Manager, Site Based

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Company: Housing Authority of Baltimore City

Location: Baltimore, MD 21215

Description:

About Us

Founded in 1937, The Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.

Position Summary

The primary purpose of this position is to manage the day-to-day operations of the Housing Choice Voucher (Section 8) HCVP Site Based Unit. Duties include, assisting in general program administration, conducting audits of various Section 8 programs, supervising and providing leadership and training for staff. Performance of the duties requires thorough knowledge of Section 8 policies and procedures, and the ability to analyze and solve problems involving operational/procedural issues. Supervision is exercised over the staff of the Site Based unit. Must have excellent written and verbal communication skills.

All activities must support the Housing Authority of Baltimore City ("HABC" or "Authority") mission, strategic goals, and objectives.

Major Duties
  • Responsible for the daily operation of the Site Based Unit. Ensures compliance with program policies and procedures. Plans and coordinates staff activities to meet specified goals within specified time frames. Delegates appropriate levels of responsibility and authority for various functions to staff.
  • Supervises the Section 8 Site Based Unit. Evaluates performance and leave records. Establishes, plans, schedules, creates and communicates goals and objectives to the Site Based Unit.
  • Provides leadership, motivation and strategic planning to team members in the Site Based Unit. Complies with program goals, policies, and procedures.
  • Conducts periodic audits and quality control reviews of the programs and procedures to ensure program success.
  • Strives to improve customer service and program performance. Maintains positive public relations with tenants, landlords and the general public. Informs landlords and tenants on HUD Regulations and Section 8 Procedures.
  • Provides guidance, trains staff, and interprets HUD regulations and Section 8 Policy and Procedures to team members.
  • Creates, prepares and reviews accurate SEMAP and other data reports for the Site Based Unit.
  • Participates and represents agency in meetings with local government and related groups. Attends senior staff meetings.
  • Assists with the preparation of the annual closeout and budget preparation.
  • Mediates and effectively resolves disputes.
  • Prepares written correspondence and reports.
  • Performs other related duties as required.


Minimum Education, Training and/or Experience

Bachelor's Degree in Business, Social Service or related field(s) and a minimum of 5 years of experience in assisted housing involving Section 8, and 1-year supervisory experience. An equivalent combination of education, training, and experience may be considered.

Special Requirements
  • Possession of a valid Maryland driver's license.
  • Must be able to be covered under the Authority's fidelity bond.
  • Must be able to be covered under the Authority's vehicle insurance policy.


Other Requirements

You must successfully pass a prescreening investigation, including employment and education verification.

Probationary Period: This is a full-time permanent position. Upon employment, you will be required to serve a 6-month probationary period.

FOR INTERNAL CANDIDATES ONLY: Current HABC employees who are on probation, whether due to initial new hire status (6 months) or promotion (3 months), will have the opportunity to apply for other roles within HABC once their probationary period is successfully completed. This allows time for growth, development, and the demonstration of their skills and commitment, paving the way for new opportunities within the organization.

If you are currently under the progressive disciplinary process, you may not have the chance to be considered for a promotion (s) within HABC. Please review the Manual of Personnel Policies or the applicable Collective Bargaining Agreement for more information on the disciplinary process.

Benefits

We offer a competitive package of employee benefit programs that supports recruitment and retention objectives and is designed to meet the diverse and changing needs of our employees. HABC's comprehensive benefit package includes:
  • Paid Holidays
  • Paid Vacation
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Pharmacy Coverage
  • Retirement Program

All new employees are required to receive at least one COVID-19 vaccination shot in a two-shot series or be fully vaccinated prior to the date of hire.

This posting will remain active until November 8th, 2024.

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