Operations Manager (WF#4233/R#2836)
Apply NowCompany: National Technical Systems
Location: Belcamp, MD 21017
Description:
About Us: Element U.S. Space & Defense stands at the forefront of testing innovation, serving as a trusted partner to NASA, the U.S. Department of Defense, government agencies, and prominent industry leaders across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in the world.
From centrifuge testing for the latest Mars rover, vibration testing for the Space Launch System (SLS), to environmental simulations for next-generation missiles, we are the pioneering partner for highly custom, end-to-end testing design and implementation. By advancing our state-of-the-art testing technologies, subject matter expertise, and service to critical missions, Element U.S. Space & Defense has become the go-to partner for ground-breaking industries.
JOB SUMMARY:
The Operations Manager will manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures. This role will ensure safe and efficient operations. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.
JOB RESPONSIBILITIES:
Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
Partner with cross-functional teams to improve proprietary tools and systems
Ensure that operational activities remain on time and within budget
Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Work closely with legal and safety departments to ensure that activities remain compliant
Maintain constant communication with managers, staff, and vendors to ensure proper operations of the Lab
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
Oversee materials and inventory
Other duties as assigned
JOB REQUIREMENTS:
Excellent ability to address operational concerns and issues, monitoring overall customer satisfaction
Understanding of operational procedures and policies development and implementation
Excellent interpersonal communication and organizing skills to coordinate project activities
Knowledge of business productivity software and an aptitude for learning new applications
Proficiency in conflict management and business negotiation processes
Good decision-making skills and response to high-pressure situations
Ability to analyze training needs/requirements
Ability to communicate with others effectively
Ability to work with details and time-sensitive issues
EDUCATION AND EXPERIENCE:
Bachelor's degree in operations management, business administration, technical management, information systems, engineering, finance/accounting, or related fields
5 or more years of proven success in an operations management role
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and career advancement.
A collaborative and innovative work environment.
The chance to work on groundbreaking projects that shape the future of space and defense.
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell.
General office or test lab environment with exposure to sudden, loud noises
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EEO Policy Statement:
It is the policy of Element U.S. Space & Defense to offer Equal Employment Opportunity to all individuals without regard to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. This policy applies to all personnel actions including hiring, promotions, compensation, training, layoffs, recalls, and terminations.
Element U.S. Space & Defense is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer M/F/D/V
From centrifuge testing for the latest Mars rover, vibration testing for the Space Launch System (SLS), to environmental simulations for next-generation missiles, we are the pioneering partner for highly custom, end-to-end testing design and implementation. By advancing our state-of-the-art testing technologies, subject matter expertise, and service to critical missions, Element U.S. Space & Defense has become the go-to partner for ground-breaking industries.
JOB SUMMARY:
The Operations Manager will manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures. This role will ensure safe and efficient operations. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.
JOB RESPONSIBILITIES:
Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
Partner with cross-functional teams to improve proprietary tools and systems
Ensure that operational activities remain on time and within budget
Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Work closely with legal and safety departments to ensure that activities remain compliant
Maintain constant communication with managers, staff, and vendors to ensure proper operations of the Lab
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
Oversee materials and inventory
Other duties as assigned
JOB REQUIREMENTS:
Excellent ability to address operational concerns and issues, monitoring overall customer satisfaction
Understanding of operational procedures and policies development and implementation
Excellent interpersonal communication and organizing skills to coordinate project activities
Knowledge of business productivity software and an aptitude for learning new applications
Proficiency in conflict management and business negotiation processes
Good decision-making skills and response to high-pressure situations
Ability to analyze training needs/requirements
Ability to communicate with others effectively
Ability to work with details and time-sensitive issues
EDUCATION AND EXPERIENCE:
Bachelor's degree in operations management, business administration, technical management, information systems, engineering, finance/accounting, or related fields
5 or more years of proven success in an operations management role
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and career advancement.
A collaborative and innovative work environment.
The chance to work on groundbreaking projects that shape the future of space and defense.
Physical Requirements:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell.
General office or test lab environment with exposure to sudden, loud noises
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
EEO Policy Statement:
It is the policy of Element U.S. Space & Defense to offer Equal Employment Opportunity to all individuals without regard to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. This policy applies to all personnel actions including hiring, promotions, compensation, training, layoffs, recalls, and terminations.
Element U.S. Space & Defense is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer M/F/D/V