Manager, Solutions Portfolio

Manager, Solutions Portfolio

CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

About this opportunity

Reporting to the Director of IT Applications, this position acting as a strategic partner and conduit to the business, is responsible for ensuring alignment between the business segment and the IT organization with respect to business challenges and needs, and the IT organizations drive towards sustainable, scalable and cost effective solutions.

Take an inside look at what you'll do each day

Segment Relationship Management

• Understand and translate Rehab business strategy into product strategy through collaboration with Rehab stakeholders and key technology vendors/partners and funders.
• Act as a liaison between the Rehab business segment and the IT organization by consulting and communicating with leaders and to understand business requirements (needs, segment opportunities, revenue targets, operating challenges, growth strategies).
• Maintains regular touchpoints with key Rehab stakeholders for projects and major applications.
• Represents the Director & CIO as delegates as required.
• Serves as an escalation point with key vendors to resolving operational issues with key applications.
• Ensures the successful rollout of technology that supports the business segment.
• Conducts research on emerging technology trends in the Rehab space
• Represents Rehab in meetings with Funders and other partnerships on the development and implementation of programs.
• Supports the creation and response of Funder opportunities and RFPs.
• Assists in the creation and presentation of business case for technology.

Application Portfolio Management

• Analyze business and funder needs, current market trends, and support potential partnerships
• Support the assessment of current technologies against other solutions in the marketplace, denoting differentiation and competition in the space (Practice Management, Remote Patient Monitoring, etc).
• Analyze business and funder requirements and develop and communicate strategies and programs to ensure they're met.
• Enable the resolution of major security requirements as identfied by the CISO.
• Serve as the key owner of all major Rehab Technologies employed within CBI Health.
• Drives standardization and optimization of technology platforms to reduce fragmentation and increase operational efficiency.
• Drive assessment, planning and configuration throughout the Rehab organization to support RFP responses and other business development opportunities with funders.
• Oversee the management of the product roadmap for major Rehab Systems (ClinicMaster)
• Oversee the assessment, planning and delivery of feature releases from major Rehab Vendors (ClinicMaster)
• Support the IT Solutions in appraising new ideas and strategize appropriate enablement plans
• Act as the escalation point between vendors and CBI Health stakeholders/users for critical system performance issues (outages, performance impacts, module failures, funder integration issues).
• Oversee the development and maintainance of a high-level capability roadmap to articulate the growth capability of the technology with the evolving needs of the business.

Management of Staff

• Conduct hiring, mentoring, development and performance management of direct and indirect reports
• Management and coordination of direct and indirect reports in a matrixed environment
• Plan, assign and direct the activities of the various functions within the portfolio to meet the goals of the IT operational plan, IT strategic plan and Rehab strategic plan
• Manage and approve staff hours allocation for OPEX/CAPEX against all projects and initiatives.
• Facilitating a positive working environment and culture through engagement activities, staff meetings, and events.

What you will need to be successful

• A professional designation or undergraduate degree in the healthcare or computer science field
• 3+ Years of experience managing teams and technology solutions in the healthcare context
• Strong experience and knowledge of funding and operating models within the Rehabilitation space
• Strong experience with technologies within the Rehabilitation space.
• Proven success in managing technology vendor and stakeholder relationships
• High effectiveness in communication and coordination of cross-functional teams
• Exceptional writing, presentation and public speaking skills
• Strong experience in a dynamic product management role
• Proven success in overseeing all elements of the product development lifecycle
• High effectiveness in managing cross-functional teams
• Experience in delivering finely tuned product marketing strategies
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills

What CBI Health offers you

• Continuous learning and skills development, including management opportunities
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

Join us at CBI Health - where working together makes great things happen.

For millions of Canadians, CBI Health is where better begins. We are Canada's leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients' lives and help shape healthcare for the better. Learn more atcbihealth.ca.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectivesthat help us innovate and provide the best possible care to our clients.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.