Managing Director/President of LSBX

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Company: Lincoln Savings Bank

Location: Waterloo, IA 50701

Description:

As Managing Director/President of LSBX, you will provide executive leadership for our Banking as a Service (BaaS) division, driving strategic vision, growth, and operational excellence. Reporting to the CEO as a member of the executive management team, you will be responsible for the overall success of the BaaS and embedded finance business line, including strategy development, execution, partner management, and P&L responsibility. This role requires a leader who can build and maintain strong relationships with partners while ensuring strong profitability, operational efficiency and regulatory compliance.

Primary Responsibilities

Strategic Leadership & Business Development
  • Develop and execute comprehensive strategic plans that align with the Bank's objectives and drive growth in the BaaS segment
  • Lead expansion initiatives and identify new revenue opportunities through strategic partnerships
  • Build and maintain relationships with key partners, technology providers, and industry stakeholders
  • Manage division P&L with full accountability for financial performance and growth targets

Team Leadership & Development
  • Build and lead high-performing teams across relationship management, operations, and support functions
  • Foster a culture of innovation, operational excellence, collaboration, and customer focus
  • Provide mentorship and professional development opportunities for team members
  • Drive performance management and talent development initiatives

Partner & Product Management
  • Oversee the entire partner lifecycle, from due diligence through onboarding and ongoing relationship management
  • Co-lead product strategy with Chief Innovation Officer and roadmap development in collaboration with technology and operations teams
  • Ensure partner satisfaction through excellent service delivery and proactive relationship management
  • Monitor partner performance metrics and ensure compliance with contractual obligations

Risk & Compliance Management
  • Maintain robust risk management framework for partner evaluation and ongoing monitoring
  • Ensure compliance with banking regulations and internal policies
  • Collaborate with risk, compliance, and legal teams to maintain appropriate controls
  • Present regular updates to the Board and executive leadership on risk and performance metrics

Qualifications

Education & Experience
  • Undergraduate degree, master's degree in business administration, finance, or related field preferred
  • 15+ years of progressive experience in financial services or fintech
  • Minimum 10 years of leadership experience, with 5+ years in executive management
  • Demonstrated success in building and scaling Banking as a Service businesses

Technical & Business Knowledge
  • - Understanding of banking technology, payment systems, and fintech ecosystem
  • - Strong background in partner management and complex deal structures
  • - Proven track record of P&L management and business growth
  • - Experience with regulatory frameworks and compliance requirements

Leadership Competencies
  • Exceptional strategic thinking and business acumen
  • Strong relationship building and negotiation skills
  • Excellence in cross-functional team leadership
  • Strong financial acumen and ability to drive financial results, innovation and manage change
  • Outstanding communication and presentation skills

Compensation & Benefits
  • Competitive base salary with performance-based bonus
  • Equity participation
  • Comprehensive healthcare benefits
  • 401(k) with company match
  • Flexible PTO policy
  • Remote work flexibility

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