NETWORK AND COMPUTER SYSTEMS ADMINISTRATOR

GENERAL DESCRIPTION

The Network and Computer Systems Administrator will support, maintain, and improve FruitSmart's technology systems while providing outstanding customer service to FruitSmart's employees.

KEY RESPONSIBILITIES

• Support overall Business Integration Initiatives and Strategic Objectives
• Ensure effective 2-way communication between technology users and BI Team Members.
• Manage yourself and potentially other resources while completing assigned projects and tasks.
• Perform Business Process evaluations and recommendations to improve utilization of technology systems to further the objectives and goals of FruitSmart Operations.
• Lead the support, maintenance, and troubleshooting for users and of technology systems to ensure successful 24x7x365 operations and business continuity.
• Lead orientation and training of employees with the goal being to maximize performance and satisfaction by helping employees to be as self-sufficient and knowledgeable as possible.
• Create support documentation and training tools as well as delegate to others the creation of this content and help to organize its distribution.
• Various development, configuration, and design of custom solutions based upon current technology solutions.
• Leverage the Help Ticket System and other tools to manage requests and monitor communications and escalate issues appropriately.

WORK EXPERIENCE & PERSONAL SKILL REQUIREMENTS

• Ability to communicate clearly and professionally, both verbally and in writing
• Strong organizational skills, time management abilities
• Strong analytical skills
• Maintain consistent contact with the Director of Business Integration regarding status and needs
• Desire for ongoing learning and improvement
• This position requires additional travel, to provide on-site and in-person contact with end users.
• Ability to work off-shift / weekends / and on-call as needed
• Ability to lift up to 20lbs frequently and 50lbs occasionally
• Experience in the following Technologies:
• Microsoft
  • Azure
  • Windows 10, Server 2016, Active Directory, Group Policy, Security
  • Office 365 (Enterprise Suite of Applications), Teams, Flow, Power Apps
  • Dynamics NAV, SQL, SharePoint, OneDrive
  • Ignition Platform for SCADA, HMI, Applications
  • Linux based Web and Database systems
  • PHP, Python, Java, .NET, And other development environments
• Cloud Services
  • Isonas Access Control
  • ADP HRMS
  • MVP Maintenance
  • Alchemy LMS
• Ubiquiti Unifi Networking
  • LAN, WAN, Wireless, VoIP, Video
  • Copper and Fiber
• End Devices and Servers
  • Microsoft Surface
  • Dell
  • IOS and Android

EDUCATION REQUIREMENTS

• Bachelor's Degree and 4-6 years of experience or 8-10 years equivalent experience

Equal Opportunity Employer. All employees are subject to pre-employment drug testing.