Operations Manager #503

Operations Manager #503

Target Hiring Range: $152,000 - $160,000

Department: Support Operations
Posting Date Range: 1/9/2025-1/23/2025
Pay Grade Range: $126372-$175868
WorkHours: 9:00am-6:00pm
FLSA Status: Exempt
Remote Work Status: Hybrid
Hybrid Schedule: Ability to work remote once a week after an introductory period onsite.
All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval.

This vacancy announcement closes at 7pm EST. Late applications will not be accepted.

JOB OVERVIEW

The Target Salary Range for this position is: $152,000 - $160,000

The Senate Sergeant at Arm's (SAA), Printing Graphics and Direct Mail (PGDM) department is excited to announce an opening for a dynamic and talented Operations Manager to oversee the daily operation of PGDM's Landover Printing Facility (LPF). This role will provide exceptional leadership, support, guidance, and direction to assist multiple sections within PGDM. The Operations Manager will provide direct supervision to working managers, supervisors, and leads, while also being indirectly responsible for other production personnel. The candidate must possess superior management skills, ability to establish and maintain effective working relationships with Senate offices and Committee's staff, the public, SAA directors, managers, supervisors, and subordinates. The goals for this position will be established in coordination with the Deputy Director, and the manager will be expected to work independently to achieve these objectives. The Operations Manager will be entrusted with the critical responsibility of optimizing workflow processes to ensure maximum efficiency. This includes enforcing quality control procedures and maintaining equipment to the highest standards. A key aspect of this role is to foster a collaborative and inclusive work environment that promotes continuous learning and skill development among all team members. The Operations Manager must possess the ability to effectively supervise, plan, coordinate, assign, direct, and evaluate the work of professional staff, ensuring alignment with organizational goals and standards. The Operations Manager must have knowledge of, or the ability to learn, departmental rules, regulations, procedures and functions, including policies and regulations set by the Senate Rules Committee and the Senate Committee on Ethics.

If you are a committed professional with a passion for the printing, graphic design, and mailing industry, along with proven leadership capabilities, we invite you to apply for this exceptional opportunity. Your expertise could play a significant role in enhancing the quality and effectiveness of services provided to the Senate community.

Key Accountabilities/Essential Job Duties
Oversees the daily operation of major PGDM services; responsible for all personnel-related matters. Directs the work program using the minimum amount of time and resources for an efficient operation; works closely with the PGDM Director to coordinate programs and services. Participates in the formulation of short- and long-range plans for personnel, equipment, systems, and maintenance; oversees implementation of such plans. Researches the technologies compatible with the reprographics functions and record keeping essential for the operation of PGDM. Develops, manages, and monitors operating budget; analyzes and reconciles monthly budget reports. Serves as liaison between PGDM and customers and governing agencies such as the United States Postal Service (USPS); ensures that all order processing and records are accurate, complete and in compliance with applicable regulations. Other duties, as assigned.

JOB SPECIFICATIONS

Required Education
Bachelor's degree in business, public administration.

Required Work Experience

• Eight years of experience, including at least three years of experience managing a comparably sized printing operation or general services department.

Required Special Skills/ Knowledge

• Knowledge of, or the ability to learn, departmental rules, regulations, procedures and functions, including policies and regulations set by the Senate Rules Committee and the Senate Committee on Ethics.
• Knowledge of, or ability to learn, the USPS mailing regulations.
• Knowledge of equipment, computers and relevant software/Web applications, and spreadsheets and databases.
• Knowledge of the current principles and practices of public administration, including governmental budgeting, procurement, contracting, personnel, and capital project management.
• Knowledge of all aspects of managing printing, reproduction, mailing operations, and/or the operation of a general services department.
• Ability to supervise, plan, coordinate, assign, direct and evaluate the work of technical, professional, and managerial staff.
• Ability to formulate and manage a large budget.
• Ability to establish and maintain effective working relationships with Senate office and committee staffs, the public, and SAA directors, managers, supervisors, and subordinates.
• Ability to communicate effectively.

As part of our hiring process, we may conduct a skills assessment to better understand an applicant's proficiency in key areas relevant to the role.

Desired Qualifications

• Extensive leadership experience, formulating and monitoring the section budget, providing forecasts, cost/benefit analyses, and print production/equipment recommendations to senior management, as well as planning, scheduling, and monitoring production.
• Experience with supervising, training, evaluating and discipline of staff members. Ability to delegate assignments and manage projects in a timely manner.
• Experience in writing and conducting employee performance evaluations, providing positive and constructive feedback, and implementing performance improvement plans to foster a positive and productive work environment.
• Ability to manage overall operations and is responsible for the safety, efficient, and successful management of staff, productivity, and production quality as established by PGDM.
• Knowledge of the practical application of technologies used in the printing industry to include the principles, techniques, procedures, and knowledge of print production processes including Prepress, Offset Press Operations, Digital Operations, Finishing Operations, Direct Mail, Wide Format Printing, fulfillment, and delivery.
• Comprehensive knowledge of USPS regulations to ensure compliance and streamline mailing processes for print materials.
• Ability to multitask and adapt to changing priorities, with a detail-oriented approach and the capacity to quickly learn and pivot in line with departmental initiatives and directives.
• The ideal candidate will be adept at establishing and maintaining effective working relationships with internal customers, external vendors, and resources.

Working Conditions

• Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
• This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
• The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.
• Ability to sit or stand at a desk while operating a computer.
• Must be able to frequently walk throughout the department to confer with customers and staff.
• This position requires in-person or virtual presence during meetings, and briefings with customers and staff.
• Moderate (carrying of items less than 50 pounds).
• Responsibilities will include remembering, and reading, or the ability to effectively communicate both orally and in writing.

CONDITIONS OF EMPLOYMENT

To be employed by a Senate employing office in a paid position in the continental United States an individual must:
1. Be a U.S. citizen;
2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
3. Be (i) admitted as a refugee under 8 U.S.C. 1157 or granted asylum under 8 U.S.C. 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or
4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).

Employment is contingent on background / security investigation results.

BENEFITS AT-A-GLANCE

The SAA provides a highly competitive benefitspackage for all SAA staff. Our benefits extend beyond health care coverage tohelp provide employees with student loan reimbursement, professionaldevelopment, transportation subsidy, TSP/retirement savings, access to ourEmployee Assistance Program, and more! For more information regarding SAA'sbenefits, please visit https://sen.gov/OPPW.

ACCOMMODATIONS

As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to [redacted] email with "Accommodation" in the subject line.

VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE

If you are identifying as veterans' preference eligible underthe VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.

Candidates only need to apply one time for veterans' preference tobe considered for all future veterans' preference positions within the SenateSergeant at Arms.

• All supporting documents must ONLY be provided within the Veterans' Preference Application and within the stated deadline of the job announcement.
• Late applications for veterans' preference will not be considered.
• Documentation to obtain veterans' preference will not be considered if attached to the job application.
• If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email [redacted].
• mailto:[redacted]="">To view additional information regarding the VEOA, please click here.

An applicantwho declines to self-identify as a disabled veteran and/or to provideinformation and documentation regarding his/her disabled veteran's status willnot be subjected to an adverse employment action, but the individual may beruled ineligible for veterans'preference.