Network and Systems Specialist II
Apply NowCompany: City of Richmond, CA
Location: Richmond, CA 94804
Description:
Salary: $9,435.52 - $11,468.92 Monthly
Location : CA 94804, CA
Job Type: Full Time
Job Number: 2025-026
Department: Police Department
Opening Date: 04/03/2025
Closing Date: 4/13/2025 11:59 PM Pacific
Introduction
Join Our Team as a Network and Systems Specialist II - Empower Public Safety with Cutting-Edge Technology! Are you passionate about technology and its role in keeping communities safe? The City of Richmond is seeking a skilled and motivated Network and Systems Specialist II to join our dynamic Police Department. In this pivotal role, you will perform highly technical work in designing and supporting computerized systems, including the monitoring, administration, troubleshooting and enhancement of personal computer networks, wide area networks, single and multi-user platforms operations and maintenance.
Annual salary for this classification is as high as $137,627.00 at the top of the range. Additionally, City-paid benefits include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefit information can be found in our Benefits Summary.
Position Description and Duties
This class is the journey-level classification in the Networking and Systems Specialist series. Under minimal supervision, and with broad latitude for judgment, incumbents independently provide complex support for City networks and computers and are responsible for client server and multi-user platform administration and support.
The ideal candidate:
The intent of this job specification is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees perform job-related tasks other than those specifically presented in this description.
Please click here to view the complete job description.
Minimum Qualifications
Required Education and Experience
Required Licenses or Certifications
Other Requirements
COVID-19 Vaccination Requirement
The City's policy is that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.
REQUIRED KSA FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Additional Information
Application and Selection Process
To Apply: Each applicant must apply online and submit a complete City of Richmond Employment Application, including detailed work history and responses to the supplemental questions by the final filing date. Incomplete applications will be subject to rejection. Please fill out the Employment Application completely (including places of employment with complete addresses; i.e., number and street name, city and state, names of supervisors with telephone numbers, etc.). All communication regarding this recruitment will be via email; each applicant must apply with a monitored email address.
Qualifying Phase: All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department(s). Candidates may be screened for better qualified.
Application Appraisal: The examination process for this position will consist of an application appraisal. All completed employment application packages will be evaluated and scored based on job-related qualifications criteria. An Employment List will be established, and your placement on this list will be determined solely by information provided on the Employment Application and responses to the Supplemental Questions. (Weighted 100%)
Having all of the minimum qualifications guarantees neither advancement nor placement on the Employment List.
Employment Eligibility List: A ranking of "A" (Best Qualified), "B" (Well Qualified), or "C" (Qualified) is required to achieve a position on the Employment Eligibility List. This List will be in effect for a maximum of two (2) years; however, the list may be canceled, without notice, after six (6) months.
About the City of Richmond
The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond's numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged.
Richmond is truly the City of Pride and Purpose!
Immigration Reform Control Act
In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United State as a condition of employment.
Non-Discrimination Policy
The City of Richmond is an Equal Employment Opportunity (EEO) employer, and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law.
Disaster Service Workers
California Government Code Title I, Sections 3100 - 3109, declare all public employees to be Disaster Service Workers subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here
EOE/ADA/DRUG-FREE WORKPLACE
WEBSITE:
Analyst: J. Somera
4/2025
This position is covered by the IFPTE Local 21 Mid-Management Bargaining Unit. Click to view the Mid-Management or view the City of Richmond's
The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice.
01
Do you have any felony convictions?
02
Have you used any of the following drugs within the past three (3) years: Hallucinogens, Psilocybin (Mushrooms), LSD, MDMA (Ecstasy), Cocaine, Methamphetamine, Heroin?
03
Do you have any misdemeanor convictions? Having a misdemeanor conviction will not automatically disqualify you from continuing in the selection process. Each case will be given individual consideration based on job relatedness.
04
If you have a misdemeanor conviction, please provide the following information: 1) description of conviction(s); 2) Date of convictions; 3) State where conviction(s) occurred; 4) Charge(s); and 5) Penalty/Disposition. If no conviction, write "N/A".
05
Please select the highest level of education you have completed. (Education selected must be described on your application.)
06
If you answered Question #5 with having a college degree from an accredited college or university, please select the area(s) in which your college degree is in. (Education selected must be described on your application.)
07
Please select the number of years of years of experience you have troubleshooting network switches, routers, and servers. (Experience selected must be described on your application.)
08
Describe an instance where you were tasked with solving a complex technical problem that required "outside-the-box thinking" to develop and implement a solution? What was the problem, and how did your innovative approach lead to a successful outcome?
