Manager
Apply NowCompany: Tata Consultancy Services
Location: Jersey City, NJ 07305
Description:
Skill: Delivery Manager
Generic Managerial Skills:
Salary Range - $140,000-$160,000 a year
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- Responsible for a globally distributed application support team.
- Instrumental in driving performance and improving production stability.
- Requirement to be primary face off to CIOs and senior business stakeholders.
- Continually improve IT services and ensure team takes a structured and proactive approach to resolving technology problems.
- Drive Best Practices among the global application teams as well as CTB (release / change management).
- Ensure compliance with all relevant internal instructions (SOX, circulars) and external regulatory requirements, including the management of operational risk.
- Participate in the development of and effectively maintain the Incident management process.
- Involvement in managing an agile development process (from a production perspective and run the bank).
- Stakeholder management skills with significant background in Financial Services, previous experience supporting applications in Capital Markets, Banking and/or Insurance.
- 10+ years experience supporting applications running in Unix environments and Windows environments, experience working directly with CIOs and senior business stakeholders
- 5 years of leadership experience leading large production support globally distributed teams.
- Agile Software development, and experience in development projects.
- Familiar with risk-based decision-making and escalation.
- Previous Technology experience across technologies (Java, .Net, Oracle, Multiple Databases, Middleware).
- Proficient in MS Office (Excel, Access, and Project) skills.
Generic Managerial Skills:
- Excellent Communication and Interpersonal skills (Written and Verbal).
- Flexible approach to working hours and responsibilities.
- Self-driven and with an ability to work independently with minimal supervision.
- Client Relationship Management.
- Performance Monitoring.
- Resource Allocation.
- Issue resolution and Process Improvement.
- Strategic Planning.
Salary Range - $140,000-$160,000 a year
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