Network Architect

Job Description

Sun Corridor Network (SCN), as Arizona's Research and Education Network, is among the country's fastest-growing organizations. Formed as a collaboration between Arizona's public universities our mission is to advance connectivity, research, and education at gigabit speeds for all Arizonans. The SCN is at the forefront of advancing innovative technologies to address Arizona's most pressing needs, including educators, researchers, and society. These challenges include digital inclusion, science instruction & engagement, research data transit, cloud computing, and regional-scale innovation. Embedded within Arizona State University's Enterprise Technology division we act in concert with the technology experts from all three state Universities.

ASU, the largest state university and recognized for the last 7 years by US News & World Report as the most innovative university, is committed to maintaining the most dynamic and productive learning experience in higher education. Enterprise Technology (ET) is at the forefront of developing IT platforms and tools that add value to the student experience.

The ideal SCN R&E Network Engineer will have a proven track record of technical leadership and success in designing, evaluating, and implementing backbone and last-mile networks for residential, small business, multi-dwelling units, and others, from conception to resolution. Our Network Engineers must demonstrate in-depth knowledge of network engineering, concepts, and best practices, with operational experience in supporting a medium to large-scale service provider (SP) network. As a technical leader, Network Engineers manage diverse stakeholder relationships (with both internal members and external vendors) as SCN continues developing new services and delivering cutting-edge technologies to our members. An interest in working with new technologies and pushing the envelope on existing technology is a must.

As with everyone in the Enterprise Technology family, our intentional focus on diversity, equity, inclusion, and belonging as well as culture and communications are core responsibilities in this role. With an increased emphasis on authenticity, compassion, and inclusivity, this position strives to embody and advance our Enterprise Technology Positive Core.

Working Environment

• Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of being stationary and moving between office spaces.
• Position requires the use of computer (desktop and/or laptop, keyboard, mouse).
• Regular activities require the ability to quickly change priorities.
• Ability to clearly communicate and use a diversity of technologies to communicate with the broader team.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor's degree in Information Technology, Computer Information Systems, or related field AND five years' of related experience, which includes three years of supervisory experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovative initiatives. Applicants must be eligible to work in the United States.
Join the team that sparks human-centered innovation

ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers, and staff. Our work emphasizes autonomy, flexibility, and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages, and embraces diverse voices with a shared lens of positive community impact and expanded opportunities for collaboration.

Why join us?

Mission-oriented. Everything we do is to advance ASU's charter (see below) -- measuring who we include and how they succeed along with serving our communities. We are staunch champions of learner success and put people first.

Flexibility. Our hybrid work environment prioritizes personal autonomy and trust around how work gets done. Staff touch base in person a few times per week with freedom to decide how, when, and where.

Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered. The ET fabric weaves together diversity, equity and inclusion applied in our daily work and interactions.

Scale of impact. Our work changes the world. With 180k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.

World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU's top ranked programs with major tuition breaks.

Exposure to industry giants. ET partners with Amazon, Apple, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.

Making a difference. We offer the ability to improve the lives of children, students and families across the state, through initiatives in digital equity, science democracy, and smart cities.

Desired Qualifications

• Working experience in similar positions for an ISP.
• Experience working with Operational Support Systems and Business Support Systems, APIs, and AAA systems.
• Ability to stimulate changes in individual, institutional, and corporate behaviors to create a more sustainable environment.
• Ability to lead by example in communicating, participating, and encouraging support of the institution's sustainability programs.
• Ability to identify creative solutions to challenges presented to successfully build a network across multiple jurisdictions and varying policy guidelines and restrictions.
• Ability to model empathy, compassion, and emotional intelligence.
• Experience in problem-solving and solution development.
• Demonstrated knowledge in understanding and respectfully engaging the vast cultural diversity of Arizona.
• Experience hiring in a values-led organization, emphasizing diversity, equity, inclusion, and belonging.
• Ability to help foster a safe psychological space for all teammates where everyone can thrive.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at [redacted].

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Essential Duties

On the job, SCN Network Engineers perform the following primary job duties:

• Works closely with members of the Sun Corridor team and strategic partners to identify needs, design technology solutions to address those needs, and deliver projects utilizing a mix of different manufacturer and developer products, while remaining conscious of the financial constraints of publicly funded institutions of varying sizes.
• Apply strong hands-on skills with essential infrastructure components, including Routers, Switches, Firewalls, Application servers, and copper and fiber optic networking mediums and devices.
• Apply strong hands-on skills in essential infrastructure management protocols, including iBGP, eBGP, OSPF, OSPFv3, IPv6, MPLS, and Metro Ethernet Forum (MEF) connectivity types.
• Identifying, troubleshooting, and resolving technical network problems and unintended consequences of technology solutions that might compromise the integrity of SCN deployed technologies in the last mile, aggregation, backbone, and core layers.
• Perform big data analysis and visualization to provide new business insights to improve the customer experience.
• Participate in the planning, testing, and integration phases of various projects to upgrade, redesign, and integrate new and existing services.
• Utilize various software tools to proactively identify, investigate, and resolve anomalies with various key performance indicators (KPIs), log messages, data flows, and packets.
• Work closely with NOC and technical team regarding site deployments, performance, and optimization.
• Adaptability in rapidly acquiring an understanding of emerging infrastructure technologies as new solutions become available.
• Applying strong and professional communication skills to interact with and relate to non-technical users, highly technical users, and business administrators from a wide variety of backgrounds.
• Culturally cognizant and aware of, and able to interact with, the variety of Tribal, minority, unserved, and underserved communities that SCN is/will be supporting.

Take responsibility for fostering culture, advancing our values, and championing engagement in all its forms -- collaborating across our teams as well as participating in ET/ASU events and programs. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Advances our Enterprise Technology Affirmative Pledge.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.