Operational Lead, Parts Process & Parts Pricing

The Operational Lead, Parts Process & Parts Pricing is responsible for establishing and executing a comprehensive strategy of parts throughout the service and collision organizations internally and externally. This strategy will focus on parts benchmarking, pricing, process improvements, channel planning, shipping, logistics, and more. This role will collaborate and work closely with cross functional teams to implement this strategy across the entire Tesla service/collision network.

Responsibilities

• Spearhead strategic initiatives to enhance KPI performance at service and collision centers
• Handle daily part price escalation, addressing missing or incorrect part prices, and maintain part pricing with the finance team for all vehicle models (including upcoming models)
• Collaborate with internal teams to benchmark and maintain part pricing
• Serve as the subject matter expert in parts processes, driving the development and implementation of best practices and quality standards

Requirements

• Previous experience at Tesla in a parts-related role, with a strong understanding of the parts system and inventory management, preferred
• Proven leadership in team training, coaching, and project management, with strong communication skills across organizational levels
• Proficiency in Excel; SQL experience is a plus. Ability to travel up to 50% of the time and perform physical tasks, including lifting up to 50 lbs.

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program