Marketing Operations Manager

AVANT Communications is looking for a Marketing Operations Manager to join our world-class marketing team in Chicago! Chicagoland based, this role is crucial in optimizing our marketing technology stack, analyzing marketing data, and managing project managing marketing initiatives to drive efficiency and effectiveness.

The ideal candidate will have a passion for data and process, an immense sense of organization and time management, strong communication skills, and the ability to matrix manage across multiple contributors within the marketing team to hold others accountable to timelines and deliverables. This member will be responsible for ensuring work is delivered on time and properly reviewed by project approver(s) such that outputs meet the standard of quality expected. This is a full-time position. The ideal candidate should be based in the Chicagoland area.

Responsibilities:

Project Management

• Project manage all marketing projects simultaneously
• Develop and maintain project plans, timelines, and resource allocations to ensure the team stays on time and on task
• Monitor project progress and ensure timely completion of deliverables
• Facilitate communication between team members and stakeholders
• Regularly report on status of projects and keep stakeholders informed
• Implement an approach to prioritization and approve/decline requests

MarTech Stack Management

• Oversee and optimize the company's marketing technology stack
• Ensure proper utilization of MarTech tools across the marketing department
• Provide training and support for marketing team members on MarTech tools

Data Analytics and Reporting

• Develop and maintain a robust system for tracking and analyzing marketing data
• Create insightful reports and dashboards to measure marketing performance
• Identify trends and opportunities from data to inform marketing strategies
• Collaborate with other departments to ensure data accuracy and consistency

Process Optimization

• Identify and implement process improvements to increase marketing efficiency
• Standardize marketing operations procedures across the department
• Develop and maintain documentation for marketing processes and best practices

Requirements

• Bachelor's degree in Marketing, Business Administration, or related field
• 5+ years of experience in marketing operations or similar role
• Proven experience managing MarTech platforms across CRM, automations and analytics, including Google Analytics, SalesForce, and project management software
• Experience with platforms including Monday, Jira, Marketing Cloud, Pendo, Bizzabo, SurveyMonkey a plus
• Strong analytical skills with proficiency in data analysis and visualization tools
• Excellent project management skills with experience in Agile methodologies
• Advanced knowledge of marketing metrics and KPIs
• Exceptional communication and interpersonal skills
• Ability to work effectively in a fast-paced, collaborative environment

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Commuter Benefits
• 401K Match
• Unlimited PTO
• Generous Parental Leave

The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers, and coworkers.