Manager - Provisioning
Apply NowCompany: United Air Lines, Inc
Location: Chicago, IL 60629
Description:
Description
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
The Manager-Provisioning develops and executes the strategy for onboard product (customer and aircraft) supply chain processes to ensure optimal inventory stock levels are available at the right locations to support operational reliability and customer service. The Manager oversees inventory forecasting, planning and vendor management responsibilities at warehouses and distribution centers and is responsible for the availability of onboard products globally. The Manager will also be tasked with developing long-term strategies and plans to integrate provisioning operation with other Technical Operations distribution groups to reduce cost and improve service levels.
Qualifications
What's needed to succeed (Minimum Qualifications):
What will help you propel from the pack (Preferred Qualifications):
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
The Manager-Provisioning develops and executes the strategy for onboard product (customer and aircraft) supply chain processes to ensure optimal inventory stock levels are available at the right locations to support operational reliability and customer service. The Manager oversees inventory forecasting, planning and vendor management responsibilities at warehouses and distribution centers and is responsible for the availability of onboard products globally. The Manager will also be tasked with developing long-term strategies and plans to integrate provisioning operation with other Technical Operations distribution groups to reduce cost and improve service levels.
- Develops and executes the strategy for onboard product supply chain processes to maintain optimal inventory stock levels
- Supports operational reliability and customer service
- Manages inventory to ensure cost effective and efficient operations
- Creates forecast and manages operation to that forecast
- Monitors the status of replenishment orders and ensures product arrives at distribution points at the right time to prevent shortages at stations globally
- Identifies and raises awareness around potential risks in the supply chain
- Investigates and resolves product shortages with manufacturers, distributors, and transportation companies
- Utilizes continuous improvement methodologies to identify opportunities to improve operational efficiencies
- Develops tools and dashboards to measure KPIs and drive performance improvement
- Identifies gaps and creates processes to close those gaps
- Works with MLCO and other vendors to ensure SLAs are tracked and monitors
- Collaborates with Marketing, Inflight, and Cabins in defining the products offered to our customers
- Ensures that Provisioning employees can execute to defined standards
- Makes recommendations on minimizing multiple part numbers and reducing complexity of services offered to reduce the risk of defects in storage of product
- Collaborates with Procurement in development of product contracts and order placement
- Create roll out plans for new product launches and transitions
Qualifications
What's needed to succeed (Minimum Qualifications):
- Bachelor's degree in a quantitative field such as math, statistics, operations research or engineering required
- 4+ years of work experience in warehousing, distribution, supply chain, logistics, or a related field
- Understanding of supply chain functions including sourcing/procurement, vendor management, inventory planning, warehousing and logistics
- Exceptional presentation and communication skills up to executive leadership
- Exhibits an analytical approach to problem solving with attention to detail and a sense of urgency
- Ability to work independently
- Ability to partner with and influence co-workers cross-departmentally
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- MS degree in a quantitative field such as math, statistics, data science/machine learning, operations research and/or MBA
- Three (3) years management experience
- Project management experience
- Experience with continuous improvement methodologies
- Supply chain management or inventory planning expertise