09
Describe your experience working with complicated proprietary software and systems.
10
How would you describe Cybersecurity, and why is it important, considering that most sworn personnel within the organization are non-technical?
11
Briefly describe a situation where you had to work with technical colleagues who had differing opinions or were difficult to collaborate with? How did you manage to build a positive relationship, and what lessons did you learn from working through that situation?
12
I understand that if I am successful in the testing process, I may be selected to continue in the background process, and that in order to be considered for this position, I must pass a thorough background investigation, which will include a criminal history check for job-related convictions, fingerprinting, a polygraph test, a credit check, and a check of drug use history.
13
I certify that all of the information provided on my application and supplemental questionnaire is true to the best of my knowledge and that I understand that all information is subject to verification and that falsified information will result in disqualification or dismissal (if hired).
Required Question
Location : CA 94804, CA
Job Type: Full Time
Job Number: 2025-026
Department: Police Department
Opening Date: 04/03/2025
Closing Date: 4/13/2025 11:59 PM Pacific
Introduction
Join Our Team as a Network and Systems Specialist II - Empower Public Safety with Cutting-Edge Technology! Are you passionate about technology and its role in keeping communities safe? The City of Richmond is seeking a skilled and motivated Network and Systems Specialist II to join our dynamic Police Department. In this pivotal role, you will perform highly technical work in designing and supporting computerized systems, including the monitoring, administration, troubleshooting and enhancement of personal computer networks, wide area networks, single and multi-user platforms operations and maintenance.
Annual salary for this classification is as high as $137,627.00 at the top of the range. Additionally, City-paid benefits include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefit information can be found in our Benefits Summary.
Position Description and Duties
This class is the journey-level classification in the Networking and Systems Specialist series. Under minimal supervision, and with broad latitude for judgment, incumbents independently provide complex support for City networks and computers and are responsible for client server and multi-user platform administration and support.
The ideal candidate:
- Prior experience and understanding on how a law enforcement agency functions.
- Experience with law enforcement systems to include security protocols, Criminal Justice Information Systems policies and cybersecurity concerns.
- Problem solver who can think creatively and develop solutions without a template provided.
- Able and willing to work outside of the traditional Monday through Friday work schedule and available to work nights, weekends, holidays and be willing to participate in an additional on-call schedule with is rotational, being available to assist with emergency technical system fixes.
The intent of this job specification is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees perform job-related tasks other than those specifically presented in this description.
- Performs hardware and software upgrades on current systems.
- Provides technical support to users and troubleshoots issues with computer systems, printers, or phones.
- Installs, configures, and maintains large, complex management information technologies for the City.
- Integrates heterogeneous hardware, operating system, and applications for complex minicomputer and microcomputer networked environments.
- Participates with staff to conduct needs assessments, define system requirements, determine system capacities, and provide cost/benefit analysis.
- Installs, configures, administers, troubleshoots, and maintains local area networks (LANs) and related equipment and software (e.g., file servers, computers, printers, network interface cards, concentrators, routers, cabling, and modems).
- Installs, integrates, and/or administers e-mail, and internet hardware and software.
- Performs cybersecurity using current City spam and cyber applications.
- Assists with Underground Service Alerts (USA) for the City's fiber.
- Administers user accounts, manages account permissions, and conducts account audits.
- Performs network design and topology and develops security procedures.
- Prepares various reports, documentation, and procedures.
- When this classification is assigned to work on Police Department systems, ensures all systems and upgrades are in accordance with Criminal Justice Information Services guidelines.
- Performs related work as required.
Please click here to view the complete job description.
Minimum Qualifications
Required Education and Experience
- Bachelor's Degree in Computer Science, Information Technology, or related field
- Three (3) to five (5) years of experience troubleshooting network switches, routers, and servers
- Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities
Required Licenses or Certifications
- Possession of a valid California driver's license and satisfactory driving record is an ongoing requirement
Other Requirements
- For positions assigned to the Police Department, must pass a polygraph and an extensive background examination. As a condition of employment, psychological, medical and drug testing are also required.
COVID-19 Vaccination Requirement
The City's policy is that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.
