Onboarding Coordinator, Bus Ops (PPMII) SDA

Salary : $94,241.26 - $119,456.27 Annually
Location : King County Metro South Training - 3401 S Norfolk St Seattle WA 98118, WA
Job Type: Special Duty Assignment
Job Number: 2024RSH23037
Department: MTD - Metro Transit
Division: Bus Operations
Opening Date: 03/18/2025
Closing Date: 3/24/2025 4:59 PM Pacific
FLSA: Exempt
Bargaining Unit: C4 : PROTEC17-P&T-MTD
Full- or Part-Time: Full Time

Summary
This is an internal recruitment.
*This position is open to all eligible Career Service King County Employees who have passed their initial probationary period *

The Bus Operations Training Onboarding Coordinator will support the Bus Operations Training section by coordinating the onboarding activities for new bus operators (both part-time and full-time) and for new Transit Supervisors-in-Training (TSITs). The Onboarding Coordinator will also maintain records and systems that support these training programs.
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Need assistance?If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have general questions, please contact the assigned recruiter:
Renay Huggins, HR Talent Advisor
Job Duties
Job Duties:

Applying principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As an Onboarding Coordinator you will:

Operator Training program

• Prepare, coordinate, and work with classroom instructors to ensure that documentation/informational needs are met for the Transit Operator training program.
• Coordinate with other divisions and work groups to ensure that all onboarding procedures for new Operators are met, including Transit Employee Services, Central and Transit Payroll, Benefits, Base Operations, Safety, Security and Quality Assurance, King County ID office, ATU Local 587, and others as needed.
• Set up the class rosters in SharePoint (including names, ID numbers, seniority, driver's license number and expiration, birthdate, medical certificates and expiration, rehire information).
• Create sign in sheets for classes.
• Notify base personnel which bases students will be assigned.
• Assign and reserve classrooms for the various classes, as well as for external requests for classroom space.
• Maintain class and student information and provide information on program performance.
• Create graduation certificates, assign and track parking permits, and maintain an adequate number of keys for distribution to graduates and others.
• Responsible for timely submission of necessary Commercial Driver's License (CDL) information to state and federal databases. Assist with Instructor professional license renewal process.
• Schedule speakers for training classes.
• Ensure that all training materials are ready and available for training classes.
• Track training supplies and ensure adequate supplies are on hand. Request more supplies as needed.
• Coordinate interview schedule for Operator recruitments.
• Assist Timekeeper with payroll for Operator Trainees.
• Ensure that needs are met for seven training campuses and for the Instructional Design group, including Training program manuals, supplies, and documents.
• Other duties as assigned.

Supervisor-in-Training (SIT) Program

• Create and maintain digital and physical SIT student files and records.
• Acquire necessary equipment for SIT Orientation.
• Assist in the selection of SIT Orientation Instructors.
• Process ID card access forms for incoming SIT students.
• Create Galls uniform accounts for SITs and process uniform vouchers
• Schedule SIT Orientation speakers.
• Secure classroom space for SIT Orientation.
• Work with KCIT to troubleshoot issues with computer account updates.
• Assist with sending out official offer letters to prospective SIT students.

Experience, Qualifications, Knowledge, Skills

Minimum Experience, Qualifications, Knowledge, Skills:

• Experience utilizing a computer and other tools to gather, manipulate, and use data to determine accurate solutions and plans
• Demonstrated ability to pay close attention to detail and complete work with a high level of accuracy
• Strong oral, written, and interpersonal communications skills with the demonstrated ability to provide easily understandable information and direction
• Demonstrated ability to work successfully with a variety of individuals from diverse backgrounds with diverging opinions and viewpoints
• Demonstrated organizational skills for managing and prioritizing a diverse workload with multiple customers
• Experience handling multiple tasks and priorities in a fast-paced environment
• Skill in solving problems, negotiating differences, and resolving conflicts among multiple stakeholders
• Experience working in an environment that may include ambiguity
• Proficiency in MS Office, particularly Outlook, Word, SharePoint, and Excel
• Possess a valid Washington state driver's license (or ability to obtain Washington state driver's license upon hire) or alternate ability to travel to off-site locations

