Mgr, IT Planning & Support Services

Job Title: Manager, IT Planning & Support Services

Job Level: FIN D6
Date Posted: April 11, 2025
Closing Date: May 4, 2025

Job Type: Full-time Permanent
Category: Internal/External Opportunities

Location: Calgary

We power Alberta. Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you're on our team, you're supporting our province's homes, farms, businesses and industries by providing safe, reliable and cost-effective service. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on.

As a member of the Berkshire Hathaway Energy family, we are part of a global group of companies delivering sustainable electricity and utility services to customers worldwide. Our exceptional customer service, commitment to the environment, and world-class safety record makes us a leader in our industry.

Today, the transmission system is more important than ever. As we connect new sources of renewable energy to the grid and support Alberta's energy transition to net-zero emissions, AltaLink's transmission system is the backbone of the changing electricity system. With our head office in Calgary, and regional offices in Greater Edmonton, Red Deer and Lethbridge, we have central and southern Alberta covered.

We offer work with meaning, incredible opportunities for development, work life balance and opportunities to contribute to your community. Join our team!

Summary:

AltaLink's Security & Information Services (S&IS) organization is aligned to a Listen, Plan, Build, and Operate model. Reporting to the Director, S&IS Capital Project Delivery, the Manager, Capital Project Performance will establish, implement, and oversee governance frameworks, policies, and best practices to ensure S&IS projects align with business objectives, regulatory requirements, and industry standards. This role involves monitoring project compliance, managing risks, and providing strategic guidance to ensure efficient project execution and successful delivery.

The Manager, Capital Project Performance is a key role in the Build component of the S&IS model and is responsible for leading a team of Project Controls Analysts, Reporting Specialists, and Business Analysts and works closely with program managers, project managers, stakeholders, and executive leadership to drive transparency, consistency, and accountability in project delivery.

Responsibilities:

Governance Framework and Compliance:

• Define and implement S&IS project governance frameworks, policies, and best practices.
• Ensure alignment of S&IS projects with organizational strategy and General Tarriff Application (GTA) regulatory requirements. Facilitate development of the GTA business case strategy.
• Establish project standards, methodologies, and tools for consistent execution.
• Ensure change management processes are effectively followed.

Project Oversight & Performance Monitoring:

• Monitor and assess S&IS projects to ensure adherence to governance policies.
• Establish key performance indicators (KPIs) to track project success, cost control, schedule adherence, and risk mitigation.
• Support S&IS leadership with insights on project performance and risk exposure.
• Guide and mentor S&IS Project Controls Analysts on complex controls processes, systems, and financial transactions in the areas of forecasting, accruals, and cost performance.

Stakeholder Engagement & Reporting:

• Collaborate with S&IS program managers, project managers, business units, and senior leadership to ensure governance policies align with organizational goals.
• Act as a key liaison between S&IS, Finance, Legal, and Internal Audit teams on project governance matters.
• Develop and present reports on project health, risk, and compliance for executive stakeholders.

Process Improvement & Team Leadership:

• Continuously improve project governance frameworks based on industry trends and lessons learned.
• Foster a culture of continuous improvement in project governance, controls, lessons learned, and KPI reporting.
• Manage direct reporting team by providing coaching and mentorship - inclusive of performance monitoring, tracking and reporting to ensure superior performance.

Requirements

Qualifications:

• Bachelor's degree, related discipline of Economics, Finance, or Commerce;
• MBA / MA / MS or equivalent experience considered an asset;
• Minimum of 5 years of prior utility regulatory or related experience;
• Minimum of 5 years' experience leading a team preferred;
• Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).
• PMP is an asset
• Experience with IT governance frameworks (COBIT, ITIL, ISO 27001, etc.).
• Experience with capital project delivery for Information Technology and Security technologies is preferred;
• Proven ability/experience in the above noted responsibilities.
• Experience working within a Regulatory environment. Experience preparing General Tariff Applications and/or Regulatory Rate Cases is an asset.
• Sound knowledge of project management practice and experience in work and resource planning, budgeting, monitoring, analyzing and reporting an asset.
• Skilled in analytical / problem-solving skills and ability to verify validity of results;
• Excellent written and verbal communication and work management skills;
• Proven leadership skills;
• Effective interpersonal skills to interface with team members and customers to promote positive customer outcomes;
• Ability to create an inclusive environment;
• Ability to tie complex, disparate concepts into one cohesive message; and
• Experience leading a cross-functional team toward one shared goal with success.
• Proven track record of good performance and attendance.

Notes:

Internal candidates can submit their resume internally via https://referrals.workable.com/altalink/jobs/

External candidates can submit their application via Workable externally at AltaLink - Current Openings (workable.com).

AltaLink employees should be aware that we may contact your manager during the selection process. Some positions may require job specific assessments, regular criminal record checks, additional AltaLink training, medical assessments, annual drivers abstract, and drug tests. Please contact the Hiring Manager or Recruiter for further clarification if required.

We thank all candidates for their interest in a career with AltaLink. Due to the high volume of applications, we will only be contacting candidates being considered for an interview. We sincerely appreciate all interest and invite all candidates to follow us on LinkedIn, Facebook and/or X.

In proceeding with your application, you will be required to submit personal information to AltaLink through our applicant tracking service provider and this information will be accessible to AltaLink personnel involved in AltaLink's hiring processes. AltaLink also relies on third parties to assist in the hiring process and your information may be provided to them for this purpose. In the application process, AltaLink will require you to provide consent to the collection, use, and storage of your personal information for these purposes.

At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.

For eligible positions AltaLink offers optional hybrid work that provides flexibility between working from home and the office.

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Spending Accounts
• Competitive Compensation and Bonus Plan
• Defined Contribution Pension Plan and Group RRSP
• Group Life Insurance
• Hybrid Work Schedule for Eligible Roles
• Employee Assistance Program
• Vacation, Earned Time off, Birthdays Off Work and 13 Recognized Holidays
• Tuition Reimbursement
• Social Club
• Onsite Parking and Onsite Gym
• Wellness Programs