Monitoring and Evaluation Specialist

Wage Range

$36.94-$49.88 per hour (A2-III)

FTE

1.0 FTE, Full time Permanent position

Start Date

October 14, 2024

Location

Edmonton Community Health HUB North - Hybrid

Position

Do you enjoy gathering and analysing data to help a fast-moving community health focused organization make good decisions? Do you look at data and see information to help decision makers solve problems? If yes, this may be the career position for you!

Reporting to the Director of Clinical Quality, Evaluation and Innovation (CQEI), the Monitoring and Evaluation Specialist is integral to the Edmonton North Primary Care Network (PCN) team, ensuring that programs and initiatives are effectively assessed for impact and improvement.

This position is responsible for leading the evaluation efforts by designing, implementing, and managing comprehensive evaluation frameworks that capture the effectiveness, efficiency, and outcomes of the Edmonton North PCN's programs.

Working in collaboration with the ENPCN leadership team, the Specialist will research and identify best practices for evaluation methodologies, establish robust data collection processes, and develop metrics that align with organizational goals. The role will also involve synthesizing data from multiple sources and utilizing advanced analytical tools to present detailed quantitative and qualitative evaluations, providing actionable insights that support continuous quality improvement and evidence-based decision-making within the organization.

Report to

Director of Clinical Quality, Evaluation, and Innovation (CQEI)

Education

• A bachelor's degree or College Diploma in Business Administration, Commerce, Computer and Information Science or related discipline
• Certificate in Business Analysis, Lean, Six Sigma, Project or Management are considered an asset

Experience

• A minimum of five (5) years' experience in evaluation and data analytics
• Experience in a health care organization and optimizing an electronic medical record is a definite asset
• Expertise knowledge in using relational databases and proficiency in SQL are definite assets.
• Solid knowledge and understanding of CIHI data, Case Costing, and MIS guidelines are assets
• Knowledge of LEAN, Six Sigma, and IHI's Model for Improvement are assets
• Demonstrated experience with evaluation theories and models
• Demonstrated experience in clinical data analysis, performance measurement and reporting, handling health data sets, and working with electronic medical records
• Experience in basic statistical methods required, intermediate or advanced is preferred
• Strong knowledge and awareness of business analysis skills, tools and techniques required to elicit, analyze, document and validate business analysis activities
• Advanced knowledge and applicable skill in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Visio)
• Able to create and refine graphs and figures from data collected

Skills

Some of the key responsibilities include:

Designing Measurement and Evaluation Frameworks:

• Define evaluation objectives and develop evaluation questions
• Consult with stakeholders to understand their expectations, information needs and priorities
• Develop logic models that map out the program's inputs, activities, outputs, outcomes and impacts.
• Articulate the underlying assumptions and causal pathways that explain how the programs activities are expected to lead to desired outcomes.
• Identify, define and recommend key performance indicators that align with the organization goals and can used to measure success.

Data Analysis and Reporting:

• Develop and Implement data analyses, data collection systems, tools, strategies and processes that optimize statistical efficiency and quality
• Supporting initiatives for data integrity and normalization
• Assist in creating process models, specifications, diagrams, and charts to help prototype solutions and related processes to facilitate effective changes
• Assist in defining ENPCN wide metrics and data sources
• Identifying, standardizing and automating processes and reports utilizing a variety of tools
• Provide quality assurance of data, working with colleagues from other PCN departments, the EMR committee, and PCN- Quality Improvement Coordinators.
• Generate standard and ad-hoc reports from single or multiple systems as required
• Configure and implement PCN analytics solutions
• Support, advise and educate information users on data collection, data acquisition, analysis, interpretation, and indicator development
• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
• Assess new or upgraded software and make suggestions as needed for improvement to improve data integrity and collection
• Identifying, developing, implementing and maintaining innovative response to the quality, utilization and other needs

Data Management:

• Develop and Implement data analyses, data collection systems, tools, strategies and processes that optimize statistical efficiency and quality

Program and Management Support:

• Provide robust evaluation support to PCN programs, planning teams, management, and the Board of Directors by supplying data-driven insights, analytical reports, and real-time dashboards to guide informed decision-making
• Forecast and interpret business requirements, translating them into actionable evaluation and monitoring frameworks, and effectively communicate these frameworks back to management.
• Track PCN progress through ongoing monitoring of activities, identify and resolve issues, publish evaluation reports, and recommend actions based on monitoring data and findings.
• Leverage evaluation findings and data analysis to recommend strategic changes to current processes and programs, fostering ongoing improvement and alignment with organizational objectives
• Lead projects focused on optimizing the PCNs electronic health record to improve data collection and end-user experience

Application

Please forward your resume with cover letter via our website: www.enpcn.com/careers

Days/Hours of Work

Monday - Friday (8:00 AM.- 4:15 PM.)

Posting Date

September 3, 2024

Closing Date

September 15, 2024

PLEASE NOTE: Employment is contingent on a successful current Criminal Background Check, References and Proof of Immunization Status. The Edmonton North Primary Care Network offers competitive salaries and an excellent benefits program. While we appreciate all interest in our posted positions, only those chosen for an interview are contacted.

Equity and Diversity are essential to our organization. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the Alberta Human Rights Act, including sex, sexual orientation, gender identity or expression, racialization, disability, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.