Marine Operations Watch Supervisor
Apply NowCompany: State of Washington
Location: Seattle, WA 98115
Description:
Salary : $106,133.04 Annually
Location : King County - Seattle - Belltown, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 25DOT-WSF-E9807
Department: Dept. of Transportation
Division: Washington State Ferries
Opening Date: 03/12/2025
Closing Date: 3/19/2025 11:59 PM Pacific
Description
The first consideration and/or preference is with current Washington State Ferries employees.
About WSDOT
Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!
The Washington State Ferry (WSF) system is essential to Washington's transportation network, linking communities on both sides of Puget Sound and the San Juan Islands. There are over nearly 400 sailings each day on nine ferry routes. WSF transports nearly 19 million passengers a year and has more than 1,900 employees. Employees perform a variety of duties on vessels, in terminals, at the maintenance facility, and at the Seattle headquarters.
The Opportunity
WSDOT is currently seeking a marine operations watch center supervisor performs critical activities for the ferry system involving emergency responses, day-to-day operations of the ferry system, traffic management, dispatch, communication, and customer relations. This position receives calls from WSF terminals and vessels regarding emergency and operational situations, initiates and dispatches needed resources or forwards the requirement to other departments for action. It supports WSF security policies and helps to protect co-workers, customers and the workplace against the threat of terrorist attack or events. It arranges ferry transportation for people in critical medical conditions; including coordination with community Emergency Medical Services and Law Enforcement Agencies in ten Counties and the Province of British Columbia. It coordinates the safe transport of hazardous materials. It evaluates and disseminates information that may impact on-time sailings. It maintains the official log of information regarding on-time performance, operations disruptions, daily fleet activities, etc.
What to Expect
Among the varied range of responsibilities held within this role, you/the Marine Operations Watch Supervisor will:
Qualifications
To be considered for this opportunity, the following are required:
Important Notes
Why WSDOT
Check out this video to learn more:
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine your salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application for this opportunity.
WSDOT is an equal-opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter, Renee Mason, at renee.mason@wsdot.wa.gov. Please be sure to reference 25DOT-WSF-E9807 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Are you a current employee with Washington State Ferries?
02
Which statement best describes your completed educational background?
03
Please list your area of study or degree.
04
Please select the response that best describes your total years of supervisory experience in marine transportation systems. working with passenger transportation systems.
05
Briefly describe your experience as a supervisor in the marine transportation systems.
06
Please select the response that best describes your total years of experience in marine operations working with passenger transportation systems.
07
Briefly describe your experience in marine operations working with passenger transportation systems.
08
How did you learn of this employment opportunity?
09
If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
Required Question
Location : King County - Seattle - Belltown, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 25DOT-WSF-E9807
Department: Dept. of Transportation
Division: Washington State Ferries
Opening Date: 03/12/2025
Closing Date: 3/19/2025 11:59 PM Pacific
Description
The first consideration and/or preference is with current Washington State Ferries employees.
About WSDOT
Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!
The Washington State Ferry (WSF) system is essential to Washington's transportation network, linking communities on both sides of Puget Sound and the San Juan Islands. There are over nearly 400 sailings each day on nine ferry routes. WSF transports nearly 19 million passengers a year and has more than 1,900 employees. Employees perform a variety of duties on vessels, in terminals, at the maintenance facility, and at the Seattle headquarters.
The Opportunity
WSDOT is currently seeking a marine operations watch center supervisor performs critical activities for the ferry system involving emergency responses, day-to-day operations of the ferry system, traffic management, dispatch, communication, and customer relations. This position receives calls from WSF terminals and vessels regarding emergency and operational situations, initiates and dispatches needed resources or forwards the requirement to other departments for action. It supports WSF security policies and helps to protect co-workers, customers and the workplace against the threat of terrorist attack or events. It arranges ferry transportation for people in critical medical conditions; including coordination with community Emergency Medical Services and Law Enforcement Agencies in ten Counties and the Province of British Columbia. It coordinates the safe transport of hazardous materials. It evaluates and disseminates information that may impact on-time sailings. It maintains the official log of information regarding on-time performance, operations disruptions, daily fleet activities, etc.
