NetApp Resident Consultant - Secret Security Clearance

Augusta, Georgia - 2025-03-25

Are you considering a career change with the opportunity to work for a company that cares for you? This is it - join our team today as a NetApp Resident Consultant. At TSP, we have a proven track record of excellence, largely due to our unique perspective.

Both in life and in business, you get back what you give. So, we pledge to care for and invest in our people and the communities where we live, work, and play. TSP's recognition, philanthropic and training programs, and comprehensive benefits plan are just a few ways we accomplish this.

ROLE SUMMARY

We are seeking an experienced technology consultant with significant level of hands-on field experience. In this role, you will deploy post-sales hardware and software solutions with medium level complexity. You will also coordinate with senior customer representatives and sales teams in the performance of daily tasks. You much have a solid foundation with NetApp, IT infrastructure, applications, and Cloud services, providing the ability to quickly become a subject matter expert in a variety of areas.

AS A NETAPP RESIDENT CONSULTANT, YOU CAN EXPECT TO HAVE THESE RESPONSIBILITIES:

• Implementation of backup and restore, disaster recovery, storage consolidation, data protection, storage performance, etc.
• Optimization including upgrades, performance monitoring, and system audit tasks
• Follow appropriate escalation guidelines, as required, during customer engagements
• Exposure to and understanding of a variety of integrated technologies/concepts in a distributed environment
• Comply with all customer security and operational requirements in the performance of tasks
• Excellent verbal and written communications skills are essential to interface with mid-to-senior level management and technical teams, architects, systems administrators, and senior operations managers
• Ability to work collaboratively with other engineers, consultants, and Project Managers in a team environment to meet aggressive goals, achieve high quality standards, and share best practices
• Ability to take lead as technical expert when working with customers' senior technical representatives to design, architect and implement the best solution to meet and exceed customers' requirements and expectations
• Ability to understand the customers' business requirements and relate their requirements to technical solutions
• Perform system health checks, monitor alerts, and take appropriate and timely actions as required
• May require limited off hours work (nights and weekends)

TO BE SUCCESSFUL, YOU'LL NEED EXPERIENCE SUCH AS:

• Top 3 skills in order of importance:
  • AFF
  • Datacenter experience (rack, stack, cable, networking)
  • Data backup and recovery
• NetApp FAS, AFF, and FlexPod Converged Infrastructure solutions
• Core experience with ONTAP 9.x
• Cabling systems, upgrading ONTAP versions
• Storage Protocols/SVM configuration: CIFS, NFS, Object, iSCSI, FC/FCoE
• Data Protection: Snapshots, SnapMirror, SnapVault, Fabric Pool
• System Manager, OnCommand Unified Manager, Active IQ Unified Manager
• Storage Provisioning of Aggrs, Vols, LUNs, RAID knowledge and configuration
• Data Migrations: VMs, CIFS, vol moves etc.
• NFS Export Policies
• VMware (thorough knowledge of hypervisor and features)
• Core networking and switch knowledge ensuring proper configurations with NetApp FAS, AFF, & FlexPod solutions
• Cisco UCS configuration and operations
• Troubleshooting storage access issues (i.e. CIFS access, lost datastore access, etc.)

EDUCATION AND CERTIFICATIONS:

• A bachelor of science degree in computer science or other information technology related field and a minimum of 3 - 5 years of relevant experience; OR equivalent combination of education/certifications/training and relevant years of professional work experience required
• Requires a current or active DoD secret clearance
• DoD 8140 IAT Level II Certification: CompTIA Security+ CE or equivalent
• NetApp Certified Technology Solutions Professional

ADDITIONAL INFORMATION ABOUT THIS ROLE:

• Clearance required: Secret
• Onsite requirements: 100% onsite
• Customer location: Fort Eisenhower, GA
• Pay grade: 30
• View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits
• Candidates must be authorized to work in the United States
• This particular assignment requires US citizenship

WE ARE TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.