The most competitive applicants for this position will also possess these DESIRABLE QUALIFICATIONS:

• Knowledge of Metro Transit Bus Operations
• Intermediate or advanced proficiency with MS office suite, particularly Outlook, Word, SharePoint, and Excel
• Demonstrated knowledge of research methods and ability to find and use data
• Experience managing and coordinating projects and/or processes
• Knowledge of project management principles

Supplemental Information

Classification/ Pay Grade/ Union representation:
Project/Program Manager II 2441200 / Grade 58 / This position is represented by Protec 17

Work Schedule and Location:
This Project/Program Manager II position is an overtime-eligible position that is subject to the provisions of the Fair Labor Standards Act. The typical work schedule is Monday through Friday, between 7:00 a.m. - 4:00 p.m., although work may need to be performed outside of business hours when required. This position is onsite at Metro Training 3401 S Norfolk Street.

Selection Process:
Applications will be screened to determine whether candidates meet the minimum qualifications outlined in this job announcement, and for clarity, completeness, and responsiveness to the application instructions below. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes such as internal record reviews. Start dates may be coordinated with the applicant's current supervisor to accommodate the business needs of Metro Transit.

Who is eligible to apply:
This Special Duty Assignment opportunity is only available to current King County Career Service employees who have passed their initial probationary period. It is important to note that you must get approval from your current supervisor or manager to accept a Special Duty assignment, so we highly encourage all applicants to discuss this with their current supervisor/manager before applying.

Application Instructions
The following items are required to apply:
An electronic application with completed responses to supplemental questions. Apply through or (use the "Apply" link). The employment history section of your application must include ALL relevant work history going back at least 10 years or more (if you have 10 years of work history) with detailed job duties, dates of employment, and reasons for leaving explained clearly. Any experience mentioned within your letter of interest and/or your responses to the supplemental questions must be included in your employment history section with thorough details.
A letter of interest that describes how this position fits with your career goals, and the most competitive skills and qualifications that make you the best candidate for the role.

Application Tips:
Be sure to include your current position at King County and list any special duty assignments separately within the work history section.
Resumes will not be accepted in lieu of a completed application, and additional attachments outside of the required cover letter will not be reviewed.
For technical support related to your application, contact the GovernmentJobs' applicant support team for assistance:
+1 855-524-5627.
Applicants who are unable to apply online should follow the instructions at Application FAQs -King County.
We highly encourage applicants to visit the Career Support Services page for tips, checklists, guidance, and examples of how to format your application materials most competitively for the recruitment processes at King County.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01

Proficiency in MS Office, particularly Outlook, Word, SharePoint, and Excel

• Beginner
• Intermediate
• Advanced
• None, but willing to learn

02

Please select which minimum qualifications you possess for the Onboarding Coordinator (PPMII) positionNOTE: Your answers must be supported in your application materials.

• 1. Strong oral, written, and interpersonal communications skills with the demonstrated ability to provide easily understandable information and direction.
• 2. Experience in solving problems, negotiating differences, and resolving conflicts among multiple stakeholders.
• 3. Experience handling multiple tasks and priorities in a fast-paced environment.
• 4. Experience organizational skills for managing and prioritizing a diverse workload with multiple customers.
• 5. Strong oral, written, and interpersonal communications skills with the demonstrated ability to provide easily understandable information and direction.
• 6. Skill in accuracy and detail orientation.

03

Please select which DESIRED qualifications you possess for the Onboarding Coordinator (PPMII) positionNOTE: Your answers must be supported in your application materials.

• 1. Knowledge of Metro Transit Bus Operations.
• 2. Experience in project management and process principles.
• 3. Demonstrated knowledge of research methods and ability to find and use data.
• 4. Experience managing and coordinating projects and/or processes.

04

If you have a disability as defined by the Americans with Disabilities Act, will you need accommodation in the testing process? If you check the "YES" box, the human resources staff person coordinating this recruitment will send you a request asking for additional information. (This confidential information is solicited for the purposes of providing reasonable accommodation only).

• Yes
• No

Required Question