Manager Underwriting Quality and Tools

Blue Cross and Blue Shield of Kansas is looking to add to our Underwriting leadership team and has a new opportunity for a Manager Underwriting Quality & Tools. This position leads a specialized team responsible for ensuring the integrity, efficiency, and innovation of underwriting systems and processes. This role is pivotal in developing and maintaining underwriting quality assurance frameworks, streamlining systems, and fostering cross-functional collaboration to support the organization's strategic goals.

"This position is eligible to work remotely (8 or less days a month onsite) or hybrid (9 or more days a month onsite) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment."

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

• Family Comes First: Total rewards package that promotes the idea of family first for all employees; including paid time off and family first leave.
• Professional Growth Opportunities: Advance your career with ongoing training and development programs both through our internal Blue University and external opportunities.
• Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
• Trust: Work for one of the most trusted companies in Kansas.
• Lead and Inspire: Guide and mentor your team to achieve their full potential and success.

Compensation

$112,800 - $134,000

Exempt Grade 18

• Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

What you'll do

• Leadership and Oversight: Manage a team of analysts and specialists, ensuring workload distribution and alignment with corporate objectives.
• System Optimization: Oversee the development, maintenance, and enhancement of underwriting systems, ensuring functionality, compliance, and efficiency.
• Quality Assurance: Establish and monitor quality control standards for underwriting processes to ensure data accuracy, adherence to guidelines, and compliance with regulatory standards.
• Collaboration: Act as the primary liaison between underwriting, IT, and other departments to address system needs, resolve issues, and implement solutions.
• Process Improvement: Lead initiatives to identify, develop, and implement process improvements and automation opportunities within underwriting systems.
• Regulatory Compliance: Ensure all underwriting systems and processes comply with applicable regulations and corporate policies.
• Team Development: Provide coaching, mentorship, and training to team members to build capabilities and foster professional growth.

What you need

• Bachelor's degree in business, finance, IT, or a related field (required).
• Minimum of six years of experience in underwriting, quality assurance, or a related field
• Proven experience managing underwriting systems and quality control programs.
• Ability to work in an office environment with extended periods of sitting and using computer equipment.
• Occasional travel may be required.
• Strong leadership and communication skills with a focus on cross-functional collaboration.
• Advanced knowledge of underwriting systems, methodologies, and quality assurance frameworks.
• Analytical mindset with experience in data interpretation and reporting.
• Proficiency in process improvement methodologies (e.g., Lean, Six Sigma).
• Familiarity with health insurance regulations, underwriting practices, and system architecture.
• Ability to manage multiple priorities and drive complex projects to completion.

Bonus if you have

• Prior management experience preferred.

Benefits & Perks

• Base pay is only one component of your competitive Total Rewards package:
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 5% 401(k) plan matching
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources

Our Commitment to Diversity, Equity, Inclusion, and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all.