Operations Engineer

Who we are:

Hi, we're SambaSafety and we offer the industry's most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community.

We've built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don't take our word for it; we've been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor.

What You'll Do:

SambaSafety is seeking a dedicated and skilled Operations Engineer to join our dynamic Software Operations team. In this role, you will be instrumental in maintaining and optimizing the performance of our Software-as-a-Service (SaaS) production environment. This is an exciting opportunity for an engineer who thrives in a fast-paced and innovative environment, and who is passionate about ensuring the reliability and scalability of high-availability systems.

• System Management: Oversee the deployment, monitoring, maintenance, and support of all SaaS production systems and infrastructure.
• Performance Optimization: Analyze system performance and implement tuning improvements to ensure optimal system efficiency and reliability.
• Incident Response: Respond to and resolve production incidents, ensuring minimal downtime and impact on customers.
• Automation: Develop and maintain automation scripts and tools to improve operational workflows and reduce manual intervention.
• Collaboration: Work closely with the development and QA teams to integrate new software components and enhancements smoothly into the production environment.
• Security: Implement and enforce security best practices to protect data and maintain compliance with relevant regulations.
• Documentation: Maintain comprehensive documentation of production environments, operational procedures, and system configurations.
• Continuous Improvement: Identify and recommend process improvements to enhance operational efficiency and system reliability.

What You'll Need:

• Bachelor's Degree: In Computer Science, Information Technology, or a related field.
• Experience: Proven experience as an Operations Engineer or in a similar role, preferably within a SaaS environment.

Technical Skills:

• Working knowledge in Linux/Unix administration.
• Working knowledge of databases, SQL, Postgres, Snowflake
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with configuration management tools such as Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
• Knowledge of scripting languages such as Python, Bash, or Perl.
• Understanding of networking concepts and troubleshooting.
• Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to addressing issues.
• Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
• Adaptability: Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Benefits and Perks:

• Flexible and generous Paid Time Off and Paid Volunteer Days
• 401k Employer Match
• Generous Healthcare Benefits
• Up to 12 weeks paid time off for maternity leave based on tenure
• Wellness &Tuition Reimbursement
• Flexible Work Arrangements
• Lots of SambaSafety swag & SambaSafety Events

Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion.

SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics.

Come join us to find out for yourself what all the excitement is about!