What to Expect
Among the varied range of responsibilities held within this role, you/the Marine Operations Watch Supervisor will:
- Relay information and request support between the operating terminals, vessels, management, and internal or external entities.
- Provide first responder actions to arrange transport of persons in critical medical condition.
- Manage day-to-day operational emergencies/irregularities within the guidelines of the Safety Management System.
- Provide an interface between vessels, terminals, and management.
Qualifications
To be considered for this opportunity, the following are required:
- Five (5) years of experience in marine operations working with passenger transportation systems. OR
- Bachelor's degree and one (1) year of supervisory experience in a marine transportation system. Additional qualifying experience in marine operations or passenger transportation systems may be substituted, year for year, for the education requirement.
- Working knowledge of:
- International Safety Management (ISM).
- Safety Management Systems (SMS).
- USCG regulations, WSF regulations, and vessel staffing requirements.
- Collective Bargaining agreements as they relate to hours of work and paid/unpaid leaves.
- Must be comfortable using computer programs/Office suite, familiarity with proprietary computer programs used by the Dispatch/Operations department.
- Ability to plan, organize, and work independently while maintaining cooperative professional relationships with fleet and terminal employees and operational staff.
- Must be able to follow directions and carry out assigned tasks in a timely and effective manner.
- Must be able to take the lead during a crisis or service disruption and maintain composure while working in a high-stress environment.
Important Notes
- The first consideration and/or preference is with current Washington State Ferries employees.
- This position is required to work graveyard/nocturnal shifts beginning as early as 1700 (5pm) and as late as 0800 (8am).
- In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Information on other compensation types for non-represented positions can be found in of the Washington Administrative Code.
- WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit
Why WSDOT
- Work-Life Balance - We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle.
- Paid Leave - In addition to 11 paid holidays, full-time employees earn up to 25 paid vacation days per year!
- Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go tofor more information.
Check out this video to learn more:
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine your salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:.
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application for this opportunity.
WSDOT is an equal-opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit
Contact Us
For inquiries about this posting, you may contact the assigned Recruiter, Renee Mason, at renee.mason@wsdot.wa.gov. Please be sure to reference 25DOT-WSF-E9807 in the subject line.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave
Leave Sharing
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 12-31-2022
01
Are you a current employee with Washington State Ferries?
- Yes
- No
02
Which statement best describes your completed educational background?
- I have a Master's Degree or higher.
- I have a Bachelor's Degree.
- I have an Associates Degree.
- I have completed at least 2 years of college
- I have a high school diploma, GED, or equivalent
- None of the above
03
Please list your area of study or degree.
04
Please select the response that best describes your total years of supervisory experience in marine transportation systems. working with passenger transportation systems.
- I have 6 years or more of this type of experience
- I have 5 years of this type of experience.
- I have 4 years of this type of experience.
- I have 3 years of this type of experience.
- I have 2 years of this type of experience.
- I have 1 year of this type of experience.
- I have less than 1 year of this type of experience.
- I do not have this experience.
05
Briefly describe your experience as a supervisor in the marine transportation systems.
06
Please select the response that best describes your total years of experience in marine operations working with passenger transportation systems.
- I have 6 years or more of this type of experience
- I have 5 years of this type of experience.
- I have 4 years of this type of experience.
- I have 3 years of this type of experience.
- I have 2 years of this type of experience.
- I have 1 year of this type of experience.
- I have less than 1 year of this type of experience.
- I do not have this experience.
07
Briefly describe your experience in marine operations working with passenger transportation systems.
08
How did you learn of this employment opportunity?
- Indeed
- Direct Email Notification
- WSDOT social media (Twitter, Facebook, YouTube, etc)
- Career Fair
- Monster
- WorkSource
- Handshake
- AASHTO
- NACTO
- COMTO
- APWA
- "NOW HIRING" banner/sign
- Radio advertisement
- WSDOT Employment Site
- Careers.wa.gov
- governmentjobs.com
- Other (specify below)
09
If you selected 'Other' on the previous question, please specify how you learned of this employment opportunity in the space provided:
Required Question