Manager, Revenue and Portfolio Operations

Explore a career at EAH Housing.

Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.

What we offer

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.

We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)

We take care of our employees.
Competitive Salaries
403b Retirement Plan with 5% company match
Employee Wellness Program
Comprehensive Medical Insurance Plans
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program

This position is for a full-time Revenue and Portfolio Operations Manager to work at EAH Corporate in San Rafael, CA. This is a hybrid remote position (2 days in-person/3 days remote). Qualified Candidates will have a Bachelor's degree in finance, urban planning, real estate, or related field, or comparable combination of education and experience. Graduate degree in real estate, finance or urban planning may substitute for work experience. 3-5+ years of real estate or related financial experience such as accounts receivable or systems, preferably at an affordable housing development and/or management company. Salary range: Salary range: $77,000.00 to $120,000.00 per year; hiring range for new employees is generally $77,000.00 to $98,500 per year, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.

COMPANY OVERVIEW

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.

EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our www.eahhousing.org to learn more about us, our culture, and how we strive to maintain excellence in everything we do.

For immediate consideration please apply to requisition MANAG003982 on our website at www.eahhousing.org/careers

POSITION OVERVIEW

Under general supervision, responsible for tracking portfolio revenue and leading property transitions into the EAH portfolio. Works closely with Asset Management (AM) and Real Estate Management (REM) staff to develop and implement rent plan strategies at properties. Additionally, this position will manage the maximization of Housing Assistance Contracts across the portfolio. Understands and supports the mission and core values of EAH Housing.

RESPONSIBILITIES

Revenue Management

• Prepares annual/bi-annual review and presentation of various key indicators of REM performance.
• Analyzes all subsidy types and contracts (HUD, PRAC 202, 811, MRVP, PBV, etc.) and makes
  recommendations to maximize timely rent increases to keep up with current operating expenses and
  capital needs.
• Manages as needed all aspects of HUD contract renewals at the max rents possible. Manages special
  claims.
• Trains AM and REM on HUD annual contract renewals and rent increases, management certificates as
  needed, special claims, property functions, and Replacement Reserve draws.
• Pulls and analyzes demographic and census data across the markets.
• Performs in-depth rental market analysis across EAH portfolio including shopping competitor properties to understand the market trends. Makes recommendations/suggestions for property changes/upgrades to achieve maximum rents, i.e., capital projects, signage, amenities, etc.
• Provides critical input to property and regional leaders for development of market and affordable rent
  strategies.
• Collaborates with internal staff from all departments and at all levels of management, to achieve property
  revenue goals.
• Provides critical input to property and regional leaders for development of market and affordable rent
  strategies.
• Participates in the budget process to forecast property revenues (market rent, loss/gain to lease,
  concessions, creation of rent plans, etc.).
• Collaborates with REM and AM staff in finding opportunities to increase ancillary income.
  Transition & Operations Management.
• Leads all property transitions coming from RED and fee management, as well as transitions out of EAH,
  including scheduling and facilitating meetings, and setting up the dashboards.
• Collaborates with internal staff from all departments such as Accounting, HR, RED, IT/BS, REM Business
  Development to collate data needed for the transition. Offers suggestions and guidance to REM staff
  overseeing transitions. Ensures assigned tasks are completed.
• Oversees Acquisition Go/No SmartSheets and meetings.
• Monitors and critiques completion of AR and occupancy reporting. Compiles data for distribution to REM
  property and regional leaders.
• Identifies and works to incorporate various needed tracking and reporting into Smartsheets with
  Smartsheet Support.
• Assists IT with SharePoint file Migration for REM. Maintains REM files and ensures files are current.
• Creates content for and assists with EAH University REM Operations Training, as needed.
• Actively participates in EAH's Injury and Illness Prevention Plan
• Regular and predictable attendance.
• Other duties as assigned.

MINIMUM QUALIFICATIONS
Bachelor's degree in finance, urban planning, real estate, or related field, or comparable combination of education and experience. Graduate degree in real estate, finance or urban planning may substitute for work experience. 3-5+ years of real estate or related financial experience such as accounts receivable or systems, preferably at an affordable housing development and/or management company.

DESIRABLE ADDITIONAL QUALIFICATIONS

• Yardi experience preferred.
• Industry certifications preferred, ARM, CPM, COS, TCS, SCHM, etc.

CRIMINAL BACKGROUND CHECK REQUIREMENTS

EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.

DRUG TESTING

EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.

EAH Housing is an AA/EEO/Veterans/Disabled Employer. CA BRE #00853495 | HI RB - 16985

INDEAH

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)