Marketing Director

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Company: Glen Park Senior Living

Location: Valley Village, CA 91607

Description:

About Us: Glen Park Senior Living is dedicated to providing exceptional senior living solutions, focused on enriching the lives of our residents. With a commitment to excellence and a warm, supportive environment, we offer personalized services to meet individual needs.

Job Summary:We're hiring a Marketing Director/ Retirement Counselor to join our team. In this role, you'll assist with resident onboarding and generate leads for our community. This job is on-site.

Responsibilities:
  • Achieve maximum occupancy levels and meet monthly benchmarks.
  • Follow up with leads and develop new resources using CRM software.
  • Present community benefits effectively.
  • Understand customer needs and wants.
  • Conduct morning rounds to ensure facilities are tour ready.
  • Follow up on all leads, tours, reservations, and inquiries.
  • Assist with administrative tasks.
  • Attend community events.
  • Write press releases.
  • Maintain liaison with families and residents.
  • Resolve resident complaints and grievances.
  • Assist in the front office.
  • Attend monthly family Potlucks.
  • Obtain complete and accurate information to facilitate the admissions process.
  • Qualifications:
  • Presents a professional image to prospects through dress, behavior, and speech.
  • Experience working with older adults is preferred.
  • Completion of at least 60 college or continuing education units is required.
  • Current training in first aid and CPR is preferred.
  • Need to have the flexibility to relocate and travel as needed for the position.
  • Execute Strategic Marketing Plan
  • Utilize CRM software to manage all contacts.
  • Compassionate and uplifting spirit that is passionate about working with the senior population.
  • Special Skills Needed:
  • Personal characteristics, physical energy, and competence to work effectively with families seeking non-medical care.
  • Excellent communication skills.
  • Customer service and time management skills.
  • Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Lines of Supervision:
  • Supervision Given & To Whom: Executive Director & COO
  • Supervision Received & From Whom: Delegated by the Administrators.
  • Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
    Company Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off
  • Opportunities for career growth
  • Join our team and make a difference in the lives of seniors. Apply now!

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