Network/System Engineer IV

Position is for a role in core technical support team for a number of large, distributed financial trading systems. Candidates must have the willingness to do support, process automation, and some aspects of support tool development. Some non-standard hours and weekend shifts are expected. Responsibilities Technical support for investment banking trading applications Provide technical troubleshooting, configuration and deployment for both the applications and their underlying infrastructure Partner with India L2 support teams to support users across the globe Automate and streamline support processes Strong problem diagnosis skills Strong desire to jump in and investigate issues, resolve problems, and communicate status Ability to work as part of a team - Candidate will work closely with both the desk support, Front office and Development Organization. Monitor Production environments and batch job runs. Assess criticality of defects as it relates to application and business impact. Document daily issues for handover call. Document timelines in case of major outages. Identify and document application issues, raise and respond to tickets, recreate the issues, resolve them or escalate issues developers if needed. Work with developers to analyze and identify root cause of application defects for remediation. Work closely with management and other team members to meet project objectives and maintain maximum uptime. Drive standardization for new onboarding processes and controls. Assist in project management, delivering of ASD change projects, and enhancement for our controls Technical Skills/Experience Must Have o Experience with hands-on support of trading systems based on a service-oriented architecture (2 years minimum) o UNIX admin and/or scripting (2 years minimum) o Strong SQL - debugging Stored Procedures Nice-to-Have o Experience with Perl/Python. o Cross-platform OS/infrastructure experience o Understanding of networking protocols, TCP/IP o JMS and Sybase Business knowledge Experience in a large financial institution Understand rates and credit derivatives, risk management and trading strategies - Nice to have Other Must to be able to communicate crisply and clearly both from a verbal and written perspective Must have strong interpersonal skills Excellent work ethic - willing to be on-call nights/weekend Must be able to work autonomously and independently solve problems when needed. Experience working with F/O or M/O in a derivatives trading business. - Strong understanding of STP (straight thru processing) and Trade negotiation flows - Understanding of financial disciplines. Business knowledge with Bonds, Credit Derivatives and FICC - Core tech skills. Unix, SQL, Scripting (Python/Perl/Shell). - Experience in managing/supporting large trading applications. - Exposure to monitoring tools (ITRS preferred) - Strong research, investigation and evaluation skills, with a structured approach to problem solving. - Fair understanding of ITIL framework and implementation. ?Strong Unix Skills Strong understanding of equity markets and market micro structure Strong Perl/Python scripting skills Familiarity with Support principals