Operations Manager V

Title: Operations Manager V
Pay: $65-$73/hr.
Job ID: 61738-1
Location: Remote (CST/EST preferred)
Duration: 12-month contract starting M-F, full-time (40 hours); W2
*Opportunity for extension or conversion based on performance and business needs*
Health Benefits + PTO

Summary:
As Business Planning & Operations (BP&O) Lead for Reality Labs B2B Commercial Channel, you will bridge the technical and business worlds as you partner closely with cross-functional teams across Meta to bring the Metaverse / Mixed Reality Products to the business community around the world. You will provide cross-functional leadership to chart strategic direction in sync with overall company roadmaps, while delivering flexible sales-focused capabilities that meet near to long-term business needs. Your goal is that the business is well-positioned to move fast in adapting for scale and complexity.

The ideal candidate will be passionate about the Metaverse and Mixed Reality vision, have a strong analytical and consultative mindset, experience in working with stakeholders from business and technical backgrounds, the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines, and a passion for scaling operations.

The Business Planning & Operations Lead, Reality Labs B2B Commercial Channel will partner with Global BP&O leaders, B2B Commercial Sales and other leaders. The role will entail business planning and insights, operating cadence (rhythm of the business), sales enablement and strategic projects to drive scalable revenue growth and operational effectiveness. The role will be part of the RL Global Sales Planning & Operations team, with a particular focus on sales capabilities and operational excellence.

RESPONSIBILITIES

• Support management in strategic, operational and financial planning and ensure decisions in line with overall Facebook approach and goals.
• Lead operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g., monthly/quarterly business reviews).
• Lead core sales operations processes for the team, including quarterly and annual goal setting.
• Develop strong collaborative relationships with key stakeholders across the company and represent the workplace team with Cross-Functional teams. Identify, scope and drive critical projects and initiatives for the Commercial team, partnering with cross-functional teams across the organization.
• Develop and implement go-to-market strategies, e.g., for new markets, products or verticals, organization restructuring and design.
• Create and manage a reporting framework for opportunities, forecasting and general Rhythm of Business.
• Conduct sales analysis to identify opportunities to enhance and accelerate the sales cycle. Drive internal strategy for CRM: how we use Salesforce to scale our customer growth (including Accounts, Opportunities, Forecasting, etc.).
• Managing territory alignment, segmentation and analyzing the distribution on a constant basis. Utilize quantitative insights to recommend new initiatives and best practices for sales and sales leadership.
• Provide sales training and tools as necessary to sales team to accelerate the sales cycle Ensure we have strong plans and KPIs in place at a regional and market/vertical level.
• Provide business analytic strength to help drive initiatives critical to ongoing growth.
• Lead sophisticated research and analysis (e.g., revenue, customer, market and competitive trends and insights) for leadership to support decision-making. Drive key leadership meetings and facilitate alignment on key issues and opportunities.
• Lead/facilitate cross functional teams to get work done, driving recommendations through to implementation. Drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business. Partner with leaders and HR on Organizational Effectiveness.

Qualifications

MINIMUM QUALIFICATIONS

• 10+ years of experience in strategic planning, sales operations and/or business operations in the technology/internet space.
• Leadership and influencing skills, can lead/influence stakeholders at all levels of an organization.
• Demonstrable experience working cross-functionally with leadership in developing and executing successful plans.
• Distinctive problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution.
• Bachelor's degree in business, engineering or other relevant quantitative disciplines from a leading university.
• Experience to develop or oversee advanced quantitative analysis and derive actionable insights.
• Results and detail-oriented, with experience in commercial/business acumen. Effective communication skills.
• Superior Excel and PowerPoint skills.
• International experience and/or multicultural skills.

PREFERRED QUALIFICATIONS

• Experience in enterprise Sales/SaaS strongly preferred.
• Experience with the B2B Enterprise Channel Sales Motion, preferred.

• Advanced degree, MBA preferred.

Must-Have Skills

• 10+ years of experience in strategic planning, sales operations and/or business operations in the technology/internet space.
• Must be able to lead the rhythm of the business - prioritize opportunities, identify risks and determine how the team can reach business goals.
• Leadership and influencing skills, can lead/influence stakeholders at all levels of an organization.
• Salesforce and similar tools.

Nice-to-have Skills

• Strong analytical background - understand Tableau, G-sheets, pivot tables and advanced formulas.
• Consultancy - someone that is good speaking about ideas.
• Experience with the B2B Enterprise Channel Sales Motion, preferred
• Hardware sales tech experience. Selling B2B Hardware and Software.
• Experience in enterprise Sales/SaaS strongly preferred.