Manager, Philanthropy

About the National Service Office

The National Service Office is the central operational engine for two evidence-based programs: Nurse-Family Partnership and Child First. In 2020, what was formerly the National Service Office solely for Nurse-Family Partnership united with Child First, a merger empowering two proven models to share complementary expertise, infrastructure and integrated services. The resulting unified entity works to ensure that healthcare, early childhood development, and the mental wellness of the entire family are served in proven ways to achieve long-term positive outcomes.

Our Commitment to You

We recognize that inequity stems from policies and practices that cause and justify inequitable distribution of rights, opportunities, and experiences across underserved communities, including various racial, ethnic, gender, religious, and sexual orientation groups. The NSO is committed to addressing its principles and practices that cause inequality and is committed to promoting anti-racism, anti-oppression, diversity, equity, and inclusion in our research, education, and operations. We respect and honor differences in race, ethnicity, religion, sex, national origin, disability, age, sexual orientation, gender identity, and veteran status and have an ongoing commitment to identify and address issues that affect our staff and the communities we serve.

Position Description

The Manager, Philanthropy supports the fundraising goals of the National Service Office and contributes to the success of the organization's financial growth and sustainability. The Manager, Philanthropy provides compliance and reporting oversight, philanthropy staff onboarding, management of annual giving and donor relations staff, education related to philanthropy operations for philanthropy team, and serves as the primary point of contact to other NSO departments.

This position is remote and can be located anywhere in the United States.

Essential Duties and Responsibilities

• Provide expertise, oversight, and implementation of all aspects of the Salesforce CRM on behalf of the philanthropy department.
• Provide subject matter expertise, management, and oversight of a team for the Philanthropy Department toward achievement of annual and mid-level giving program goals.
• Coordinate strategy for donor upgrades with Major Gifts Team Closely monitor and coordinate restricted grant spend down with relationship managers and Finance to ensure efficient use of grant funds.
• Create and manage new staff orientation process for incoming Philanthropy team members, including creation and refresh of onboarding materials.
• Manage annual staff retreat(s), including convening organizing committee, logistics, expenses and post-retreat evaluation.
• Identify professional growth and learning opportunities for staff members and proactively address staff educational needs, including new and refresh trainings on all research and CRM tools and other organizational resources to facilitate successful fundraising.
• Oversee contracts use and training on prospect research tools used by the philanthropy team.
• Plan team meetings.
• Manage team engagement in developing an organization-wide culture of Philanthropy.
• Serve as primary point of contact with NSO departments
• Review monthly budget expenditures and review department spending.

Knowledge, Skills & Experience

• Minimum 5 years' experience in annual giving and donor relations.
• Minimum 3 years' experience supporting strategic fundraising plans.
• Minimum 3 years' experience in people and/or program management
• Minimum 2 years' experience working with CRM databases; Salesforce preferred.
• Understanding of industry best practices and demonstrated ethical compliance as defined by the Association for Fundraising Professionals.
• Willingness and ability to work flexible hours on occasion.

Supervisory Responsibilities

This position reports to the Chief Philanthropy Officer and has 3 direct reports.

Salary

• Salary is determined based on experience and skill set. Geographical adjustments may be considered.
• Range:

Benefits

The National Service Office offers the following benefits: Medical, Dental, Vision, 401k, Group Term Life Insurance, Short-term and long-term disability, vacation time, personal time, sick time, and 15 paid holidays.

Core Organizational Values

• Be tenacious caregivers by bringing passion and excellence to our clinical practice and professional services
• Actively listen to and persistently serve our families and our implementation network
• Provide leadership in the field of evidence-based and home visitation programs
• Seek and find solutions
• Innovate and stay relevant
• Translate and enhance the science of pregnancy, brain, and early childhood development to serve vulnerable babies and families
• Promote health equity and eliminate disparities to improve outcomes for the moms and babies we serve now and beyond.
• Respect and honor differences in race, ethnicity, religion, sex, national origin, disability, age, sexual orientation, gender identity and veteran status
• Be respectful, collaborative and tenacious in all our interactions with each other and on behalf of our families and implementation network

To learn more about the programs and the national service office, please visit www.nursefamilypartnership.org and www.childfirst.org.