REQUIRED KSA FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
- Modern office practices and equipment, including applicable software
- Microsoft Active Directory and Exchange
- Computer hardware components
- Security technologies and best practices
- Operation and use of City standards in areas of personal computers, local area networks, and distributed data processing
- LAN design and equipment
- Installed application, database, file server, and messaging implementations
- Security implementation for both intranet and extranet
- Public Safety software and department phone system
- Computer networking
- Organization and time management
- Problem-solving
- Customer service
- Communicate effectively, both orally and in writing
- Establish and maintain effective working relationships
- Identify and resolve a variety of computer/application related problems
- Determine and document end-user needs
- Maintain documentation of current network infrastructure, including performance metrics
- Work independently
Additional Information
Application and Selection Process
To Apply: Each applicant must apply online and submit a complete City of Richmond Employment Application, including detailed work history and responses to the supplemental questions by the final filing date. Incomplete applications will be subject to rejection. Please fill out the Employment Application completely (including places of employment with complete addresses; i.e., number and street name, city and state, names of supervisors with telephone numbers, etc.). All communication regarding this recruitment will be via email; each applicant must apply with a monitored email address.
Qualifying Phase: All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department(s). Candidates may be screened for better qualified.
Application Appraisal: The examination process for this position will consist of an application appraisal. All completed employment application packages will be evaluated and scored based on job-related qualifications criteria. An Employment List will be established, and your placement on this list will be determined solely by information provided on the Employment Application and responses to the Supplemental Questions. (Weighted 100%)
Having all of the minimum qualifications guarantees neither advancement nor placement on the Employment List.
Employment Eligibility List: A ranking of "A" (Best Qualified), "B" (Well Qualified), or "C" (Qualified) is required to achieve a position on the Employment Eligibility List. This List will be in effect for a maximum of two (2) years; however, the list may be canceled, without notice, after six (6) months.
About the City of Richmond
The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond's numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged.
Richmond is truly the City of Pride and Purpose!
Immigration Reform Control Act
In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United State as a condition of employment.
Non-Discrimination Policy
The City of Richmond is an Equal Employment Opportunity (EEO) employer, and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law.
Disaster Service Workers
California Government Code Title I, Sections 3100 - 3109, declare all public employees to be Disaster Service Workers subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here
EOE/ADA/DRUG-FREE WORKPLACE
WEBSITE:
Analyst: J. Somera
4/2025
This position is covered by the IFPTE Local 21 Mid-Management Bargaining Unit. Click to view the Mid-Management or view the City of Richmond's
The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice.
01
Do you have any felony convictions?
- Yes
- No
02
Have you used any of the following drugs within the past three (3) years: Hallucinogens, Psilocybin (Mushrooms), LSD, MDMA (Ecstasy), Cocaine, Methamphetamine, Heroin?
- Yes
- No
03
Do you have any misdemeanor convictions? Having a misdemeanor conviction will not automatically disqualify you from continuing in the selection process. Each case will be given individual consideration based on job relatedness.
- Yes
- No
04
If you have a misdemeanor conviction, please provide the following information: 1) description of conviction(s); 2) Date of convictions; 3) State where conviction(s) occurred; 4) Charge(s); and 5) Penalty/Disposition. If no conviction, write "N/A".
05
Please select the highest level of education you have completed. (Education selected must be described on your application.)
- High School or GED Equivalency
- Some College
- Associate's Degree
- Bachelor's Degree
- Master Degree or higher
- Not applicable
06
If you answered Question #5 with having a college degree from an accredited college or university, please select the area(s) in which your college degree is in. (Education selected must be described on your application.)
- Computer Science
- Information Technology
- Closely related field
- Not Applicable
07
Please select the number of years of years of experience you have troubleshooting network switches, routers, and servers. (Experience selected must be described on your application.)
- 0 to less than 2 years of experience
- 2 years to less than 3 years of experience
- 3 years to less than 4 years of experience
- 4 years less than 5 years of experience
- 5 years less than 6 years of experience
- 6 years or more of experience
08
Describe an instance where you were tasked with solving a complex technical problem that required "outside-the-box thinking" to develop and implement a solution? What was the problem, and how did your innovative approach lead to a successful outcome?
09
Describe your experience working with complicated proprietary software and systems.
10
How would you describe Cybersecurity, and why is it important, considering that most sworn personnel within the organization are non-technical?
11
Briefly describe a situation where you had to work with technical colleagues who had differing opinions or were difficult to collaborate with? How did you manage to build a positive relationship, and what lessons did you learn from working through that situation?
12
I understand that if I am successful in the testing process, I may be selected to continue in the background process, and that in order to be considered for this position, I must pass a thorough background investigation, which will include a criminal history check for job-related convictions, fingerprinting, a polygraph test, a credit check, and a check of drug use history.
- Yes
- No
13
I certify that all of the information provided on my application and supplemental questionnaire is true to the best of my knowledge and that I understand that all information is subject to verification and that falsified information will result in disqualification or dismissal (if hired).
- Yes
- No
Required Question