Mgr Applications Bus Analysis

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?
Primary Purpose

PRIMARY PURPOSE OF POSITION

Participates in developing and implementing strategy and policy of Utility business applications. Plan and manage resources, finances, scope and services within a functional area of business applications. Partners with IT functional and technical teams as well as operational teams to align technology choices and provide IT products, services and solutions on time, within budget and with the required functionality. Establish, maintain and enhance relationships with clients. Manage large-scale projects of high complexity, size and change management risk. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

• Lead and manage Business Applications staff and resources in accordance with business plan. For projects: Plan and manage scope, schedule, and budget for defined deliverables in accordance with IT Governance standards. For operations application maintenance: Plan and manage to define service level agreements at agreed upon budgets. (30%)
• Lead and manage projects and associated system integrators to deliver project of medium to high complexity. (15%)
• Maintain and enhance engagement with business, IT partners and other stakeholders. Provide key liaison partnership role between business and IT. Communicate status to key stakeholders on a regular basis. (15%)
• Operate utilizing standard processes as defined within the Management Model. Oversee process improvement efforts and ensure adoption of standard processes and procedures that deliver sustainable top quartile cost and performance levels. (15%)
• Maintain current business knowledge/acumen, including applications of technology solutions to deliver business results (10%)
• Evaluate performance and provide coaching for personnel. Participate in career development and succession planning processes. Promote diversity and foster teamwork, collaboration, and a learning organization. Provide input to development and retention processes for Business Application employees. (10%)
• Prepare and manage budget for area of responsibility (5%)

Job Scope

JOB SCOPE

• Financial Scope:
• Direct impact on budget is substantial- This position has a direct impact on the Company's performance regarding several key indicators: operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction. This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regard to anticipating, preparing, and responding to emergency events and incidents
• Contacts:
• This position requires interfacing with various levels of personnel in Regional Operations, Distribution Operations, Transmission Operations, Customer Operations, Corporate Security, Communications, Regulatory, Legal and Claims, as well as operational interfaces with governmental agencies, industry associations, municipalities, and other utilities.
• Leads internal and cross company teams responsible for process standardization and reporting. Supports participation in internal/external benchmarking and long-term operational planning.

Minimum Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science or related discipline and 7- 10 years of experience in business process, or in lieu of degree, 9-12 years of relevant professional experience.
• Appropriate business analysis and project management skills to execute Project Management and Governance.
• Strong knowledge of business practices and processes.
• Demonstrated experience leading and managing cross functional projects or sub teams and knowledge of IT Project Management.
• Experience leading and managing technical personnel.
• Excellent communication skills (written and verbal) and ability to work with all levels of IT and business management and with vendors.
• Experience managing a budget for function area of responsibility.

Preferred Qualifications

PREFERRED QUALIFICATIONS

• Graduate degree.
• IT Background
• Project Management certification.
• 3-5 years of supervisory experience.

Benefits

Benefits

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $120,800.00/Yr. - $166,100.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.