Manager, Supportive Care Services (Full-Time, Exempt)
Apply NowCompany: Enloe Health
Location: Chico, CA 95926
Description:
ECC Admin Cancer Center
Exempt
Compensation range:
$33.90 - $55.06
Your rate of pay will be based on applicable experience
Shift: Days Shift length: 8 Hours
Days off: Fixed If fixed, days off: Saturday & Sunday
Hours per pay period: 80
POSITION SUMMARY:
The Manager, Supportive Care Services, under the direction of the Senior Director, Cancer Center, is responsible for the development, coordination, and operational oversight of supportive care services offered at the Cancer Center. The Manager is responsible for conducting assignments in a manner to assure success in financial management, human resources management, leadership, quality, and operational management objectives. The Manager participates in program development and performance improvement to create a supportive care program that is successful and sustainable. The Manager participates in planning, budget, and assists with the financial evaluation of the programs they oversee. The Manager focuses on improving the patient experience and plays a pivotal part in enhancing the comprehensive care and well-being of individuals affected by cancer through educational initiatives, emotional support, and oncology related resources.
The Manager will collaborate with local agencies such as the American Cancer Society, to ensure that patients, families, and caregivers have access to a wide range of resources, Additionally, the Manager supports volunteer services at the Cancer Center, ensuring that all activities conducted at the Center align with the core values of Enloe Health and uphold quality care. The manager ensures that supportive care services meet the standards set by the American College of Surgeons Commission on Cancer (ACOS-CoC).
Strong interpersonal and communication skills along with the ability to manage multiple tasks efficiently are essential for this role. The manager will work closely and extensively with the diverse group of internal and external stakeholders to build awareness and support for the Cancer Center and its services. This position is integral to fostering a positive impact on the community and participates in outreach activities that promote health and wellness. Additionally, the manager will work closely with the Enloe Health Foundation to ensure donor support is sufficient to sustain supportive services without interruption.
The Manager consistently demonstrates leadership, compassion, and a commitment to excellence in patient care, serving as a role model to other employees within the organization.
EDUCATION / TRAINING / EXPERIENCE:
Minimum:
Bachelor's degree in healthcare, business, marketing, communications, or a similar business discipline or related field.
Experience working in a healthcare setting, community outreach and/or event coordination.
Two years of experience that demonstrates strong communication, and organization skills.
Recent experience using Microsoft Word, Excel, Outlook, Power Point, (Microsoft Office Suite) and computer skills for a variety of functions.
Desired:
Previous experience in program development, project management, fundraising or other related skills.
Previously developed a Supportive Services program (preferably one that is sustainable and/or depends on donations and grant funding.
MBA or related field.
Knowledge of Enloe Health Cancer Center services.
Knowledge of Electronic Health Record - Epic
SKILLS / KNOWLEDGE / ABILITIES:
Must have the skills to consolidate services and manage a number of different service lines. Proficient in using Microsoft Word, Excel, Outlook, Power Point (Microsoft Office Suite) computer skills for a variety of management functions. Must be able to work independently to prioritize and manage multiple activities in a fast-paced environment. The position requires exceptional written and verbal communication skills, facilitating events, developing consensus among key groups, customer service and maintaining strong working relationship with among key stakeholders. Strategic, organizational, and multi-taking skills are essential. Ability to meet deadlines both financial and time related. Must exhibit emotional intelligence and consistently show sensitivity for the patient and family while maintaining strict confidentiality. Self-motivated, flexible, and able to collaborate well with multidisciplinary teams. Must be able to fulfill the essential functions of the position. Will be required to collect and report data for community benefit and donor impact reports. Must be a strategic-thinker and collaborative team-player, while demonstrating compassionate communication. Cultivate and maintain strong working relationships with organizational partners such as the ACS, donors and supportive therapy providers. Ensure the smooth and proper functioning of current programs while overseeing the development of program delivery with a focus of serving the north state. Suggest innovative plans and processes to improve program functions. Seek out new and creative program ideas to implement. Attend Cancer Center Patient and Family Advisory Committee (PFAC) meetings. Develop and implement programs that directly supports patients and families. Assist with coordination and implementation of support groups. Assist with and attend community and outreach events. Analyze program results and present findings to management. Must be a self-starter with a passion for helping others and a commitment to creating an environment of compassion and support.
Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of our benefits.
Exempt
Compensation range:
$33.90 - $55.06
Your rate of pay will be based on applicable experience
Shift: Days Shift length: 8 Hours
Days off: Fixed If fixed, days off: Saturday & Sunday
Hours per pay period: 80
POSITION SUMMARY:
The Manager, Supportive Care Services, under the direction of the Senior Director, Cancer Center, is responsible for the development, coordination, and operational oversight of supportive care services offered at the Cancer Center. The Manager is responsible for conducting assignments in a manner to assure success in financial management, human resources management, leadership, quality, and operational management objectives. The Manager participates in program development and performance improvement to create a supportive care program that is successful and sustainable. The Manager participates in planning, budget, and assists with the financial evaluation of the programs they oversee. The Manager focuses on improving the patient experience and plays a pivotal part in enhancing the comprehensive care and well-being of individuals affected by cancer through educational initiatives, emotional support, and oncology related resources.
The Manager will collaborate with local agencies such as the American Cancer Society, to ensure that patients, families, and caregivers have access to a wide range of resources, Additionally, the Manager supports volunteer services at the Cancer Center, ensuring that all activities conducted at the Center align with the core values of Enloe Health and uphold quality care. The manager ensures that supportive care services meet the standards set by the American College of Surgeons Commission on Cancer (ACOS-CoC).
Strong interpersonal and communication skills along with the ability to manage multiple tasks efficiently are essential for this role. The manager will work closely and extensively with the diverse group of internal and external stakeholders to build awareness and support for the Cancer Center and its services. This position is integral to fostering a positive impact on the community and participates in outreach activities that promote health and wellness. Additionally, the manager will work closely with the Enloe Health Foundation to ensure donor support is sufficient to sustain supportive services without interruption.
The Manager consistently demonstrates leadership, compassion, and a commitment to excellence in patient care, serving as a role model to other employees within the organization.
EDUCATION / TRAINING / EXPERIENCE:
Minimum:
Bachelor's degree in healthcare, business, marketing, communications, or a similar business discipline or related field.
Experience working in a healthcare setting, community outreach and/or event coordination.
Two years of experience that demonstrates strong communication, and organization skills.
Recent experience using Microsoft Word, Excel, Outlook, Power Point, (Microsoft Office Suite) and computer skills for a variety of functions.
Desired:
Previous experience in program development, project management, fundraising or other related skills.
Previously developed a Supportive Services program (preferably one that is sustainable and/or depends on donations and grant funding.
MBA or related field.
Knowledge of Enloe Health Cancer Center services.
Knowledge of Electronic Health Record - Epic
SKILLS / KNOWLEDGE / ABILITIES:
Must have the skills to consolidate services and manage a number of different service lines. Proficient in using Microsoft Word, Excel, Outlook, Power Point (Microsoft Office Suite) computer skills for a variety of management functions. Must be able to work independently to prioritize and manage multiple activities in a fast-paced environment. The position requires exceptional written and verbal communication skills, facilitating events, developing consensus among key groups, customer service and maintaining strong working relationship with among key stakeholders. Strategic, organizational, and multi-taking skills are essential. Ability to meet deadlines both financial and time related. Must exhibit emotional intelligence and consistently show sensitivity for the patient and family while maintaining strict confidentiality. Self-motivated, flexible, and able to collaborate well with multidisciplinary teams. Must be able to fulfill the essential functions of the position. Will be required to collect and report data for community benefit and donor impact reports. Must be a strategic-thinker and collaborative team-player, while demonstrating compassionate communication. Cultivate and maintain strong working relationships with organizational partners such as the ACS, donors and supportive therapy providers. Ensure the smooth and proper functioning of current programs while overseeing the development of program delivery with a focus of serving the north state. Suggest innovative plans and processes to improve program functions. Seek out new and creative program ideas to implement. Attend Cancer Center Patient and Family Advisory Committee (PFAC) meetings. Develop and implement programs that directly supports patients and families. Assist with coordination and implementation of support groups. Assist with and attend community and outreach events. Analyze program results and present findings to management. Must be a self-starter with a passion for helping others and a commitment to creating an environment of compassion and support.
Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of our benefits.