organization Overview:
Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.

We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive:

Serve with Heart: We meet our donor families where they are. We are dedicated to providing compassionate service to all.

Drive and Embrace the Future: We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability

Be Clear, Bold, and Respectful: We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better.

Always Own It: We are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments.

Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for.

Job Title: Manager of Organ Recovery

Location: Remote with residency within one hour of Altoona or North Liberty, Iowa

Schedule: Monday- Friday

*Maintain availability for communication 24/7/365

*Leader on call rotation

Hours: Flexible within business hours

Exemption Status: Exempt

Salary: Starting at $97,200

*Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.

Position Summary:

This position is responsible for the supervision and development of designated organ recovery staff and compliance with industry standards and federal regulations. Daily activities include identifying and leading coaching conversations, support team growth, and oversight of work system operational processes.

Essential Functions and Performance Responsibilities:

• Supervise the selection, training, development, and performance of organ recovery coordinator team members to retain a motivated professional workforce for IDN.
• Ensure accurate and timely electronic record documentation across the organ recovery team.
• Communicate needs, expectations and outcomes to maintain optimal operational performance utilizing IDN leadership principles.
• Ensure compliance with OSHA, industry standards, federal and state employment and other regulations and IDN policies.
• Ensure compliance with all hospital operating room policies.
• Accomplishes work system objectives through monitoring and analyzing data to maximize efficiencies and identify trends and areas for improvement in Recover the Gift.
• Assist Director with effective and efficient use of financial resources.
• Support the organizational strategic planning with development of processes to meet organizational goals.
• Manage specific work process operational needs and self-schedule 2 shifts per month in designated staff role as needed.

Position Qualifications and Education Requirements:

• Degree in healthcare related field is required.
• Minimum two years of experience in Donation field is preferred.
• Minimum three years in leadership role is preferred.

Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to participate in and conduct crucial conversations.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft office suite or related software.
• Ability to provide excellent customer service to a diverse audience.

Physical Requirements:

• Duties of the position require travel or onsite response to execute essential job functions required in the facilitation of the donation process.
• Lift equipment and supplies weighing up to 50 lbs.
• Assist with physical lifting of donors.
• Maintain availability for communication 24/7/365.
• Mental and visual fatigue associated with detailed work.
• Stand for long periods of time.
• Use of sharp surgical instruments which may cause damage or injury if used incorrectly.
• Exposure to biohazardous materials such as blood, other body fluids, communicable diseases and formaldehyde. Universal precautions and use of personal protective equipment is required.
• Maintain a current valid driver' license and be insurable through IDN's insurance,
• Drive vehicle under various weather and physical conditions that may lead to visual and mental fatigue.
• Stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise working with hands).
• Express ideas verbally and convey detailed or important spoken information.
• Receive detailed information through oral and auditory communication.

• Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.)

Organizational Responsibilities:

• It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.
• Employee's obligation to maintain the confidentiality of information shall survive the termination of employee's employment with IDN.
• All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an "at will" employment relationship.