Medical Support Lead

Join Our Team as a Medical Support Lead at Auburn WeCare Clinic!

Location: Auburn, WA

Baseline Salary: $100K

Who We Are - WeCare Daily Clinics (WCDC)

At WeCare Daily Clinics (WCDC), we are on a mission to transform lives by providing compassionate, high-quality healthcare services to our communities.
We believe that everyone deserves access to exceptional care, respect, and support, no matter where they are on their healthcare journey. Our clinics focus on member-centered care, ensuring that each person who walks through our doors is treated with dignity and receives the comprehensive support they need to thrive.

What sets us apart?

Community-Focused: We are deeply committed to serving our communities with care, empathy, and innovation.
Culturally Inclusive: We embrace diversity, equity, and inclusion, ensuring our members and staff feel valued and heard.
Expanding & Evolving: As we grow, so do our services! With mobile healthcare units and multiple clinic locations, we're always adapting to meet the needs of our members.
Team-Driven Excellence: Our people are our greatest asset! We invest in our team's development, supporting growth, learning, and career advancement.

At WCDC, we don't just provide healthcare-we build connections, inspire change, and empower people to lead healthier lives.
Why You'll Love This Role:

The Medical Support Lead will be a player-coach, providing both leadership and direct patient care. This individual will oversee the activities of Medical Assistants, LPNs, and RNs, supporting integration between these roles and medical providers. In this role, you will serve as a mentor, ensuring that workflows are optimized for efficient, high-quality care and that the Medical Support team adheres to best practices in opioid treatment and patient-centered care. The Medical Support Lead reports to the Clinical Administrator.

What You'll Do:

Direct Patient Care

• Provide member care within the Dispensary and support medical providers as needed.
• Dispense opioid agonist medications in alignment with regulations and standards, completing necessary documentation and maintaining medication inventory.
• Perform health assessments, administer medications, and perform evaluations, including tuberculosis testing.

Team Leadership and Mentorship

• Supervise and coach Medical Assistants, LPNs, and RNs, fostering a positive and motivational work environment.
• Oversee the completion of daily tasks, including patient intake, vital signs documentation, and other pre-visit preparations.
• Ensure that Medical Support staff adhere to clinic policies, HIPAA regulations, and standards required by federal and state licensing agencies.

Workflow Optimization and Process Improvement

• Develop, document, and implement improved workflows that integrate the work of Medical Assistants, LPNs, and RNs with that of medical providers to enhance patient care.
• Collaborate with the Clinical Administrator and Dispensary Manager to assess and address workflow or procedural gaps.
• Ensure all Medical Support team members are familiar with standards and participate in ongoing training for patient care best practices.

Compliance and Record Keeping

• Maintain compliance with federal, state, and local regulations, including DEA, DOH, and all licensing requirements.
• Oversee accurate and timely EMR documentation, ensuring standards of practice are met for all recorded patient information.
• Participate in Federal and State substance abuse training as required.

What You Bring to the Table:

• Education and Licensure:
• Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a current Washington state license.
• BLS certification, or willingness to complete within three months of hire.
• Experience:
• Minimum of 5 years in a clinical setting.
• At least 2 years in an opioid treatment program (OTP) or behavioral health clinic setting.
• Previous experience in a supervisory or team lead role preferred.
• Skills:
• Patient-centered and quality-focused, with a commitment to evidence-based care.
• Strong leadership and coaching abilities with experience in team management and workflow optimization.
• Excellent organizational and communication skills, with attention to detail and ability to work in a fast-paced environment.
• Knowledge of Microsoft Office Suite and EMR systems, with initiative to stay updated with technology.

Additional Information

• Work Environment: This role involves clinical oversight across mobile units and may require occasional travel to various clinics to ensure consistency in member care.
• WeCare Daily Clinics Commitment: We apply tribal preference in employment consistent with tribal law. Employment is at-will, and all applicants are subject to drug testing and background investigations.

Why Join WeCare?
Advance Your Career: Take on a leadership role in a clinic setting, with room to grow and make a difference.
Impact Communities: Play a critical role in delivering healthcare to underserved areas across Washington.
Mission-Driven Environment: Work with a team dedicated to health equity and community impact.
Supportive Culture: Thrive in an organization that values teamwork, customer service, and a commitment to health access for all.

Ready to Lead and Drive Change?
If you're excited to bring leadership and operational excellence to our mobile clinic team, apply today and help us make a meaningful impact!

WeCare Daily Clinics is an equal opportunity employer committed to fostering an inclusive, supportive environment for both members and staff.