Manager

ReefPoint Group, LLC is a Service-Disabled Veteran Owned Small Business that was founded by Naval Academy graduates in 2008 who saw an opportunity to make a change and continue serving others to help ensure our nation's Veterans and military servicemembers receive the finest healthcare and support services. We further this stewardship mission today while using proven, agile development and improvement methodologies to optimize processes and achieve desirable outcomes for a spectrum of Federal agencies.

In the realm of smaller, boutique consulting firms, we strive to be the leader and choice for government agencies' transformation and growth. We do this by continuing meaningful service, being a thought and innovation leader, and empowering transformation to create lasting, measurable impacts that positively affect the organizations we serve. Our people embody a culture of professionalism, commitment, service, innovation and respect for big ideas and creative solutions. Our team seeks out challenges and brings the expertise and innovation to solve them. We serve, we innovate, and we empower.

Core Values of ReefPoint Group:

• Integrity in all things- Conduct yourself in an honest, ethical, and reliable manner when interacting with people and performing job duties
• Service before self- Treat people with respect, place the interest of the team above your own, create a culture of trust, and be empathetic in your approach
• Curiosity always- Listen to understand, understand the power of asking questions, be open to new ideas, and seek to always learn
• Boldness throughout- Trust in your ability, be creative in thought, demonstrate a willingness to be flexible, take ownership, and be a leader people are proud to follow

Behavioral Competencies:

• Cultivates Innovation- Thinks of useful ideas that are new, better or unique, suggests new ways of looking at a problem, ability to take a creative idea and put it into practice , champions creative ideas and has the ability to move them into implementation.
• Directs Work- Provides clear direction, delegates and distributes assignments appropriately and in a way that promotes ownership, matches tasks with individual strengths, monitors progress by maintaining open communication and proper guidance, assists as need to help overcome obstacles.
• Drives Engagement- Creates a positive and motivating work environment, knows what motivates people and aligns work accordingly, values collaboration with others and shares ownership, clear connection between employee motivators and organizational goals.
• Instills Trust- Follows up on commitments, gains the confidence and trust of others easily, is viewed as direct and truthful, models high standards of honesty and integrity.
• Manages Ambiguity- Proactively take action without having "the full picture", is able to deal with uncertainty and change, adapts quickly to changing needs.
• Manages Complexity- Asks questions and accurately analyzes the situation, evaluates pros and cons and evaluates risk, looks at diverse sources when solving a problem.
• Problem Solving- Effectively plans, tests and implements solutions to large scale problems. Demonstrates an ability to cohesively work with their team to drive solutions and come up with the best course of action.
• Values Differences- Seeks to understand different perspectives and cultures, contributes to an environment where differences are valued and supported, considers others' diverse experience and backgrounds to get results, promotes environment that values and encourages difference in though.

Core Responsibilities:

• Develop and maintain relationships with stakeholders.
• Oversee team members and assist with developing, implementing, and completing projects and tasks.
• Lead team members in planning and reviewing customer policy and industry standards. Advise the customer and the team on best practices.
• Lead and manage projects to completion and ensure organizational goals are achieved.
• Provide strategic guidance and recommendations to stakeholders.
• Provide Program Management and serve as the main client liaison.
• Provide expertise on governance processes, program management, and performance metrics.
• Provide quality control over the work of the entire team.
• Provide oversight to project managers or team leads on the development of project work plan.
• Manage or monitor project delivery and ensure project cost, schedule, and scope are adhering to the agreed upon work plan.
• Act as the first level of escalation for all delivery, performance, and contractual issues.
• Support business development efforts.
• Provide critical reasoning and technical organizational skills to ensure project sustainment.
• Identify and mitigate risks to ensure organizational success.
• Create business solutions for multiple concurrent projects, applying expert knowledge and understanding of functional operation.
• Develop and apply new approaches to difficult and complex problems.
• Serve as the expert on topics related to governance frameworks and organizational decision-making models.
• Act as an advisor to the team and the customer on major functional issues that have significant impact to the project.
• Work as the expert on topics related to comprehensive healthcare delivery and operations, Program Management, Capital Planning and Investment Control.
• Provide expertise in the design and development of complex business solutions that adhere to best practices and industry standards.

Qualifications and Experience:

• Bachelor's degree in Healthcare Management, Business Administration, Public Health, or related field required; Master's degree in related field preferred.
• Minimum 8 years of experience (with a Master's degree) or 8 years of experience (with a Bachelor's degree) in consulting or related role required; experience in healthcare consulting preferred.
• Experience managing projects and project teams required.
• Project Management Professional (PMP) Certification required.
• Experience in a supervisory or management role preferred.
• Ability to analyze complex information and translate it into actionable steps.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and project teams.

Work Authorization/Security Clearance: This position requires the employee to be a US Citizen and a security clearance or the ability to obtain a security clearance.

Work Location: This position requires the employee to be on site Monday - Friday in Falls Church, VA.

Work Environment: Work will be done in an office setting/environment and will need to constantly operate a computer and other office equipment. The person in this role will need to have the ability to remain in a stationary position 75% of the time and occasionally will need to move about inside an office environment. This position frequently communicates with other employees and external stakeholders. The person needs to have the ability to accurately exchange information in these settings.

At ReefPoint Group, we also have a comprehensive benefit plan to include:

• Base Health Insurance Plan for employee is 100% paid for by RPG
• Vision Coverage options
• Dental Coverage options
• Short-Term and Long-Term Disability Coverage at no cost to employee
• Employee Life Insurance at no cost to employee
• 401K after 90 days of employment using a QACA Safe Harbor plan
• At RPG, we believe that family time and personal time are important and make happier employees, so we offer Flexible Paid Time Off (PTO). Flexible PTO means that we don't have a restrictive policy about how our employees use their PTO, including limiting the number of days. We understand that life happens, and we trust employees not to abuse our policy.
• Employee Assistance Program (EAP) through ADP
• Education Assistant
• Career Growth and Development Opportunities

ReefPoint Group, LLC is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, genetic information, or other characteristics protected by law. ReefPoint Group, LLC is also committed to providing equal opportunity and access to individuals with disabilities by ensuring that reasonable accommodations are provided to participants in the job application and interview process.